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Arapahoe Kia - Service Center

Greenwood , CO

4.6
298 Reviews
Today: 7:30 AM - 6:00 PM Open Now
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298 Reviews of Arapahoe Kia - Service Center

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December 13, 2023

Great service! Also very patient answering my questions & how to solve problems. All done in a short amount of time. Thank you. Have a Merry Christmas! More

by ANVID7
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald
Dec 14, 2023 -

Arapahoe Kia responded

Hey Anvid, we're glad to know you had a great service experience with our team at Arapahoe KIA! Thank you for choosing us! We'll see you next time. Merry Christmas!

December 12, 2023

Donnie was great - very attentive and helpful with everything we had - both the recall and the minor issue we had with a speaker. More

by KIA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Dec 12, 2023 -

Arapahoe Kia responded

Thank you for choosing us! We're glad to know Donnie was able to assist with your recall and speaker issue at Arapahoe KIA. We look forward to serving you again!

December 12, 2023

Everyone was welcoming and helpful from the time I got to the door. Very thorough with explaining everything. More

by BKGARCIA25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 13, 2023 -

Arapahoe Kia responded

Hi BK Garcia! We're glad to know you felt welcomed and well-informed during your visit to Arapahoe KIA. Thank you for sharing this positive feedback!

December 08, 2023

I appreciate great customer service which your team is exceptional. They are professional friendly and very helpful. More

by IMULINGE0720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Arapahoe Kia responded

We're delighted to know that you had a great experience with our team at Arapahoe KIA. Your kind words about their professionalism and friendliness are greatly appreciated! Drive safely!

December 07, 2023

Starting with the service dept. Donnie was great and made sure things were done correctly and the I was kept in the loop. Thanks for such a great job. More

by ROADKINGRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Dec 12, 2023 -

Arapahoe Kia responded

We're glad to know that Donnie and our service team at Arapahoe KIA were able to keep you updated throughout the process. Thanks for sharing your positive experience with us!

December 07, 2023

People were friendly and professional. The people at the dealership were very professional. The only downside in the system was the fact that they could not follow throug More

by RALPHDATEMA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Arapahoe Kia responded

Hi Ralph! We appreciate your feedback and are glad to know our team at Arapahoe KIA provided a professional service. We apologize for the inconvenience caused by the technical issue, but rest assured we'll make it right on your next visit. Safe travels until then!

December 07, 2023

My service was done as promised in a very reasonable amount of time. My appointment time was honored, and they started work right away. Everyone was helpful and kind. I love being able to get my estimat More

by JLEWIS116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Arapahoe Kia responded

Thank you for the 5-star rating! We're glad to know that you appreciated our efficient service and electronic estimate approval at Arapahoe KIA. We look forward to serving you again! Safe travels!

December 06, 2023

It was free so we appreciate that, but took two hours with an appt and not a lot of explanation about car and what they did. More

by JLBENIGNO25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Arapahoe Kia responded

I'm sorry to learn that your recent visit didn't meet expectations. We aim for efficient service and clear communication so it's disappointing to know we fell short this time. If you'd like more details about the work done on your car or have any other concerns, please don't hesitate to reach out directly. Thank you, Morgann Hines - Customer Relations Manager - 3038742522

More
December 05, 2023

Everything was great and timely! They took care of all my needs and made sure to answer my questions! More

by AERUSSELL18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Arapahoe Kia responded

We're glad to know you had a great experience here at Arapahoe KIA! Our team is always here to ensure all your needs are met. Thanks for the positive feedback!

December 05, 2023

From the ease of scheduling the appointment, to the process of the repair - the staff was very courteous and professional! More

by HEGUZZARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Arapahoe Kia responded

We're glad to know that your experience with our team at Arapahoe KIA was smooth and professional. Thanks for the positive feedback!

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