Arlington Acura in Palatine

Rorhman Service excellence Jeremy is outsranding as usual! Whole team is as well Mark, Chris, Omar and Armer Appreciate it most during the colder season. Jeremy is never Jeremy is outsranding as usual! Whole team is as well Mark, Chris, Omar and Armer Appreciate it most during the colder season. Jeremy is never the less engaging, professional and knowledgable More

Professional and friendly Bought a pre-owned SUV on Monday. They were absolutely professional. Our salesman Michael was very friendly, knowledgeable, and honest. The finance ma Bought a pre-owned SUV on Monday. They were absolutely professional. Our salesman Michael was very friendly, knowledgeable, and honest. The finance manager Ideen showed us no pressure car buying experience. He also guided us which finance term would be the best option for us. Also, general manager Chase greeted us when paper work was foams thanked us. I highly recommend Arlington Acura to anyone who is in the market for a car. Thanks guys !!!!!!! More

Fluid Change Mark the Service Rep was the best interaction I ever had when getting my car serviced. He remembered our phone conversation, made sure my questions w Mark the Service Rep was the best interaction I ever had when getting my car serviced. He remembered our phone conversation, made sure my questions were answered, brought me to the waiting area, touched base mid way through. A great employee. I'd hire him in a minute at my company! Funny, I walked around the show room for 40 minutes and had a few questions on cars, but despite sales personnel standing around with nothing to do, was Never asked if I had any questions. This is why Costco gets my car business More

Service crew was friendly, helpful and efficient. Was able to use a loaner car while work was being done, so my day was not lost. crew was friendly, helpful and efficient. Was able to use a loaner car while work was being done, so my day was not lost. More

Service Had a scheduled appointment & they were very prompt & courteous. Listened. Came out & discussed what needed to be done. Afterwards explained what wa Had a scheduled appointment & they were very prompt & courteous. Listened. Came out & discussed what needed to be done. Afterwards explained what was done. . Always find them very professional. More

Acura MDX 2017 They are so polite and kind people.I am very satisfied with the service.I got a complimentary coupon..Thank’s for the services provided. They are so polite and kind people.I am very satisfied with the service.I got a complimentary coupon..Thank’s for the services provided. More

new car purchase Went very smoothly no pressure very informative salesmen RJ is my wife and I were treated very well RJ explained all the working of the new vehicles Went very smoothly no pressure very informative salesmen RJ is my wife and I were treated very well RJ explained all the working of the new vehicles More

Fantastic Experience And absolutely wonderful sales person who is really represented the dealership and the grand exceptionally well one of the best currently seeing exper And absolutely wonderful sales person who is really represented the dealership and the grand exceptionally well one of the best currently seeing experiences I have had and this is my fourth Acura. The other two Acura dealership where I had Least my other Acuras paled in comparison to Arlington Acura thank you and please give the salesman a huge bonus! More

Great Professional Staff Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service... More

2018 IlX I would recommend RJ to anyone looking for a rep at Arlington Acura. He was understanding, compassionate, and professional. He listened to my needs an I would recommend RJ to anyone looking for a rep at Arlington Acura. He was understanding, compassionate, and professional. He listened to my needs and helped me get the best deal possible. I look forward to working with RJ when I am due for a new vehicle More