Antwerpen Hyundai of Clarksville

The staff were very knowledgeable and helpful where we were looking for a new car. They had exactly what we wanted in stock, kept the paperwork to a minimum and accurately explained everything. In addit were looking for a new car. They had exactly what we wanted in stock, kept the paperwork to a minimum and accurately explained everything. In addition, their automated extension of the engine warranty without additional cost was a bonus. Of course, the car manufacturer’s 0% interest was a real money saver. More

I was taken good care of by Joseph except I had to bring car back cause problem wasn’t fix car back cause problem wasn’t fix More

Chioke was very knowledgeable and took a lot of time to show me all the features of my new car. He also called to follow-up a few days later to make sure everything was going well! show me all the features of my new car. He also called to follow-up a few days later to make sure everything was going well! More

They wasted my time because they have a bunch of kids working there who don’t know what they’re doing. working there who don’t know what they’re doing. More

My sales person, Sang was helpful and knowledgeable. I didn’t feel pressured to buy a car. I didn’t feel pressured to buy a car. More

The service department took my car for a regular maintenance and recommended recall service. They did not communicate with me about the service time until five days later. My car was at the shop for maintenance and recommended recall service. They did not communicate with me about the service time until five days later. My car was at the shop for five days, I had to called the shop to get information about my vehicle. No one called me about my car. I had walked in the shop on the fifth day before the shop Manager handled the issue and apologized for the inconvenience. I did not expect that kind of service from Genesis of Clarksville. Hope they can fix this issue and make sure it doesn’t happen again. More

Pleasant’ comfortable and staff responsive. To my needs with the auto. Did not wait too long before my auto was serviced. Will continue going for service. To my needs with the auto. Did not wait too long before my auto was serviced. Will continue going for service. More

The service itself was good. But there was no communication from the dealership. My warranty fix was supposed to only take one day. Instead it took a week. Everyday I had to trac But there was no communication from the dealership. My warranty fix was supposed to only take one day. Instead it took a week. Everyday I had to track down someone at the dealership and was given a different story and told that someone would call. Then the following afternoon I would again have to call and track down someone who could give me an update on my vehicle. Everytime my vehicle has been there for service I’ve received the same treatment. I can understand that service can sometimes take longer than expected, but there’s no excuse for a lack of communication. This dealership really lacks customer service. More

We were very happy with our sales rep and sales manager. They were nice with no xx. Thanks for restoring our faith in car dealerships! They were nice with no xx. Thanks for restoring our faith in car dealerships! More

Everything involving the car was great. Steve greater me nicely and kept me informed, via text, about my car. However, the cashier was terribly rude and didn’t give me the key. When I reali Steve greater me nicely and kept me informed, via text, about my car. However, the cashier was terribly rude and didn’t give me the key. When I realized it wasn’t in the car, and went back in, she had put it in the shelf and didn’t say a word to me. Thank goodness Steve’s excellent customer service made up for what she lacked. More