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Arlington Heights Ford

Arlington Heights, IL

5.0
4,536 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,536 reviews

November 23, 2024

Great salesman and the best Dealer ever. They found out what I wanted and gave me a great deal on my new truck and trade in. More

by Animal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Jeremey and Israel were wonderful to working with. They made us feel so comfortable and we left feeling like family. We are very pleased with our purchase. More

by andrews.isabel
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Rich and Jeremey helped us get a new van and we will buy five more next year thankyou More

by Victor Taras
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Dealership is nice and easy to work with. Will definitely return if I’m in the market again More

by BRYANWIDERSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Very friendly, helpful, salesman was very nice and accommodating. Very knowledgeable about the car and helpful with explanation of car details. More

by lriber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Just had the pleasure of buying a truck from Lonnie. He was fantastic and not pushy at all. I have just found my new favorite dealership. Go see Lonnie More

by Michele.bourdage
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

The service department at this particular Ford dealership is at the top of its game. More

by sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Arlington Heights Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had a great experience with our service department at Arlington Heights Ford. Our team works hard to provide top-notch service, and it’s wonderful to know that it showed. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

November 21, 2024

AHFORD has impressed me every time I have my vehicle serviced there. They're very professional. Mike Waddle was easy to talk to and was very attentive to my needs. He answered my questions about the s More

by frank73dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that your experiences with Arlington Heights Ford have been consistently impressive. It's great to know that Mike was able to provide you with clear communication and attentive service. We appreciate your trust in us and look forward to assisting you with your vehicle in the future. Thank you for choosing Arlington Heights Ford! Sincerely, The Team at Arlington Heights Ford

November 20, 2024

Muy buena persona, atiende bien a sus clientes le ayuda con todo el papeleo que se debe de hacer More

by Jose.aleman1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Arlington Heights Ford responded

Gracias por su comentario positivo. Nos alegra saber que nuestro equipo en Arlington Heights Ford pudo ayudarle con todo el papeleo y brindarle una buena atención. Valoramos su apoyo y esperamos poder asistirle nuevamente en el futuro. ¡Que tenga un excelente día! Sincerely, The Team at Arlington Heights Ford

November 19, 2024

Elliot was awesome and will do business again with him. 5 stars all the way More

by fouron6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Arlington Heights Ford responded

We truly appreciate your kind words and are thrilled to hear that you had an awesome experience with us at Arlington Heights Ford. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

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