Andy Mohr Nissan

Did a great job! Jeff in service patiently listened to my issues and while it was a sporadic problem he and his team were able to diagnose and get it fixed. Jeff in service patiently listened to my issues and while it was a sporadic problem he and his team were able to diagnose and get it fixed. More

Unsavory Sales Tactics Beware this dealerships sales tactics. I purchased a Used Car from this location. During the purchasing process, the dealership used several unsavor Beware this dealerships sales tactics. I purchased a Used Car from this location. During the purchasing process, the dealership used several unsavory tactics. They tried to charge me $500 for a VIN window etching upgrade that can be done yourself for $25. I later found out that the vehicle already had VIN etching. There were several mistakes made during the paperwork which I have seen before at low quality dealerships. Things such as the wrong price entered on the contract and forgetting that the car came with a warranty and trying to sell me one. Finally, I paid a $200 documentation fee to cover any document processing they had to be done. I was also charged a $40 Title Fee to cover the cost of the Title transfer at the BMV. I later received the Title application from the dealership in the mail. I called them and they told me that I had to pay for the Title transfer myself in direct contradiction to what I was told when I approved this charge. Even the person at the BMV was confused as the dealership normally handles this process and pays this fee. I would avoid this dealership but if you must deal with them, bring someone experienced at buying cars and triple check every number they give you. More

Oil Change and Oops Took my Altima in for an oil change on Saturday - When I drove it home, my car smelled hot - had a burning type smell. I drove it twice Sun with the Took my Altima in for an oil change on Saturday - When I drove it home, my car smelled hot - had a burning type smell. I drove it twice Sun with the same result so Mon morning I called the dealership service department. I was told to bring it in to be checked. I went in after work - seems someone left a plastic bag sitting on the catalytic converter - thus the burning smell. The service dept person seemed to think it was amusing......that is not how I felt about it. I asked him if I needed to sign a work form of any type - he said, no, he didn't write it up. Hmmmm. More

Oil change Kevin is always so personalable and explains what i need done to my car...he is a grw8at assest to the service team! Kevin is always so personalable and explains what i need done to my car...he is a grw8at assest to the service team! More

Very considerate I had just worked a 12 hour shift when I showed up without an appointment, they got me in and out of there and made sure I was able to get home and re I had just worked a 12 hour shift when I showed up without an appointment, they got me in and out of there and made sure I was able to get home and rest. More

Changed My Outlook Where do I start? I hated the thought of going to a dealership to buy a car. I'd rather go to the dentist. I found a vehicle on line and made an inqu Where do I start? I hated the thought of going to a dealership to buy a car. I'd rather go to the dentist. I found a vehicle on line and made an inquiry with the dealership online rep. I was invited to come in and look it over and take it for a test drive. Lo, and behold, it sold 1 hour before I arrived ("bait and switch"?). I was never supposed to buy that vehicle, the Lord had one picked out for me and Jessica Davis hooked me up. Not only did I get a much newer and better vehicle my payment was lower than my goal. I Love my 2014 Nissan Sentra, and the great deal I got on it. I have already recommended several people to this dealership and will continue to do so. Keep up the great work at Andy Mohr Nissan. Thank you. More

Over the Top! Customer Service Special Shout to Mike Hopper for going above to make our deal happen. It was easy to communicate with him even with being busy with others! He worke Special Shout to Mike Hopper for going above to make our deal happen. It was easy to communicate with him even with being busy with others! He worked hard with numbers to get just where I wanted to be on payment. He did alot of number crunching to make this happen for us. He never pressure the sale but worked to make sure we was comfortable with the deal. Thank you! We are super happy with our new car! More

awesome service and professional This dealership is maintained and kept cleaner than any dealership I have been in. The restrooms are well kept,the lounge area is spacious and comfort This dealership is maintained and kept cleaner than any dealership I have been in. The restrooms are well kept,the lounge area is spacious and comfortable. The feeling that the staff makes you feel like a valued customer is above and beyond Beets Calabrese More

Oil Change I brought in my Maxima for an oil change and tire rotation. I also had the service engine soon light come off and on so they looked into it for me and I brought in my Maxima for an oil change and tire rotation. I also had the service engine soon light come off and on so they looked into it for me and fixed it for me. Didn't charge me because it was covered under the warranty that I didn't even know I had. More

Fantastic!! It was my first time buying a car and the employees made it so easy and amazing. I told then what I wanted and they were able to help me find exactly It was my first time buying a car and the employees made it so easy and amazing. I told then what I wanted and they were able to help me find exactly what I wanted! More