292 Reviews of Arapahoe Kia - Service Center
The service desk was amazing as always, I am consistently impressed with the quality of service and work they provide. Keeping in mind if have a flagship Kia model. impressed with the quality of service and work they provide. Keeping in mind if have a flagship Kia model. More
The experience was great. The staff was efficient and polite. The team explained everything that was going to happen and finished quicker than expected. The staff was efficient and polite. The team explained everything that was going to happen and finished quicker than expected. More
It was great visit, friendly staff, great service, no complaints at all would go back complaints at all would go back More
i am very happy with the service I got from Arapahoe Kia fast and good everyone was real friendly I will for sure bring back my Kia Soul for service fast and good everyone was real friendly I will for sure bring back my Kia Soul for service More
Great friendly service. Fast and efficient. Mark Gurle was very firendly and helpful, he offered help to get back home after dropping off my car. Fast and efficient. Mark Gurle was very firendly and helpful, he offered help to get back home after dropping off my car. More
Helpful kind and fast! I am appreciative of the help and quick service from Mark I am appreciative of the help and quick service from Mark More
My Kia was due for oil change, so I drove-in w/o appt. I have tried to make an appt. but the website was a pain! Constant popups & hard to use, don't like working with the phone people, just more confus I have tried to make an appt. but the website was a pain! Constant popups & hard to use, don't like working with the phone people, just more confusion & delays. The Service Mgr. was prompt to setup the service, and I was advised of completion 10 minutes before it was done, and it was done w/in 1 hour. The $93 cost seemed high, compared to the same service last year at $65, but I paid it ok & the complimentary wash looked great. I had to sign 3 copies of forms with multiple pages each, too much to even try to read with a Service person waiting for me, and I only got 1 page as a receipt. No-one offered to review the service when done. Just pay & go... When I got home and opened the hood, the engine coolant was still on the "LOW" mark! The next day I returned & showed the Service Mgr., & he immediately got a jug of coolant and filled the container. Problem corrected & no cost. Just an inconvenience for me to drive back another 20 miles & 1+ hour wasted. I bought my car at Arapahoe Kia because it is close to me, & I want to do business there, but I get better service at other Kia dealers. When it was time to replace the Clutch Actuator fluid, I came to Arapahoe Kia & no-one had even heard of that service, so I went to another dealer & they knew about it & had the equipment to do it. More