Antwerpen Hyundai of Clarksville

I spoke with Ron via email to get a quote on a new Hyundai Elantra. He gave me an out of door price that is within my budget. After I emailed him saying I am interested in the car, he never responded Hyundai Elantra. He gave me an out of door price that is within my budget. After I emailed him saying I am interested in the car, he never responded back to me. I emailed him again and waited. He still didn't respond back. I emailed him again and he still didn't respond. I decided to call him and he told me that yeah he received my emails and before I could ask him why he didn't reply, the phone line got disconnected. I thought he would called me back, but he didn't. When I tried calling him back, he didn't answer. The next day I called him again and he told me I should have been the one to call him yesterday when the phone line got disconnected. Not wanting to waste my time arguing with him over pettiness, I got straight to the point about being interested in the quote he offered me. He told me the car he quoted me is no longer there. It was sold last weekend. However, he quoted me on Monday so I know he was lying. He gave me another quote for $500 more than what he originally quoted me. My overall experience with Ron has to be one of the worse. He is very unprofessional on the phone. He answers the phone by saying "yeah wassssup!" I also don't appreciate him playing games with me and lying. My advice to car buyers is to go to the dealership and don't bother with online quotes. I am sick and tired of receiving good quotes for a car that isn't even at the dealership! More

Exceptional service! James helped me get approved and got me in the car I wanted! I will reccomend him to anyone looking he was awesome! I love my car! Couldn't be happier :) me in the car I wanted! I will reccomend him to anyone looking he was awesome! I love my car! Couldn't be happier :) More

the hyundai salemans that i have the pleasure of meeting was very nice and pleasent. you could tell he actulally cared about the customer and thier feelings not just to so fucused on selling a car or aking was very nice and pleasent. you could tell he actulally cared about the customer and thier feelings not just to so fucused on selling a car or aking a sale. i was very pleased with the service i recieved, i felt as ease when purchasing my car, as we all know the car buying process is very stressful. i would recomend this dealership to my friends and family anytime. More

Excellent customer service from Lortou. He worked hard to try to find the right car for me. Although I ultimately wound up purchasing a Nissan, I easily recommend him to anyone else in the market. try to find the right car for me. Although I ultimately wound up purchasing a Nissan, I easily recommend him to anyone else in the market. More

My service experience was really good. The Service Advisor was very professional and listened to my needs and didn't try to out talk me. I felt very at ease and look forward to the warm and courteous Advisor was very professional and listened to my needs and didn't try to out talk me. I felt very at ease and look forward to the warm and courteous experience I have been getting. Keep up the good work . Kimberly Mitchell More

I purchased a new Santa Fe from this dealership. The experience from start to finish was very profressional and cordial. Lortue was easy to work with as well as fair. I talked to many local dealership experience from start to finish was very profressional and cordial. Lortue was easy to work with as well as fair. I talked to many local dealerships trying to find the best price associated with the car and I feel confident saying that in a business full of deception and dishonesty, Antwerpen was the most honest and ethical dealership. I would highly recommend them if you are in the market for a new car. More

I highly recommend working with Dwayne Smallwood. This was the best car buying experience I have had, and he was the most helpful and pleasant salesperson I have dealt with. Dwayne was never pushy and re was the best car buying experience I have had, and he was the most helpful and pleasant salesperson I have dealt with. Dwayne was never pushy and really worked hard at finding me the car that suited me based on my input to him. I went back 4 times (!) and test drove several models of car. I was allowed to take the car out by myself which is a big plus (no awkwardness being inside a small-ish space with a stranger watching how you drive). This makes you feel from the get-go that the dealership "trusts you." He was VERY patient with my numerous questions, even when I asked them more than once. Which model had this feature, how to work the electronics, etc. He was very knowledgeable about all of the cars and could answer all of my questions in a simple way. The navigation system was bewildering to me (although the Nav in the Hyundai is much better than other brands I tried). He was always patient and non-judgemental. He's smart. I actually enjoyed his company which is saying a lot during the car-buying process! I highly recommend working with Dwayne. The dealership as a whole was also pleasant. I was never made to wait and was never ignored. The "guy behind the curtain" - the back/forth with numbers guy - was straightforward, no feeling of bait/switch. He worked with me and we found the deal I wanted. I didn't leave feeling like I had been "had." If you want a Hyundai, go see Dwayne at Antwerpen Hyundai. More

Dwayne Smallwood was very friendly, he knew the dealers stock very well and quickly found the exact cars that I said I wanted to see. He was very knowledgeable about the car and its features and he his in stock very well and quickly found the exact cars that I said I wanted to see. He was very knowledgeable about the car and its features and he his informed anwsers made the process of narrowing down the choice to a single car very easy and enjoyable. The car buying experience at Antwerpen was a very good one and I am very pleased with the car I purchased, because of the features, the service, and the price. More

Had a really great experience at this dealership. I actually worked out my entire bottom line via email and phone thanks to my awesome salesman, Dwayne Smallwood. He was able to get me the deal I want actually worked out my entire bottom line via email and phone thanks to my awesome salesman, Dwayne Smallwood. He was able to get me the deal I wanted and went WAY above and beyond what one would expect from a salesperson. If you go there, ask for Dwayne!! More

Felecia provided us great customer service from the minute my husband and I arrived at Antwerpen Hyundai. When she learned we were interested in the Sante Fe Felecia explained all the models available minute my husband and I arrived at Antwerpen Hyundai. When she learned we were interested in the Sante Fe Felecia explained all the models available and the options. She believes and her product and her enthusiasm shines through. After we purchased the car she setup all the Bluetooth and navigation settings. She said if we have any problems understanding any of the high end new car feature we are no accustomed to call or email her and she would gladly come to our rescue. Felecia is the best!! More