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Arlington Heights Ford
Arlington Heights, IL
4,997 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,997 reviews
July 05, 2025
Elliott was great and explained the car features well and would recommend him . I would advise others to buy from him would recommend him . I would advise others to buy from him More
by bialm989
Employees Worked With
July 05, 2025
I am happy with the service I received trying to buy a used truck from tony used truck from tony More
by joe.boruch1
Employees Worked With
July 01, 2025
Jesus Sanchez was so helpful and great to work with. He made buying our car easy! He made buying our car easy! More
by TD
Employees Worked With
July 01, 2025
In and out timely. Less than an hour. Lou was very professional and easy to speak with!! Thank you Less than an hour. Lou was very professional and easy to speak with!! Thank you More
by bcleary60067
June 30, 2025
He was super friendly and helpful, helped me pick the car I wanted and now I'm a proud owner if my first car I wanted and now I'm a proud owner if my first car More
by olessidash
June 30, 2025
Whenever I come in for service, I am always treated like family. Elliot always recognizes me and makes it a point to stop by and check in. I had a warranty question, and without hesitation, he brought me ri family. Elliot always recognizes me and makes it a point to stop by and check in. I had a warranty question, and without hesitation, he brought me right to the person to get me an answer. His service is always above and beyond, which makes me a repeat customer. My concerns are always listened to and addressed no matter how small. Thank you AH Ford and Elliot! More
by GinaBina0408
June 28, 2025
The Service Department at Arlington Hts. (IL) Ford has never disappointed me. P. J., the mechanics, service writers, and clerical staff have made my service experiences very positive. They w (IL) Ford has never disappointed me. P. J., the mechanics, service writers, and clerical staff have made my service experiences very positive. They want to ensure that their customers receive excellent technical assistance in a timely and efficient manner. Very pleased with the Service Dept. at AH Ford. More
by DocEsch
June 28, 2025
Sam Vasco took great care of us. He made sure that we had everything we needed to purchase our brand new 2025 Ford Ranger. Great description of the car and great job showing. Also fi He made sure that we had everything we needed to purchase our brand new 2025 Ford Ranger. Great description of the car and great job showing. Also filled up the car with gas which was a very nice gesture. Thank you Sam! More
by Andrew Hood
June 28, 2025
Steve was awesome getting all the information about the vehicle, assisting with the purchase and helping find any additional ways to help with the purchase price!!!! vehicle, assisting with the purchase and helping find any additional ways to help with the purchase price!!!! More
by TraciA
Employees Worked With
