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Arlington Heights Ford

Arlington Heights, IL

5.0
5,534 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 5,534 reviews

March 30, 2026

Second car from ford Arlington and Elliott. Great service as always and attention to detail. Highly recommen More

by lukeduggins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2026

He was very helpful, patience and funny. I appreciated everything he did for us to get our vehicle. I definitely recommend this place for sure. 🤗 More

by Embrace11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Arlington Heights Ford responded

Thank you for recommending Arlington Heights Ford. We're glad our team could assist you. We appreciate your kind words.

March 30, 2026

Jazmin and Junior were extremely helpful and accommodating. Thank you for your great service and effort! More

by andrew.stengren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmin Del Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2026

Lonnie is an incredible sales person. He took the time to listen to all my needs and helped me find the perfect car. I will be highly recommending Arlington Heights to all my friends and More

by VMUKY
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Uphoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
VICTOR MARTINEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2026 -

Arlington Heights Ford responded

Thank you for sharing your positive experience with our team at Arlington Heights Ford. We appreciate your recommendation and are glad to hear you found the right car. Wishing you all the best with your new vehicle.

March 28, 2026

Always a great experience. Have been working with Steve for over 20 yrs happy customer More

by Witbeck3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2026 -

Arlington Heights Ford responded

Thank you for being a loyal customer for over 20 years. We appreciate your continued trust in Arlington Heights Ford. Looking forward to serving you again.

March 28, 2026

Great people to do business with! Second vehicle I buy from this establishment and also brought my sister and she bought her”s too! Customer for life! Highly recomend! More

by Enrique
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Uphoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Pisors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
VICTOR MARTINEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2026 -

Arlington Heights Ford responded

Thank you for your continued trust in Arlington Heights Ford. We appreciate you recommending us to your sister as well. Looking forward to serving you both.

March 27, 2026

Credit where credit is due. Mark in the parts department is outstanding. I needed an obscure accessory for my Ford Transit 250, rocker molding for running boards. I searched mul More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Parts Department
Mar 28, 2026 -

Arlington Heights Ford responded

Thank you for sharing your experience with our parts team at Arlington Heights Ford. We're pleased to hear they could assist you with your Ford Transit 250 accessories. Your tip is valuable for other customers as well.

March 27, 2026

I have worked with plenty of dealerships in the years and would highly recommend them. I also own a car dealership and found a truck that I was searching for at a great price. Great customer service Lonnie. More

by sjensen0812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2026 -

Arlington Heights Ford responded

Thank you for sharing your outstanding review and recommendation. Earning praise from someone with experience in the industry makes this especially meaningful, and it’s great to know your visit felt both professional and welcoming here at Arlington Heights Ford. Our Sales Team takes pride in creating that kind of experience from start to finish. It would be our pleasure to do business with you again for any future needs.

March 27, 2026

Steve was/is an awesome no nonsense salesman who made me feel like 2 friends swapping vehicles. Glad I met him. More

by Ihernandez422
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Arlington Heights Ford responded

Our team appreciates your kind words about the sales experience at Arlington Heights Ford. Thank you for sharing.

March 27, 2026

Fantastic service, the finance people, sales people, everyone was very professional and efficient. 10 out of 10! More

by Seanloftus044
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Arlington Heights Ford responded

Thanks for sharing your experience with our team at Arlington Heights Ford. We're glad the service and finance process met your expectations. Your feedback is appreciated.

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