Andy Mohr Nissan
Indianapolis, IN
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188 Reviews of Andy Mohr Nissan
The nicest people you'd ever want to deal with! I have a Nissan, which I love! I didn't buy it from this store, but I wouldn't trust anyone else to take care of maintenance and repairs. The servic I have a Nissan, which I love! I didn't buy it from this store, but I wouldn't trust anyone else to take care of maintenance and repairs. The service manager, Bill, and the technicians that I've dealt with are amazing! More
Service Department The best Service Department with superb service and lots of TLC! They go out-of-their way to make sure that you are a satisfied customer. They will d The best Service Department with superb service and lots of TLC! They go out-of-their way to make sure that you are a satisfied customer. They will do everything they can to schedule you as soon as possible and then keep you informed to what is happening to your vehicle. More
Every visit is enjoyable Have had several visits to this dealership over a couple of years to have various service items tended to. The service manager is beyond helpful and c Have had several visits to this dealership over a couple of years to have various service items tended to. The service manager is beyond helpful and cordial as are all of the service-writers and the techs. I've never had an issue that hasn't been well-taken care of in a very timely manner. More
Service Center = A+ Had concerns w/ a Nissan although didn't buy from there, yet the team openly provided an efficient repair and above par excellent customer service Had concerns w/ a Nissan although didn't buy from there, yet the team openly provided an efficient repair and above par excellent customer service More
It was a great and pleasant experience It was a great experience buying car from Andy Mohr. Right from explaining features of different trim versions to test driving and to looking at diffe It was a great experience buying car from Andy Mohr. Right from explaining features of different trim versions to test driving and to looking at different options of taking new car (finance/lease), both Jessica Davis and Mike Hopper did an excellent job in helping me get what I wanted. More
stress free experience stopped there on our way to another car dealership; the way Tim, one of the salesman approached us, made my wife and I feel so comfortable that we kn stopped there on our way to another car dealership; the way Tim, one of the salesman approached us, made my wife and I feel so comfortable that we knew it was the right place to buy our next car. we felt no pressure at all Give them a try you will not regret it. Thank you tim and Amil and to the team at Andy Mohr Nissan. More
Very good I typically have a lot of questions when there is an issue with my 2006 Nissan Altima. Jeff Taylor has been very patient answering my questions and g I typically have a lot of questions when there is an issue with my 2006 Nissan Altima. Jeff Taylor has been very patient answering my questions and giving me any information I need to make a decision. He has gone above and beyond the standard level of customer service. He makes sure I have transportation. And I sure appreciate picking up a freshly-washed car. More
Did a great job! Jeff in service patiently listened to my issues and while it was a sporadic problem he and his team were able to diagnose and get it fixed. Jeff in service patiently listened to my issues and while it was a sporadic problem he and his team were able to diagnose and get it fixed. More
Unsavory Sales Tactics Beware this dealerships sales tactics. I purchased a Used Car from this location. During the purchasing process, the dealership used several unsavor Beware this dealerships sales tactics. I purchased a Used Car from this location. During the purchasing process, the dealership used several unsavory tactics. They tried to charge me $500 for a VIN window etching upgrade that can be done yourself for $25. I later found out that the vehicle already had VIN etching. There were several mistakes made during the paperwork which I have seen before at low quality dealerships. Things such as the wrong price entered on the contract and forgetting that the car came with a warranty and trying to sell me one. Finally, I paid a $200 documentation fee to cover any document processing they had to be done. I was also charged a $40 Title Fee to cover the cost of the Title transfer at the BMV. I later received the Title application from the dealership in the mail. I called them and they told me that I had to pay for the Title transfer myself in direct contradiction to what I was told when I approved this charge. Even the person at the BMV was confused as the dealership normally handles this process and pays this fee. I would avoid this dealership but if you must deal with them, bring someone experienced at buying cars and triple check every number they give you. More
Oil Change and Oops Took my Altima in for an oil change on Saturday - When I drove it home, my car smelled hot - had a burning type smell. I drove it twice Sun with the Took my Altima in for an oil change on Saturday - When I drove it home, my car smelled hot - had a burning type smell. I drove it twice Sun with the same result so Mon morning I called the dealership service department. I was told to bring it in to be checked. I went in after work - seems someone left a plastic bag sitting on the catalytic converter - thus the burning smell. The service dept person seemed to think it was amusing......that is not how I felt about it. I asked him if I needed to sign a work form of any type - he said, no, he didn't write it up. Hmmmm. More