Apple Chevrolet
Tinley Park, IL
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1,506 Reviews of Apple Chevrolet
Had on ongoing problem no one has been able to find on my Tahoe with the check engine light. These guys found it. Been a week now and it’s still doing well.. so happy Tahoe with the check engine light. These guys found it. Been a week now and it’s still doing well.. so happy More
Very family orientated A pleasure to do business with answer all questions to the best of their ability in trying to please the customers and following up on their needs answer all questions to the best of their ability in trying to please the customers and following up on their needs More
Whether I'm purchasing a new or used vehicle, or bringing my vehicle in for service, I have always experienced very helpful and professional people at Apple Chevrolet. my vehicle in for service, I have always experienced very helpful and professional people at Apple Chevrolet. More
I purchased a 2019 Tahoe used from your dealership less than two years ago. With only 57,000 miles, the entire transmission needed replacing. Thankfully I had purchased an extended warranty and your servic than two years ago. With only 57,000 miles, the entire transmission needed replacing. Thankfully I had purchased an extended warranty and your service department walked me through the process on getting the Tahoe there [towed] and diagnosed. While I was unhappy at the start, I became very impressed with the communication, the work you all did with the Warranty company, and the constant status updates and quick questions/decisions that were made. That was all thanks to Colleen. She became the go-to person to manage the entire situation, she kept me informed at all steps, and was a godsend for navigating this mess. Made all the difference in the world in turning a frustrating situation into one with a resolution and positive feeling. Another problem came up during the repair and she worked on getting Manager approval to fix it at Apple's cost [wasn't covered under the Extended Warranty, but Apple made good since it shouldn't have been a problem after less than 2 years]. That left a positive impression on me as well. So high praise for everyone at Apple, particularly Colleen! My only other comment is a minor one, but when I picked up my vehicle the inside looked like all kinds of work and service personnel were in/out of the car for days. Floor mats were left muddy/dirty, outside was dirty. A quick clean/wipe and outside rinse/wash would be a nice touch to leave for your customers as well as the excellent service. More