Arlington Acura in Palatine

Service personal were outstanding. They noticed a slightly lower tire pressure and checked and found I had a nail in the tire. They called and informed me that they had fixed it in addition to the s slightly lower tire pressure and checked and found I had a nail in the tire. They called and informed me that they had fixed it in addition to the scheduled service. More

I have been going here for all my maintenance since I bought the car. Good and efficient service - they state the facts and satisfying experience overall. bought the car. Good and efficient service - they state the facts and satisfying experience overall. More

Appreciate the great customer service and communication throughout my service visit. From knowing my name as I get out of the car at drop off to texts and calls with updates, it's always a pleasure. throughout my service visit. From knowing my name as I get out of the car at drop off to texts and calls with updates, it's always a pleasure. More

I find service at Acura in Palatine to be excellent. I trust this service. Not only all people are very courteous and trustworthy, but their pricing is fair. Mark is my favorite service adviser. Not tha trust this service. Not only all people are very courteous and trustworthy, but their pricing is fair. Mark is my favorite service adviser. Not that I require service that often that I have to develop particular relationship, but so far, any time I had to communicate with Mark, my experience was great. More

I have bought 4 Acura’s over the years and enjoyed the experiences and the great service department people. This last experience was not as satisfying. experiences and the great service department people. This last experience was not as satisfying. More

Mark does a great job, very personable and goes the extra mile Sorry less than twent five words. This is the one thing I’d say I don’t like about this survey mile Sorry less than twent five words. This is the one thing I’d say I don’t like about this survey More

Took my car at the appointed time. Said it would be ready in an hour, which it was. Came and told me my brake fluid was low and I could either have it done now or come back. Had it done the same day a ready in an hour, which it was. Came and told me my brake fluid was low and I could either have it done now or come back. Had it done the same day as oil change. Never had a problem with service dept. Always helpful. The. Had a nice car wash. Happy customer. More

They take great care of my car! Very professional. Easy to schedule and there were no surprises. Car was ready when promised. Very trustworthy too. to schedule and there were no surprises. Car was ready when promised. Very trustworthy too. More

Even we had to walked in for services(maintenance oil changes) without appointment, Mark was very welcomed and friendly as always! He is excellent.👍👍👍👍👍 J & K changes) without appointment, Mark was very welcomed and friendly as always! He is excellent.👍👍👍👍👍 J & K More

The entire service department is top notch!!!Very nice The entire service department is top notch!!! Very nice and they know what they are talking about. Hands down the best crew I've encountered. The entire service department is top notch!!! Very nice and they know what they are talking about. Hands down the best crew I've encountered. More