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Arapahoe Kia - Service Center

Greenwood , CO

4.6
292 Reviews
Call Service Center (303) 998-5637

292 Reviews of Arapahoe Kia - Service Center

Sort by
March 11, 2024

Great experience as always. Quick service and customer service is top notch. I left happy as always More

by CBREYONABREE
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Arapahoe Kia responded

Hi C Breyona!Thank you for leaving us this five-star review and kind words about our service team at Arapahoe KIA! We'll see you next time!

March 11, 2024

The service advisor did a great job keeping me informed about the car and seemed concerned about any outstanding issues. More

by FRWOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C.J.
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Mar 11, 2024 -

Arapahoe Kia responded

Hi F R Wolz! We're glad to know that our service advisor at Arapahoe KIA was able to keep you well-informed and address your concerns. Thanks for sharing this feedback!

March 09, 2024

I needed an estimate for a repair and it was done to my satisfaction. I booked the repair for the next week More

by CEC0838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hancheck
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Mar 11, 2024 -

Arapahoe Kia responded

We're glad to know that you were satisfied with the repair estimate at Arapahoe KIA. We look forward to seeing you next week for your scheduled repair!

March 09, 2024

Very good communication about the possible issues they were having to deal with on my car. More

by 4LEMAYHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gurule
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Mar 11, 2024 -

Arapahoe Kia responded

Hi Lemay! Thank you for your positive feedback regarding our communication about the potential issues with your car at Arapahoe KIA. We understand how important it is to keep you informed throughout the process, and we're glad to hear that you appreciate our efforts in that regard. Drive safely!

March 09, 2024

Tony did a great job keeping me up-to-date getting the work done on the car and making sure it was ready on time More

by DGPOWTEAM
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 11, 2024 -

Arapahoe Kia responded

Hi D G Pow! We're glad to know that Tony kept you well-informed and ensured your car was ready on time at Arapahoe KIA. Thanks for the positive feedback! Drive safely!

March 09, 2024

Warranty work was completed in a timely manner, and I was communicated with through the process. The fact I was able to leave the rental at the dealership was very convenient. More

by DAN G
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Hancheck
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Mar 11, 2024 -

Arapahoe Kia responded

Hi Dan G! We're glad to know that your warranty work was done efficiently and communication was clear at Arapahoe KIA. We aim for convenience! Thanks for the review.

March 07, 2024

Clean facility and friendly employees that were extremely helpful, working fast and understanding customers’s needs. More

by LINBERKOWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Hancheck Service Advisor-5 stars
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Mar 07, 2024 -

Arapahoe Kia responded

Hi Linber! We're glad to know that you found our facility clean and the team at Arapahoe KIA friendly. We always aim to understand and meet our customers' needs efficiently. Thanks for your review!

March 07, 2024

Technician check up the car very thorough and service advisor very courteous explain all the details very well . More

by EKKSHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Griffith
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Mar 07, 2024 -

Arapahoe Kia responded

Hi! We're glad to know that our team at Arapahoe KIA was able to provide you with a thorough check-up and detailed explanation of your service. Thanks for sharing your experience!

March 06, 2024

Brandon handled my recall very quickly. I was in and out same day. Will definitely come back. More

by JSUNDERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 07, 2024 -

Arapahoe Kia responded

We really appreciate you taking the time to leave Arapahoe KIA this awesome review, thank you!

March 05, 2024

Service people are nice, I worked with Mark G. and felt like he listened to me and my concerns. I was not happy that they were unable to recreate the issue I was having but that’s how cars seem to More

by MUNGUIAILENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grule
Report | Print
Mar 05, 2024 -

Arapahoe Kia responded

We're glad to know that you found Mark to be attentive and helpful. However, we regret hearing about the issue with your car not being recreated during inspection - it can indeed be frustrating when intermittent issues occur. We appreciate your understanding and patience in this matter. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you, Morgann Hines - Customer Relations Manager - 3038742522

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