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Anderson Subaru

Pensacola, FL

4.9
269 Reviews

7050 Pensacola Blvd

Pensacola, FL

32505

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269 Reviews of Anderson Subaru

March 29, 2016

Long wait time Got an oil change and the service took about an hour to finish. Not sure why it took so long, even though I did have the car washed also by them. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Ceasar
Mar 23, 2017 -

Anderson Subaru responded

It was the car wash! We often forget to let you know that your service is finished and the car is being taken to the wash bay - so it can seem like it took longer for an oil change or minor maintenance. We are working on better communication, and thank you for letting us know! Adventure On, Helen Moss & Your Friends at Anderson Subaru of Pensacola FL

March 21, 2016

I get no responses from phone calls & e-mails On my visit in Feb, the printers were not working. I had to replace tires. I was promised copies of work done and tire warranty info. I have sent an e More

by CathieH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda , Jacob Cobb
Mar 28, 2016 -

Anderson Subaru responded

Oh no! I hate to hear we have been unable to connect with you on this. Your paperwork is in the mail, and you should have a voicemail from us as well. Please give Sarah a call at 850-696-1249 to let us know that you have everything you need. Thank you for your feedback, it has allowed us to update our process of sending out paperwork after an unforeseen technology outage! Helen Moss Digital Marketing Anderson Subaru 850-696-1240 or helen@andersonsubaru.com

March 19, 2016

outstanding Dealership Best Dealership in my opinion. Service Department is top notch. Knowledgeable staff and technicians. They updated Showroom and waiting area it is comf More

by navfed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Cobb
March 14, 2016

poor quality Purchased a pair of wiper blades at your dealership while getting my oil changed. Sorry to say they didn't last a month. If I lived in Pensacola, I wo More

by tim1611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
March 06, 2016

Awesome experience. We knew the exact vehicle we wanted. Drove to Atlanta Ga., Mobile Al and everywhere in between. We had a certain amount of money. Stopped by and saw o More

by Rodney and Marte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
Mar 07, 2016 -

Anderson Subaru responded

Thank you for taking time to share you feedback. We are thrilled to have been able to get you in a car you love and find you a buying avenue! Please tell your friends and family to give us a shot the next time they need any help finding a new vehicle. Our best efforts to tell the world don’t come close to you sharing your experience. See you in the service lane and enjoy the truck!! Thank you again! Helen Moss & Your Friends at Anderson Subaru of Pensacola

February 23, 2016

Continually good service Efficient and most pleasant - the qualities I need in servicing my Subaru Legacy R ...and if it's possible you have improved your scheduling to handle More

by Peter Higgins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Ceasar
Feb 23, 2016 -

Anderson Subaru responded

Thank you so much for your review. Feedback is wonderful as we are always looking for ways to improve. We are excited to be the only Subaru Express Service location in our area! I hope you take advantage of our "no appointment necessary" service between your adventures. Thank you again! Helen Moss Anderson Subaru - Pensacola, FL

February 14, 2016

Just feels different. Anderson Subaru staff always make me feel like they are happy I am there. They seem genuinely concerned about whether I got what I came for and that t More

by SubaruAmie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Corey, Maria Ceasar
Mar 08, 2016 -

Anderson Subaru responded

We are happy! All the employees at Anderson Subaru are happy to be here, because we truly work in one of the best dealerships on the planet. (Just ask anyone who has worked at another dealership before coming to Anderson Subaru!) Thank you so much for sharing your experience, it motivates us all to keep going the extra mile. We appreciate you letting us know and we look forward to seeing you again soon! Adventure On, Helen Moss and Your Friends at Anderson Subaru Pensacola FL

January 19, 2016

Personal Request, 90,000 mi. svc. I was pleased with my visit, HOWEVER I WOULD APPRECIATE YOU NOTING MY FATHER CURTIS SWEENEY IS DECEASED. I BROUGHT MY BUSINESS TO YOU BECAUSE HE RECOM More

by pearson33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Ceasar
January 17, 2016

Oil Change Came in for oil change. Waiting area very nice. Great coffee, friendly staff. They forgot to re-set my car reminder for oil change so now every time I More

by Nurse Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Ceasar
January 13, 2016

Timely Service We are a military family that transferred from WA. state to this area. I have previously had my Subaru Outback serviced at another dealership because More

by AWD Outback Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Ceasar
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