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Arapahoe Kia - Service Center

Greenwood , CO

4.6
289 Reviews

289 Reviews of Arapahoe Kia - Service Center

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December 13, 2024

The show room was very inviting I was attended to immediately and my sales reps Evan and Marylin were respectful and accommodating. They made the experience great. Which is why we can back to Marylin More

by ACWOODY1700
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marylin Quijada Jared and Evan
Dec 13, 2024 -

Arapahoe Kia responded

Thank you for sharing your experience with us! We're delighted to hear that Evan and Marylin made your visit enjoyable at Arapahoe KIA. We appreciate your loyalty and look forward to serving you again in the future!

December 11, 2024

I always receive excellent service from Donnie. He is so kind and takes good care of me. More

by NINAB0908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Dec 11, 2024 -

Arapahoe Kia responded

Thank you for rating us five stars! The team looks forward to working with you again! - Arapahoe KIA

December 07, 2024

fast, I believe Alex checked me in and he was very helpful and fast even with the system giving him issues. friendly and quick service. More

by KENDRAROTH969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Dec 07, 2024 -

Arapahoe Kia responded

Hi Kendra, we're delighted to hear that Alex provided you with friendly and efficient service at Arapahoe KIA. We look forward to serving you again! Have a great ride!

December 03, 2024

Great deals and great service! They answered all our questions and got the exact color and trim we were looking for at an amazing price! No bait and switch like at some other deale More

by EDMONDELLIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Alvavrez
Dec 03, 2024 -

Arapahoe Kia responded

We're delighted to hear that you found the perfect vehicle at Arapahoe KIA and enjoyed our straightforward service. Thank you for choosing us, and we hope you're loving your new ride!

November 23, 2024

Jaheim took very good care of me. Process was efficient and smooth, very pleasant experience. More

by TSTAVISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaheim
Nov 25, 2024 -

Arapahoe Kia responded

We're happy to hear Jaheim took excellent care of you during your recent visit here at Arapahoe KIA! Thanks for the positive feedback and please don't hesitate to reach out if we can be of service again in the future!

November 22, 2024

Had an appointment at 1:30 pm for an oil change. The car was not pulled back to do the oil change until 2:15 pm. The oil change was over $100. I waited and the car was not complete until 3:30 pm. No More

by YANNIFLETCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Nov 25, 2024 -

Arapahoe Kia responded

Thank you for the review. We apologize for the extended wait you experienced during your recent visit and will make sure this feedback gets shared with our team so we can take steps to improve our processes where needed. Please feel free to reach out directly if you have any additional questions or concerns. Respectfully, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

October 27, 2024

I’m disappointed that it costs $230 to find out that my daughter left her earring in the parking brake area. I will definitely not be bringing the car back for service unless I’m sure it’s a covered servic More

by ADAM.MONTEFORTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Arapahoe Kia responded

I'm sorry to hear about your experience with the service cost. We strive for transparency and value in our services, so it's concerning to know we fell short here. If you have any questions or would like further clarification on covered services, please feel free to reach out. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

October 26, 2024

Staff polite, informative, quick. All around good experience. Would recommend to others, will continue to use this facility for my car services needs. More

by ELL_IOTT04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Arapahoe Kia responded

We're delighted to hear that you had a positive experience with our team at Arapahoe KIA! Thank you for recommending us and trusting us with your car's service needs. We look forward to serving you again in the future!

October 23, 2024

I think the service was fine. The wait time was a little long. Our appointment was at 8:30. The vehicle was not ready until like 2 PM or after would be great to have a loaner if t More

by JOHNLTURNER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Arapahoe Kia responded

John, thank you for your feedback. We apologize for the longer wait time and appreciate your suggestion about loaner vehicle options. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

October 18, 2024

Adam was great to work with. He and Arapahoe Kia gave us 5-star service! More

by GBURGESS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
1
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