Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ciocca Nissan of York
York, PA
520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
520 Reviews of Ciocca Nissan of York
March 17, 2025
Doc and Bruce were amazing! The entire team there is actually, if I’m being honest. They were patient and when I ran into issues they helped me navigate them. The entire team there is actually, if I’m being honest. They were patient and when I ran into issues they helped me navigate them. More
by Kiviny
Employees Worked With
Brianna Holmes
March 06, 2025
John Schumacher was referred by a friend and all I can say is that he took great care of my girlfriend. He was knowledgeable, patient, and very personable. I will recommend John to whoever is looking for say is that he took great care of my girlfriend. He was knowledgeable, patient, and very personable. I will recommend John to whoever is looking for a vehicle. More
by 5150wookie
Employees Worked With
John Schumacher
March 05, 2025
Always have been a fan of Nissan vehicles. When I decided to go with a new car was very happy to deal with Ciocca Nissan of York. Doc Ward had impressed me 2 years ago when he assisted a fam When I decided to go with a new car was very happy to deal with Ciocca Nissan of York. Doc Ward had impressed me 2 years ago when he assisted a family member in his purchase of a car. I had savd Doc's business card from that time. He is knowledgeable , personable and especially important for me was he was never pushy! Everyone I came in contact with was very personable and friendly. Made buying a car a very pleasant experience. More
by lalamundis
Employees Worked With
Richard "Doc" Ward
October 17, 2024
Work on are heater charger us over 2000 then we took it back heater still doesn't work charge us to work on it again for so much money they are crooks don't buy anything from them back heater still doesn't work charge us to work on it again for so much money they are crooks don't buy anything from them More
by donaldtome452
Employees Worked With
Calvin , Brianna Holmes
August 21, 2023
The salesman knew we were strapped for money and sold us a car that needed work and didn't tell us, do yourself a favor and go some where else I wish that I have never heard of Apple Nissan. a car that needed work and didn't tell us, do yourself a favor and go some where else I wish that I have never heard of Apple Nissan. More
by dale.mitchell
Employees Worked With
Ernest Hughes
September 26, 2022
DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP! ! I was sold a vehicle in November 2021. In May 2022 the transmission blew and needed replaced. In June 2022 I had to have a cable replaced in one ! I was sold a vehicle in November 2021. In May 2022 the transmission blew and needed replaced. In June 2022 I had to have a cable replaced in one of the windows that broke. In September 2022 I took this vehicle to my regular mechanic to get inspected and it failed due to (2)HOLES in my Frame rail (I have pictures), as well as tires worn down to nothing and metal cords visible. Apple claims to have inspected my vehicle on three different occasions, twice prior to my purchase and AGAIN in May when they replaced my transmission. On all THREE inspections no mention was ever made of any rust or issues with my alignment or tires. Apple now claims that "due to the length of time that has passed" (I've only had this vehicle 10 months) and that they never notated any of these issues that they hold no responsibility for any of these issues and refuse to do anything about it. More
by bjmatson74
Employees Worked With
Steven Stifler, Bruce Massey
September 14, 2021
Buyer Beware! I purchased a 2019 Sentra Nismo from Apple Nissan on July 24, 2021 and still have not received my registration/plates yet. I contacted my DMV August 17th and was informed that they did not rec Nissan on July 24, 2021 and still have not received my registration/plates yet. I contacted my DMV August 17th and was informed that they did not receive my paper work and asked if I could provide them application number or tracking number. I’ve asked Apple Nissan to provide me this information but they were unwilling to provide me this info. They kept giving me reassurance that “everything will be ok” and that I will receive the registration/plates before the end of the temporary registration ends and that I would get an extension if it doesn’t. However, when I called again on September 10th, the same person I spoke to denied that he ever said that and said that they have two other clients still waiting for their plates since May. The DMV still does not have my paperwork and the finance manager at the dealership told me that my paper work was sent to Jupiter, their third party company, on Aug 4th and that they have no control of the situation. The people at this dealership has been giving me false reassurance, and misleading information from the start. If they knew I might have an issue getting my plates and registration, this risk should have been disclosed to me before I purchased a car from them. Now, the dealership is brushing me off and ghosting me. I was told someone would call me back but yet to receive a call back from Apple Nissan. They have not responded to my text messages and emails. They would not provide me a direct contact to Jupiter so that I cannot find out any information regarding my paperwork. I will lose the ability to drive the car on Sep 22nd when my temporary registration expires. I am desperate for help. I had no choice but to file a complaint to Better Business Bureau (BBB) to get their attention. I even went to my neighboring Nissan dealership, and they validated that the Apple Nissan dealership should be helping me with all this, and advised me to put in a complaint and bad review to catch their attention and take this situation seriously. I am trying what I can to get some help. There is more shadiness to this dealership. When I purchased the car, Apple Nissan told me that the basic warranty had expired so I purchased an extended warranty from them. However, this was a lie. I found out later that the basic warranty hasn’t expired. The dealership lied to me just to get me to buy their extended warranty. I am overwhelmed and shocked by this fraudulent business, and crying for help! More
by M A Raupach
Employees Worked With
Madison Ropp, Brady Prowell, Bruce Massey, Jay Latko
November 04, 2020
Do not go here .I took my Sentra in for a passenger airbag recall my dash was perfect . After replacing the airbag the airbag cover part of the dash is all loose .I called them they told me to bring it airbag recall my dash was perfect . After replacing the airbag the airbag cover part of the dash is all loose .I called them they told me to bring it in ,I diid they came back to waiting room and said it is all done they glued it all down . I went to car and I could not believe it the dash was sticking up even further than before ,I wanted to flip out but decided just to go home .When I got home I checked it out and they used some junk that looked like you use on your house what a joke .I pulled up the loose cover and removed the junk glue that only would have hardened and lifted the cover even more .If someone gave me a brand new Nissan for free I would take it somewhere else to be repaired. More
by no#1
Employees Worked With
unknown rookie, Greg Forry, Kayla Hilbert, Ernest Hughes
April 23, 2019
False advertising , poor management Please do not go to this dealership. I am a full time nurse at John's Hopkins. My Nissan altima was declared a total loss due to an accident. I spent Please do not go to this dealership. I am a full time nurse at John's Hopkins. My Nissan altima was declared a total loss due to an accident. I spent many hours looking for exactly what car I wanted on the internet. I came across the vehicle I was looking for at apple auto of Nissan. I called them on the phone and was assured by Breann that my imperfect credit was not an issue based on my income and my 1000 down. I explained that I would be driving more than an hour to bring my business to this dealership. Again I was promised to leave in this vehicle. Not only was this a lie when I arrived at apple auto the car I called about wasn't even at the store. Instead I was shown a Honda accord that was full of empty cigarette packs and trash. I was told I would need 1800 down for the car I came to look at that wasn't even available to test drive. Today I recieved an email from a sales manager asking why we couldn't "make a deal," ....really I am beyond words. I responded with the truth and why I was upset and was merely brushed off by the sakes manager at apple Nissan. I wonder what would happen if I brushed off a concern while working in critical care on my unit at Hopkins. Good thing I am a nurse and I follow a code of ethics that does not allow me to shrug off and disregard my patients concerns. Shame on you. Apple auto of Nissan. You did not owe me anything except honesty and transparency,clearly these are not important aspects of your business. More
by heather22rn
Employees Worked With
Ron Smith, Jon Bloom
April 16, 2019
Bad sale w/ car that should not been inspected Purchased a Nissan 2010 rouge that was just inspected and ready to sell. Only after 20 miles all things went wrong. Took it to a high tech inspector Purchased a Nissan 2010 rouge that was just inspected and ready to sell. Only after 20 miles all things went wrong. Took it to a high tech inspector to find out it is worthless transmission and multi issues wrong Lost all my money More
by Caterersue
Employees Worked With
Ron Smith, Jon Bloom, Mark Winters
