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Anderson Subaru
Pensacola, FL
269 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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269 Reviews of Anderson Subaru
March 29, 2016
Long wait time Got an oil change and the service took about an hour to finish. Not sure why it took so long, even though I did have the car washed also by them. Got an oil change and the service took about an hour to finish. Not sure why it took so long, even though I did have the car washed also by them. More
by Robert
Employees Worked With
Maria Ceasar
March 21, 2016
I get no responses from phone calls & e-mails On my visit in Feb, the printers were not working. I had to replace tires. I was promised copies of work done and tire warranty info. I have sent an e On my visit in Feb, the printers were not working. I had to replace tires. I was promised copies of work done and tire warranty info. I have sent an e-mail and phoned twice, with promises that papers will be sent, but nothing happens. The people I talk with always sound friendly and apologetic but nothing happens. More
by CathieH
Employees Worked With
Linda , Jacob Cobb
March 19, 2016
outstanding Dealership Best Dealership in my opinion. Service Department is top notch. Knowledgeable staff and technicians. They updated Showroom and waiting area it is comf Best Dealership in my opinion. Service Department is top notch. Knowledgeable staff and technicians. They updated Showroom and waiting area it is comfortable and inviting. More
by navfed
Employees Worked With
Jacob Cobb
March 14, 2016
poor quality Purchased a pair of wiper blades at your dealership while getting my oil changed. Sorry to say they didn't last a month. If I lived in Pensacola, I wo Purchased a pair of wiper blades at your dealership while getting my oil changed. Sorry to say they didn't last a month. If I lived in Pensacola, I would have returned them. The quality was poor. Auto parts stores state that they don't even sell those cheap brands anymore. Other wise, experience was excellent. Had to purchase another set of blades More
by tim1611
Employees Worked With
Brian Jones
March 06, 2016
Awesome experience. We knew the exact vehicle we wanted. Drove to Atlanta Ga., Mobile Al and everywhere in between. We had a certain amount of money. Stopped by and saw o We knew the exact vehicle we wanted. Drove to Atlanta Ga., Mobile Al and everywhere in between. We had a certain amount of money. Stopped by and saw our dream vehicle. We pay cash for everything and because of that we had no credit. We figured no way we could get the ideal used vehicle which had low mileage. Brian Jones never gave up. He worked hard for us and got us financed. No surprises, smooth transaction, More
by Rodney and Marte
Employees Worked With
Brian Jones
February 23, 2016
Continually good service Efficient and most pleasant - the qualities I need in servicing my Subaru Legacy R ...and if it's possible you have improved your scheduling to handle Efficient and most pleasant - the qualities I need in servicing my Subaru Legacy R ...and if it's possible you have improved your scheduling to handle routine lube/oil without an appt - terrific! More
by Peter Higgins
Employees Worked With
Maria Ceasar
February 14, 2016
Just feels different. Anderson Subaru staff always make me feel like they are happy I am there. They seem genuinely concerned about whether I got what I came for and that t Anderson Subaru staff always make me feel like they are happy I am there. They seem genuinely concerned about whether I got what I came for and that they have answered all of my questions. More
by SubaruAmie
Employees Worked With
Adam Corey, Maria Ceasar
January 19, 2016
Personal Request, 90,000 mi. svc. I was pleased with my visit, HOWEVER I WOULD APPRECIATE YOU NOTING MY FATHER CURTIS SWEENEY IS DECEASED. I BROUGHT MY BUSINESS TO YOU BECAUSE HE RECOM I was pleased with my visit, HOWEVER I WOULD APPRECIATE YOU NOTING MY FATHER CURTIS SWEENEY IS DECEASED. I BROUGHT MY BUSINESS TO YOU BECAUSE HE RECOMMENDED YOU. I had to take a day off work to come over, I live in Mobile. In further communications I would appreciate you addressing me Michael Sweeney. Thanks for your consideration in this matter. More
by pearson33
Employees Worked With
Maria Ceasar
January 17, 2016
Oil Change Came in for oil change. Waiting area very nice. Great coffee, friendly staff. They forgot to re-set my car reminder for oil change so now every time I Came in for oil change. Waiting area very nice. Great coffee, friendly staff. They forgot to re-set my car reminder for oil change so now every time I start my car it tells me it's time to change the oil. Aside from that, everything was great! More
by Nurse Wendy
Employees Worked With
Maria Ceasar
January 13, 2016
Timely Service We are a military family that transferred from WA. state to this area. I have previously had my Subaru Outback serviced at another dealership because We are a military family that transferred from WA. state to this area. I have previously had my Subaru Outback serviced at another dealership because it was located closer to my residence. Frankly, I was inconvenienced with their appointment schedule. Anderson staff is always courteous in assisting me with in/out service especially Maria Ceasar because they know I have to wait for my vehicle. Well worth the extra drive to this dealership! More
by AWD Outback Guy
Employees Worked With
Maria Ceasar
