Arapahoe Kia

Seth was easy to work with, patient, and worked with me. The whole process went very smoothly. I had a very positive experience. The whole process went very smoothly. I had a very positive experience. More

Salesperson was great, but it took forever. I don’t think Arapahoe isn’t worse that the others. They’re all bad. I’m a tech person who would rather order on a website because that’s what the sa I don’t think Arapahoe isn’t worse that the others. They’re all bad. I’m a tech person who would rather order on a website because that’s what the salespeople essentially do nowadays anyway. More

When they are worth traveling out of state and driving it home you know they’re doing something right. home you know they’re doing something right. More

They had a used car on their lot that I wanted, had the car I wanted not been on their lot, I’d not have visited this dealership. While negotiating price, they used sales taxes to negotiate, starting my ta car I wanted not been on their lot, I’d not have visited this dealership. While negotiating price, they used sales taxes to negotiate, starting my tax rate higher than it was and then when I asked for a lower price they adjusted my taxes to what they should have been to begin with. It felt slimy. More

Very nice experience working with the entire team - great culture and I felt sincerely respected. My second vehicle purchase and I will return again. culture and I felt sincerely respected. My second vehicle purchase and I will return again. More

We had a great experience with Jim, and he got us the car we wanted. we wanted. More

Chidozie Osuala was fantastic. very helpful and not over the top with the pressure. as was Jake. The two people below that are listed Courtney Goodgain and Morgann Hines, I very helpful and not over the top with the pressure. as was Jake. The two people below that are listed Courtney Goodgain and Morgann Hines, I never talked to or saw them. But Chidozie was fantastic. More

When I arrived, the service was normal, but they didn't keep me informed about what was happening with my car. When it was ready, my car was parked outside for about 35 minutes, and they didn't even call m keep me informed about what was happening with my car. When it was ready, my car was parked outside for about 35 minutes, and they didn't even call me when they called me to pay. I had to wait another 15 minutes because they couldn't find the keys. I'm considering looking for another Kia location to get my services done. More

I previously had 3 years of excellent service from Arapahoe Kia. However, my last experience was a complete disaster. Initially, I called 3 times to make a service appointment. Each time I ended up at Arapahoe Kia. However, my last experience was a complete disaster. Initially, I called 3 times to make a service appointment. Each time I ended up at a mailbox with the message ‘this mailbox cannot be used’. On my 4th call, I explained this to the operator and then ended up with an AI bot who scheduled a service appointment for me with the caveat that the appointment should not be considered confirmed until I received a call from the service department. Two days later I still had not received a call from the service department. Three more calls again led me to the same mailbox with the message ‘this mailbox cannot be used’. On my 4th call the operator took notes about my experience and apparently went down to the service department and explained the situation. Several hours later, I received a call from a human being in the service department and was actually able to schedule my service. After my service the following week, I was not able to get a print out of the inspection results because of computer problems. Now, several days later, I receive an email from Arapahoe Kia stating that they are sorry I missed my appointment and would be happy to reschedule. Since I did not miss my appointment, I have no idea why I received this message. Someone needs to clean up this mess. More