Andy Shaw Ford Inc

Fantastic! I went to purchase my first new car and everybody was super friendly and informative. They made my car buying experience easy! I would definitely reco I went to purchase my first new car and everybody was super friendly and informative. They made my car buying experience easy! I would definitely recommend Andy Shaw Ford to anybody! More

Great personal services for purchase of used Ford Escape Sales Rep, Sandy Frazier, provided extensive amount of time with us to ensure that we understood all the new/updated features of our new vehicle. Sales Rep, Sandy Frazier, provided extensive amount of time with us to ensure that we understood all the new/updated features of our new vehicle. More

Excellent customer service! New tires and brakes! Always prompt service and excellent mechanic work! Thank you Andy Shaw service dept! I've been a customer with you for almost 7 New tires and brakes! Always prompt service and excellent mechanic work! Thank you Andy Shaw service dept! I've been a customer with you for almost 7 years. Always pleased with your service! More

sales I felt very confident about the purchase at Andy Shaw Ford dealership. My daughter drove to Arkansas and back next day, no problem with the vehicle I felt very confident about the purchase at Andy Shaw Ford dealership. My daughter drove to Arkansas and back next day, no problem with the vehicle More

fast friendly sevice. They bend over backwards to make sure your happy with the purchase.great group of people with great attitudes.the friendly staff made my visit enjoyab They bend over backwards to make sure your happy with the purchase.great group of people with great attitudes.the friendly staff made my visit enjoyable and my family will continue to do business with them as we have for years... More

Excellent!! Going into buying a car, I was very overwhelmed with all the small details. I was quickly put to ease with very honest and informative employees helpi Going into buying a car, I was very overwhelmed with all the small details. I was quickly put to ease with very honest and informative employees helping me every step along the way. I would 100% recommend using Andy Shaw Ford for future buying customers and would also 100% recommend Audrea for a sales consultant. Very good experience overall. More

Great Working with this Team These guys worked hard for my business, and I wound up with a deal on a trade-in I'm happy with. I'd never bought this local before, but they made it These guys worked hard for my business, and I wound up with a deal on a trade-in I'm happy with. I'd never bought this local before, but they made it 100% worthwhile to keep it in my hometown. Everyone that I interacted with was extremely helpful and accommodating (I'm pretty picky), with thanks especially to Dustin Shuler's dedication to making sure I was happy with my trade-in and got a solid price on my new car. Holly -- on the paperwork side -- was impressively thorough and friendly and helped me work through a touch of confusion on my bank's side to get us all squared away much faster than I'd expected. I definitely recommend them to anyone local, and I'd encourage anyone who isn't local to give them a call anyway. More

Thanks Audrea Burch I was at Andy Shaw Ford with my nephew - Audrea Burch helped him with selecting a car that was reasonably priced, good on gas, and a sporty car for a I was at Andy Shaw Ford with my nephew - Audrea Burch helped him with selecting a car that was reasonably priced, good on gas, and a sporty car for a young man. Audrea Burch was working with another couple when we came in, she made us feel welcome and let us know that she would be with us in a few minutes. All of the workers were friendly and made shopping for a car a pleasure. More

Beware of service Dept. I went to this dealership for oil change & tire rotation and while giving info I heard nothing but complaining from the serv. mgr. & another man behin I went to this dealership for oil change & tire rotation and while giving info I heard nothing but complaining from the serv. mgr. & another man behind the desk regarding how short of help they were, everyone was on vacation. The serv. mgr. tried to give a receipt "early" and it had nothing on it but the car and miles. I declined of course. They brought my car out, I got the real documentation proceeded to my car where on the dash was all contents of my glove box inc. the shelf. I waited for this to be resolved for about 10 minutes. Later my husband discovered they had used & KEPT my jack lug handle, spacing and lug mountains. It was a nightmare dealing with this man. He inbformed me a Lincoln did not come with these items. Really? What if one gets a flat? He didn't know but thought it was wrong of Ford. I requested he call the Ford Dealership in Gainesville, GA (great Place) where I bought the car. They informed him yes indeed it did come with these items. He had to order the parts & we had to rent a car to be in Baltimore, MD for a few days. My husband took it today to have the parts put back but after watching the serv dept struggle with trying to put the jack in he said ENOUGH and left. The serv. mgr. did not even come out of his office. This man in totally not aware of the product, incompetent, cost us much expenses and should be fired. I will never buy another Ford product. More

Purchase of a 2017 F-150 I had a great experience at Andy Shaw Ford. I planned to trade my 2013-F-150. I was greeted by Donald Bradley, and explained what I wanted to accomp I had a great experience at Andy Shaw Ford. I planned to trade my 2013-F-150. I was greeted by Donald Bradley, and explained what I wanted to accomplish. He showed me several F-150s. I decided on one. He took me through the process, from the value of my trade-in to rebates to Ford Credit to ownership. I was. very pleased with the whole process. More