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Arlington Heights Ford
Arlington Heights, IL
5,315 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,314 reviews
November 21, 2025
Lonnie assisted me through the whole process with upbeat charm and provided a welcoming and enjoyable environment. I would highly recommend anyone looking for help to stop and speak with Lonnie. charm and provided a welcoming and enjoyable environment. I would highly recommend anyone looking for help to stop and speak with Lonnie. More
by jayjr1123
November 20, 2025
Fast and friendly service, very smooth and easy process getting in a new vehicle. I would recommend Arlington Heights ford to anyone looking to purchase a new vehicle. getting in a new vehicle. I would recommend Arlington Heights ford to anyone looking to purchase a new vehicle. More
by Americanseptic
November 19, 2025
I just purchased a 2024 Ford Escape Hybrid ST-Line from Arlington Heights Ford, and the entire experience was fantastic from start to finish. Sam, my salesperson, was outstanding, very friendly, down-to-ea Arlington Heights Ford, and the entire experience was fantastic from start to finish. Sam, my salesperson, was outstanding, very friendly, down-to-earth, and easy to work with. He made the process stress-free and never made me feel pressured. The rest of the staff was also great, and the pricing on the vehicle was outstanding. The paperwork and delivery process were quick and smooth. I couldn’t be happier with my purchase or the service I received. 5 stars all the way! More
by rhoadsst
Employees Worked With
November 19, 2025
Muy buena su atención , muy amable el señor Jesús Sánchez , lo recomiendo mucho y te deja todo claro , lo recomiendo mucho y te deja todo claro More
by Bermudezmirniannys1253
Employees Worked With
November 19, 2025
Lonnie and the management team were great to work with. They were able to meet my needs and the car buying process was stress free. They were able to meet my needs and the car buying process was stress free. More
by Ta
Employees Worked With
November 19, 2025
Mikey made buying a vehicle extremely easy and helped me decide what was best for me! decide what was best for me! More
by Echill0180
November 19, 2025
What a great experience once again with Lonnie Catanese, got a great vehicle at a great price as always got a great vehicle at a great price as always More
by mack.woodcock
November 18, 2025
We had a great experience with all the people we worked with during our purchase . with during our purchase . More
by rachel.lucas327
