Arlington Acura in Palatine

Muhammed Patel This is my 6th Acura MDX I leased through Arlington Acura with Muhammad as my sales rep. He always makes if FAST, EASY and Enjoyable shopping experie This is my 6th Acura MDX I leased through Arlington Acura with Muhammad as my sales rep. He always makes if FAST, EASY and Enjoyable shopping experience. I would highly recommend him to anyone. I referred two of my friends to him and they are as well REPEAT CUSTOMERS! More

Outstanding Customer Service I've been a customer at Arlington Acura for many years, changes several automobiles. Phenomenal sales experience I received from Muhammed Patel. His a I've been a customer at Arlington Acura for many years, changes several automobiles. Phenomenal sales experience I received from Muhammed Patel. His a truly Profeccional. I personally could not be more happier if I've shopped with somebody else . I really emprest by his profeccional skills, he knows how treat a customer, how make him happy. I'm looking forward for many years to come, to continue to come back with Muhammed services and sales experience. Especially I love Acura. Thank you. More

the great experience i had in buying a new car. after being jerked around for 2 weeks by another dealer who says theres always a muler in the house i got up and walked out. being kind om angry i cal after being jerked around for 2 weeks by another dealer who says theres always a muler in the house i got up and walked out. being kind om angry i called arlington acura and talked to mike nauert. i told him wht i wanted and is it possible to do. he said let me call you right back. he then told me yes we can do that deal and yes they had the exact car in stock.i made a time to meet with him and the next day the deal was made in about 45 minutes.no hassel no bs. i was in and out in no time.mike is a true professional and knows how to deal with people. there is no bs with mike. either he can do it or he can't. he tells you up front. thank you mike your the best in my book. More

Disappointed with Acura Dealer service. For over 3 Years I have been valued customer at Acura, on Friday Jan.15th I brought my Acura RDX 2016 for a quick service, I notice for the 3rd time I For over 3 Years I have been valued customer at Acura, on Friday Jan.15th I brought my Acura RDX 2016 for a quick service, I notice for the 3rd time I have been there each time the mechanics that have taken my car did not use any protection to cover my seat, or to protect my floor mats. After I picked up my car I found grease on the seat, steering wheel and door panel. Sorry, It is not acceptable for the light color interior to not use any protection from dirty clothing and shoes. Car wash is never available, always 30-40 minutes waiting time. Customer satisfaction should be priority for any dealership. More

Great experience! From start to finish the experience went well, Muhammed Patel was very pleasant and straight forward. The dealership was even family friendly and ha From start to finish the experience went well, Muhammed Patel was very pleasant and straight forward. The dealership was even family friendly and had a play area for my toddler to play while things were being finalized. I would definitely recommend and be sure to ask for Muhammed! More

Pleasant and comforting I recently purchased a 2008 Acura Mdx from here and am extremely pleased with it. Muhammed did an excellent job at assisting me throughout the process I recently purchased a 2008 Acura Mdx from here and am extremely pleased with it. Muhammed did an excellent job at assisting me throughout the process. I will definitely be back in the future More

Top Notch dealership and customer service from Stuart Craig We bought a used 2009 Acura TL from Arlington Acura. It was a late Saturday afternoon and Stuart took care of everything to give us an excellent expe We bought a used 2009 Acura TL from Arlington Acura. It was a late Saturday afternoon and Stuart took care of everything to give us an excellent experience. The follow up after the sale is what made the difference to us, showing me what an outstanding dealership this is. Stuart is now our go-to guy for our future car purchases and I will be referring my friends and family to him. More

Excellent Sales team We really appreciate the service provided to us by Mike. Mike was really patient in explaining all the pricing details related to the costco program a We really appreciate the service provided to us by Mike. Mike was really patient in explaining all the pricing details related to the costco program and helped in finalizing the deal. We rate the sales team of Arlington Acura as the no: 1 sales team i have met (from close to 10 dealerships) that i had visited for car buying. This Sales team was the only team who were really trying to understand my needs. They gave me a great offer on that particular day which I could not resist. Hope this experience continues even after Sales. More

Muhammed Patel is a fantastic person to deal with I bought slightly used 2015 Acura MDX (Advance Option) from Arlington Acura. It was so easy to deal with Muhammed Patel and he took care of everything I bought slightly used 2015 Acura MDX (Advance Option) from Arlington Acura. It was so easy to deal with Muhammed Patel and he took care of everything. You rarely find car salesmen of his nature these days. So kind and very accommodating. I wish him all the best!. I would highly recommend approaching him for your next car, you would not be disappointed. More