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Arlington Heights Ford
Arlington Heights, IL
5,448 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,448 reviews
February 07, 2026
No pressure at all ,Elliott Reichel was the best and everyone was real nice i will be back everyone was real nice i will be back More
by Mgmgrand68
February 06, 2026
Went to Arlington Heights Ford to buy a car. Lonnie met me at the front doors and helped me right away. He was very helpful with answer my question. He made me feel seen and comfortable. I would Lonnie met me at the front doors and helped me right away. He was very helpful with answer my question. He made me feel seen and comfortable. I would highly recommend buying a car from Arlington Heights Ford and asking for Lonnie to help you find your dream car More
by e.dougherty2125
Employees Worked With
February 05, 2026
Job well done. Was able to get oil change done and to use my points. Was able to get oil change done and to use my points. More
by jmfasan47
February 04, 2026
Fantastic experience with friendly, non-pushy sales staff, with a great selection of cars in stock. staff, with a great selection of cars in stock. More
by Shamrocks304
February 03, 2026
Rich helped me get a used Bronco thank you a great process and friendly sales process process and friendly sales process More
by mmurrin1
February 03, 2026
LONNIE CATANESE WAS GREAT! 10/10 SUPER HELPFUL!!! Got the best car from him go to him for all your car needs!! 10/10 SUPER HELPFUL!!! Got the best car from him go to him for all your car needs!! More
by Violafigaro
Employees Worked With
Other Employees :
Mark Figaro
February 02, 2026
Purchased my new Ford Explorer from Lonnie Catanese at Arlington Hts Ford. Extremely professional service, product knowledge, would definitely recommend purchasing you or use vehicle from Arlington Height Arlington Hts Ford. Extremely professional service, product knowledge, would definitely recommend purchasing you or use vehicle from Arlington Heights Ford. Lonnie is very helpful helping out picking a right vehicle. Always offers complementary coffee and water. Highly recommended dealership make sure ask for Lonnie. More
by Paul
Employees Worked With
January 31, 2026
I was so nervous to buy my car and Steve made everything stress-free. He explained everything in terms I could understand and I walked out with exactly what I wanted!! Excellent customer service! stress-free. He explained everything in terms I could understand and I walked out with exactly what I wanted!! Excellent customer service! More
by K Commander
Employees Worked With
January 31, 2026
Sam is great . Listened to what I need and want in a car . Worked with me on a budget I had set . Professional. Not pushy like other salespeople does . Overall happ Listened to what I need and want in a car . Worked with me on a budget I had set . Professional. Not pushy like other salespeople does . Overall happy with the process . More
by Lauren K
Employees Worked With
