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Andy Shaw Ford Inc

Sylva, NC

4.5
158 Reviews

1231 E Main St

Sylva, NC

28779

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158 Reviews of Andy Shaw Ford Inc

April 26, 2019

Car Purchase I was able to get a really great deal on a much need vehicle today. Thank-you Dustin Schuler and Hollie for all your help. More

by wdd66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hollie, Dustin Schuler
Apr 29, 2019 -

Andy Shaw Ford Inc responded

Thanks for taking the time to review!

April 17, 2019

Best car buying experience ever. Fast, friendly, no haggle and professional service from Don Bradley and the entire staff. No pressure sales and all aspects of the sale exceeded my e More

by Larry G
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bradley, Scott Rodes and Monica Johnson.
Apr 18, 2019 -

Andy Shaw Ford Inc responded

Larry, so glad that you guys decided to come over to Andy Shaw Ford and that you found the experience worth the drive. You guys were a pleasure to work with and we greatly appreciate your business! Thank you for taking the time to review.

April 09, 2019

Issues all around I bought my vehicle here and then got into an accident so thought it would be a good place to get it repaired. After they fixed it, the paint job peel More

by Unhappy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny body shop
Apr 11, 2019 -

Andy Shaw Ford Inc responded

I'd love to speak with you about this situation so we can address this issue with our team. Since your name is not listed on the review we are unable to find your account to investigate your situation further. Please call me directly at 828-339-1228 or email me at kayla.ross@andyshawford.com, Kayla, Customer Relations Manager.

March 01, 2019

customer service would not buy again,They do not stand with their customers,will not call you back on issues.Wished I had bought some were else. More

by Suzie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept., Stephanie Mathis
Mar 04, 2019 -

Andy Shaw Ford Inc responded

Suzie, please call me directly at 828-339-1228. I would love to learn more about your situation and see what we can do to turn it around-Kayla

January 30, 2019

Completely satisfied Not a tough decision when you can have top notch salesmen and a product to be proud of. Overall a great dealer to do business with and would recommend More

by Rosum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Ledford, Hollie Johnson
Jan 31, 2019 -

Andy Shaw Ford Inc responded

I'm glad you had a great experience shopping at Andy Shaw Ford. We are lucky to have Brad and Hollie on our team. Enjoy that new car!

January 12, 2019

Great service, honest team, best choice! Don Bradley and Hollie Johnson made my experience absolutely amazing. I was welcomed by a staff member upon arrival and quickly assisted. I was treate More

by NATALIE.N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hollie Johnson, Don Bradley, Larry Austin
December 06, 2018

everything as explained in layman terms Dustin was very good explaining all the details and advantages of the Ford I have been dealing the Andy Shaw for years and everyone has always been More

by Priscilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Shuler, Hollie Johnson, Scott
Dec 07, 2018 -

Andy Shaw Ford Inc responded

Dustin is great at explaining things and bringing it all "down to earth" so to speak. Thanks for your business and for taking the time to review.

December 04, 2018

Great experience Very happy with the staff at Andy Shaw Ford in sylva. Got the car I wanted,in and out in one hour. I will be back again. More

by Ben123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, Larry, and the young lady who did my financial paperwork, Stephanie Mathis
Dec 07, 2018 -

Andy Shaw Ford Inc responded

Thanks so much for reviewing Ben. I'm glad the team was able to find you the perfect car and make it an easy process. Enjoy your new ride!

December 04, 2018

F150 service The service is always good, done on time, and everyone is friendly. We have been using them for service and repairs for a long g time for all of our v More

by Eddie lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobbi
Dec 07, 2018 -

Andy Shaw Ford Inc responded

Eddie, we are fortunate to have a fantastic service department and I'm glad that your experience has been pleasant and effective. Thanks for your continued business and for taking the time to review!

November 28, 2018

Vandalized Auto with a Success Story Our Honda Ridgeline was vandalized, would not start, and was towed to Any Shaw's for a diagnosis. I have gotten the Honda serviced there since shortly More

by Ozzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 07, 2018 -

Andy Shaw Ford Inc responded

I'm sorry to hear about the vandalism but I'm glad that Adam and the service techs were able to assist and resolve the issue. Thanks for your business and your kind review!

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