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Arapahoe Kia - Service Center

Greenwood , CO

4.6
291 Reviews

291 Reviews of Arapahoe Kia - Service Center

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December 28, 2023

Great service. The staff are friendly and knowledgeable. I will continue to go back to have my vehicle serviced there in the future. More

by SAMATTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Hancheck
Jan 02, 2024 -

Arapahoe Kia responded

Hi Sam! We're delighted to know that you had a great experience with our team at Arapahoe KIA! We look forward to continuing to serve your vehicle needs in the future. Thanks for choosing us!

December 28, 2023

Everyone at Arapahoe Kia is super friendly and helpful with all questions I asked. I received my car back in the timely manner. The only thing I would request or if, in the future, they would get vacuums More

by M21CLAUDISHA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Arapahoe Kia responded

Hi Claudisha! We appreciate your feedback and are glad to know you found our team at Arapahoe KIA friendly and helpful. We'll take into consideration your suggestion about vacuuming vehicles after service. Thanks for choosing us!

December 27, 2023

Great service and my car was done within the hour . Very friendly too working with Eddie . Nice waiting area More

by HDBORREGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Franklin
Jan 02, 2024 -

Arapahoe Kia responded

Hi HD Borrego! We're glad to know that you had a great experience with Eddie and the rest of our team at Arapahoe KIA. Thanks for highlighting our service speed and friendly atmosphere!

December 21, 2023

Great! The techs were awesome got everything taken care of earlier than expected, and kept me up to date with everything More

by DALEROSTRON97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Arapahoe Kia responded

We're glad to know our techs at Arapahoe KIA were able to provide a great service and keep you updated throughout the process. Thanks for sharing your experience!

December 20, 2023

Brandon my service was great to work with. He kept me informed and up to date on what was happening with car. Great experience all around. More

by POLVERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Service Rep
Dec 21, 2023 -

Arapahoe Kia responded

We're glad to know that Brandon kept you well-informed and made your experience at Arapahoe KIA a great one. Thanks for the positive feedback!

December 20, 2023

Donnie was courteous and helpful, as were each of the other agents who helped me. I feel safe leaving my car with Arapahoe Kia Service Department. More

by JESCIAMADELINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie in service
Dec 20, 2023 -

Arapahoe Kia responded

Hey Jescia, thank you for the 5-star rating! We're glad to know that Donnie and the rest of our team at Arapahoe KIA made you feel comfortable with your service experience. We look forward to serving you again!

December 19, 2023

Prompt, friendly service. Very pleased with work performed... it was primarily an oil change and tweaking of a tire. The car drove noticeably better on the way home. More

by CHRISTASALYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Franklin
Dec 19, 2023 -

Arapahoe Kia responded

Hey Christa, thank you for the 5-star rating! We're glad to know you had a positive experience with our service team at Arapahoe KIA. We look forward to serving you again! Drive safely!

December 18, 2023

Cliff was great, always been taken care of well at this location. It was a great surprise to see my vehicle washed when picked up! More

by MICHELE.MALCHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
Dec 18, 2023 -

Arapahoe Kia responded

Michele, it's great to know that Cliff and the team at Arapahoe KIA always take such great care of you! Thanks for the review and we'll see you next time!

December 15, 2023

The service team is always quick to help and very pleasant. I appreciate the text updates and when my car is ready. More

by THOMPSONM1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gurule
Dec 15, 2023 -

Arapahoe Kia responded

Hi Thompson! We're glad to know that you appreciate our service team's efficiency and communication at Arapahoe KIA. Thank you for your positive feedback!

December 14, 2023

I went in for a fall/winter maintenance special which included the usual oil change and various filters along with tire rotation. I generally mark my tires before getting this service and take photos so More

by YANKEE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Gurule
Dec 15, 2023 -

Arapahoe Kia responded

Thank you for reaching out. I'm sorry to hear about this experience as well as the lack of communication from our team. I'd like to look into this matter further and work towards a resolution with you. Please reach out at your earliest convenience. Thanks again, Morgann Hines - Customer Relations Manager - 3038742522

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