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Arlington Acura in Palatine
Palatine, IL
1,660 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,660 Reviews of Arlington Acura in Palatine
April 02, 2021
Jeremy was fantastic! We were in and out in less than an hour. Had an oil change and a tire rotation, along with having the whole car checked out. Great job! hour. Had an oil change and a tire rotation, along with having the whole car checked out. Great job! More
by jdal56
Verified CustomerEmployees Worked With
Jeremy Hardman
April 01, 2021
We went for service needed on our Acura MDX - it was a dead battery. The dealer fixed the problem and actually heard something else making a noise when it was running. It turned out to be the tensioning b dead battery. The dealer fixed the problem and actually heard something else making a noise when it was running. It turned out to be the tensioning belt. When we got there to pick up the car, we were told they fixed it for us and replaced it. They have great customer service, are efficient, honest, have fair prices on repairs. More
by ANDFER2004
Employees Worked With
Aamer Ali
April 01, 2021
Absolutely best car buying experience. Internet sales, in person sales and finance dept. were great to work with. Exceptional customer service and level of professionalism. person sales and finance dept. were great to work with. Exceptional customer service and level of professionalism. More
by JACKZLECZEWSKI
Employees Worked With
Aldona, Sergio, Mark
March 31, 2021
Car is clean and driving well. I however see some hidden charges. Aside hidden charges, every other thing about the car is great. I recommend this dealer but watch out for hidden charges. charges. Aside hidden charges, every other thing about the car is great. I recommend this dealer but watch out for hidden charges. More
by AYO.OYESOMI
Employees Worked With
Alexander Kolek
March 31, 2021
Service people are great. Mark is pleasure to work with. Always ahead of the game. Knows his business. Provides excellent service. Looking forward to come back again Always ahead of the game. Knows his business. Provides excellent service. Looking forward to come back again More
by MYROSLAV19772707
Employees Worked With
Mark Neitzke
March 31, 2021
Everyone here is always courteous and professional. I always feel valued as a customer. Their work is high quality. If you have an Acura this is THE place to get your service done. always feel valued as a customer. Their work is high quality. If you have an Acura this is THE place to get your service done. More
by cgerstung
Employees Worked With
Aamer Ali, Jeremy Hardman
March 31, 2021
Sales person and management was gear while buying the vehicle . After that, no communication at all . I was added a warranty that I did not want and will not take it off the contract. BE AWARE, they will vehicle . After that, no communication at all . I was added a warranty that I did not want and will not take it off the contract. BE AWARE, they will not pay off your trade in on time. I’ve been trying to get them to pay off an 80$ balance .. have contacted management and they just give me the run around . definitely not come back nor refer anyone . More
by frank
Employees Worked With
Jeremy Hardman
March 30, 2021
Bad never pay off my other car and the financial company Bad never pay off my other car and the financial company report to my credit delinquent to Acura financial I buy car 3/02 And today 30 Bad never pay off my other car and the financial company report to my credit delinquent to Acura financial I buy car 3/02 And today 30 More
by RAULME71
Employees Worked With
Ideen Ghaffari, RJ Ranjbar
March 30, 2021
The worst place to buy a car. No call backs, no answers, and dishonest. Paper plates expire in a few days and no paperwork to get plates. I have been treated like a dog. They got my no and then kicked me t and dishonest. Paper plates expire in a few days and no paperwork to get plates. I have been treated like a dog. They got my no and then kicked me to the side like s.... Awful people to deal with, and not even worth a single star. More
by DAVISEUGENE72
Employees Worked With
Yegor Azarov, RJ Ranjbar
March 29, 2021
Great service experience! Jeremy is great, honest and detailed. He told me exactly which items needed immediate attention and also took the time to explain to me what the upcoming service will be about. detailed. He told me exactly which items needed immediate attention and also took the time to explain to me what the upcoming service will be about. Bought the car here 5 years ago and having it serviced here every time. More
by JeetSaini
Employees Worked With
Jeremy Hardman
