Arlington Acura in Palatine

Worst place for service I don’t give even 1 start as yesterday I went there for wash my car and now it is damaged (passenger door dent). I spoke with staff right away and he I don’t give even 1 start as yesterday I went there for wash my car and now it is damaged (passenger door dent). I spoke with staff right away and he agreed this could be happen during car wash but he doesn’t have authority for decision so he asked to come back next day to meet Service manager “Omar” who is really jerk person, he refused to fix my car and not ready to accept that this damage happened during car wash. When they want to sell their cars they come with good deal but when it comes to service I can tell worst place. More

A-1 maintenance I purchased my Acura in 2014 and have been utilizing this dealership for all my maintenance. The service staff are always courteous, professional, e I purchased my Acura in 2014 and have been utilizing this dealership for all my maintenance. The service staff are always courteous, professional, engaging with their customers, friendly and very helpful. Jeremy was my service provider today, and he is always, going the extra mile. It is a very warm and welcoming dealership and wound definitely purchase another MDX there. More

MY VISIT TODAY My visit today was consistent with every visit I have made to the dealership since I purchased my vehicle in 2017. Every employee I have encountered My visit today was consistent with every visit I have made to the dealership since I purchased my vehicle in 2017. Every employee I have encountered has been courteous helpful and very efficient. I would give customer service at Arlington Acura A+ 10. I always leave there feeling very taken care of and respected even if I just need a car wash. I leave with a good feeling every time. More

19 yrs Been going to BRAG for 19 years. Always done right, always a pleasure. Can’t say thank you, enough, re: B.R. Acura service team helping me maintain my Been going to BRAG for 19 years. Always done right, always a pleasure. Can’t say thank you, enough, re: B.R. Acura service team helping me maintain my autos. They’re the best! More

My Experience Very nice sales people . Very helpful & willing to please . I left with my new car & a FULL TANK OF GAS. They help program my phone for me into the ca Very nice sales people . Very helpful & willing to please . I left with my new car & a FULL TANK OF GAS. They help program my phone for me into the car More

Excellent Buying Experience Easiest car purchase I've ever had. I worked with Szymon on the purchase of a TL and it was a smooth, efficient process. The pricing was fair, the pro Easiest car purchase I've ever had. I worked with Szymon on the purchase of a TL and it was a smooth, efficient process. The pricing was fair, the process was quick, and I'd definitely consider buying an Acura from this dealership in the future. More

Used car purchase Car sales Vlad Bujnita was rude and unprofessional. His manager Argon intervened to salvage our purchase. The car we purchase is a nice dependable cle Car sales Vlad Bujnita was rude and unprofessional. His manager Argon intervened to salvage our purchase. The car we purchase is a nice dependable clean car for our son More

Outstanding customer service!! I am absolutely pleased with this dealership’s attention to customer service. Their outstanding service has made me a loyal customer, and will cont I am absolutely pleased with this dealership’s attention to customer service. Their outstanding service has made me a loyal customer, and will continue to recommend them to my family & friends. More

Service Aamer Ali is good service adviser he explain what my car need to do and don’t need to do,but compare to the price this service at palatine dealer is c Aamer Ali is good service adviser he explain what my car need to do and don’t need to do,but compare to the price this service at palatine dealer is cost more than the other dealer More

Superior service I believe trust is number one when picking a place to have your vehicles serviced at. I love Acura vehicles and the TEAM at Arlington Acura has earned I believe trust is number one when picking a place to have your vehicles serviced at. I love Acura vehicles and the TEAM at Arlington Acura has earned my trust over the past 6 or 7 years on Four different Acura’s. In my opinion...There’s no better place to have service done to your vehicle period. More