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Arlington Heights Ford
Arlington Heights, IL
5,534 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,534 reviews
March 30, 2026
Second car from ford Arlington and Elliott. Great service as always and attention to detail. Highly recommen Great service as always and attention to detail. Highly recommen More
by lukeduggins
Employees Worked With
March 30, 2026
He was very helpful, patience and funny. I appreciated everything he did for us to get our vehicle. I definitely recommend this place for sure. 🤗 I appreciated everything he did for us to get our vehicle. I definitely recommend this place for sure. 🤗 More
by Embrace11
March 30, 2026
Jazmin and Junior were extremely helpful and accommodating. Thank you for your great service and effort! accommodating. Thank you for your great service and effort! More
by andrew.stengren
March 28, 2026
Lonnie is an incredible sales person. He took the time to listen to all my needs and helped me find the perfect car. I will be highly recommending Arlington Heights to all my friends and He took the time to listen to all my needs and helped me find the perfect car. I will be highly recommending Arlington Heights to all my friends and family. More
by VMUKY
March 28, 2026
Always a great experience. Have been working with Steve for over 20 yrs happy customer Have been working with Steve for over 20 yrs happy customer More
by Witbeck3
March 28, 2026
Great people to do business with! Second vehicle I buy from this establishment and also brought my sister and she bought her”s too! Customer for life! Highly recomend! Second vehicle I buy from this establishment and also brought my sister and she bought her”s too! Customer for life! Highly recomend! More
by Enrique
March 27, 2026
Credit where credit is due. Mark in the parts department is outstanding. I needed an obscure accessory for my Ford Transit 250, rocker molding for running boards. I searched mul Mark in the parts department is outstanding. I needed an obscure accessory for my Ford Transit 250, rocker molding for running boards. I searched multiple Ford dealers, online accessory suppliers and could not get anything other than the standard moldings. Mark worked with me to find the correct parts, gave me a very good price and had them available in a few days. The tip he gave me is if you see a vehicle with a factory accessory get the VIN and a Ford dealer can get the details of that vehicle including all the different accessories. Thank you Mark. More
by Mike
Employees Worked With
Mark, Parts Department
March 27, 2026
I have worked with plenty of dealerships in the years and would highly recommend them. I also own a car dealership and found a truck that I was searching for at a great price. Great customer service Lonnie. would highly recommend them. I also own a car dealership and found a truck that I was searching for at a great price. Great customer service Lonnie. My sales person was awesome and Teddy in financing was great. They made you feel like you knew them forever. Highly recommend 10 out of 10.! More
by sjensen0812
March 27, 2026
Steve was/is an awesome no nonsense salesman who made me feel like 2 friends swapping vehicles. Glad I met him. feel like 2 friends swapping vehicles. Glad I met him. More
by Ihernandez422
Employees Worked With
March 27, 2026
Fantastic service, the finance people, sales people, everyone was very professional and efficient. 10 out of 10! everyone was very professional and efficient. 10 out of 10! More
by Seanloftus044
