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Arapahoe Kia - Service Center

Greenwood , CO

4.6
292 Reviews
Call Service Center (303) 998-5637

292 Reviews of Arapahoe Kia - Service Center

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March 30, 2024

Marks great. He took fantastic care of me with my transmission scare. Will definitely go back and work with Arapahoe Kia. More

by Scott_overton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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Apr 01, 2024 -

Arapahoe Kia responded

Scott, we're glad to know Mark provided excellent service during your recent visit here at Arapahoe KIA! We appreciate your review and look forward to assisting you with any future automotive needs!

March 30, 2024

jahiem Williams helped me through out my buying procedure. he walked me over all features and helped me to complete all paper work as well. More

by ANIKETBHATT94
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jahiem Williams
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Apr 01, 2024 -

Arapahoe Kia responded

We're so glad Jahiem was able to assist you during your recent visit here at Arapahoe KIA! Thanks for sharing your experience, and we hope you enjoy all the features of your new vehicle!

March 29, 2024

Steve was great! I did not correctly submit my service appointment but he still had my service done. He was very professional and helpful. More

by CYCLEVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service
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Mar 29, 2024 -

Arapahoe Kia responded

We're glad to know that Steve was able to assist you even with the appointment hiccup. Our team at Arapahoe KIA always aims for professionalism and helpfulness! Thanks for sharing your experience.

March 29, 2024

Wow, the price went way up on an oil change, it was $94. 17. Thank goodness I had a $10.00 coupon. More

by YANNIFLETCHER
Recommend Dealer
Yes
Employees Worked With
Cliff Hall-Amundson
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Apr 01, 2024 -

Arapahoe Kia responded

Hi Yanni! Thank you for bringing that to our attention! We're glad you were able to save $10.00 with the coupon at Arapahoe KIA. If you have any further questions or need assistance, feel free to reach out. We appreciate your business!

March 28, 2024

I bring my car in for a simple oil change. Every time they rotate my tires I leave with more problems than I started with. More

by H.CONRAD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Arapahoe Kia responded

Thank you for the review. I'm sorry to hear of your dissatisfaction and encourage you to contact me directly so I can make sure any outstanding concerns get addressed for you. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

March 28, 2024

Helpful, knowledgeable, informative, courteous, hospitable, prompt to customer service, friendly, and its all around comfortable experience here. More

by Jessie B88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember dealing with any female associates there. It was a tall black male who assisted me and he was 5 star service. Above and beyond. Great customer service.
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Mar 28, 2024 -

Arapahoe Kia responded

Jessie, we're delighted to know you had such a positive experience at Arapahoe KIA. Thanks for highlighting our team's knowledge and friendliness!

March 28, 2024

Timely courteous service. Car was washed at the end of getting my oil changed. Will return. More

by MTNSHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Arapahoe Kia responded

Thank you for giving our Arapahoe KIA team the opportunity to serve you - we look forward to doing so again in the future!

March 28, 2024

Donnie took good care of me today. I had a nice cappuccino and a donut. Thanks More

by LJPATELLA
Recommend Dealer
Yes
Employees Worked With
Donnie z
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Mar 29, 2024 -

Arapahoe Kia responded

Hi L J Patella! Thank you for leaving us this five-star review and kind words about Donnie from our service team at Arapahoe KIA! We'll see you next time!

March 28, 2024

The customer service has been stellar from day one! Brandon and the service team are professional, helpful, and aeesome! More

by DANIELLE.TRAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, service department
Report | Print
Mar 29, 2024 -

Arapahoe Kia responded

We're delighted to know that you've had a stellar experience with Brandon and our service team at Arapahoe KIA! We appreciate your kind words about their professionalism and helpfulness. Thank you for the review!

March 26, 2024

Friendly service department. Took a while but their diagnosis and estimate of potential costs was much appreciated. Steve was very polite and explained the details and option More

by DAVE@DCGOSS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Service department
Report | Print
Mar 27, 2024 -

Arapahoe Kia responded

We appreciate your feedback! It's great to know that Steve and our service department at Arapahoe KIA were able to provide you with a detailed explanation of the work needed. Thanks for choosing us, we're here if you need anything else in the future!

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