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Anderson Subaru

Pensacola, FL

4.9
269 Reviews

7050 Pensacola Blvd

Pensacola, FL

32505

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269 Reviews of Anderson Subaru

January 06, 2016

Oil Change and Other Mis. Problems Oil change was completed promptly. I did had some other warranty related items: temperature gauge not functioning properly, driver's seat belt not al More

by janclinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Ceasar
December 29, 2015

Experience with the service center I had a great experience with Steven Simpson and Paul Simpson during my purchase of Subaru Forester. Also, the service department is awesome they are More

by mbelendir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Stokes, Paul Simpson, Steven Simpson
December 27, 2015

Routine Service Service was prompt, efficient, and the service representative was polite and made sure that what I requested was done, and pointed out service that sh More

by sastetson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Longe
Dec 28, 2015 -

Anderson Subaru responded

Thank you so much for the feedback. We aim to exceed expectations and are always looking for ways to improve. (It helps also to hear when we get things right so we keep doing the things that matter!) We hope to see you again soon. Happy adventuring until then! Helen Moss, Marketing & IT Anderson Subaru P.S. If you're back for just an oil change or basic maintenance, make sure to pull into the NEW Subaru Express Lane at Anderson Subaru. It's service at warp speed!

December 06, 2015

see below I always feel that we get exceptional service. Did not realize that my 'free' service had expired but did have the techs do what was necessary.....th More

by fran, not Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob
December 04, 2015

Excellent!! Always a fantastic visit at this dealership. Everyone is nice and friendly. Service dos not take long and the waiting area is nice. We had a great tim More

by Craig Struck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
This is an awkward question if I can't remember someone's name. How about a list of service employees?
December 02, 2015

Still Matter This was my first 6 month check--oil change mostly. The fact it was paid for by Subaru and the car was detailed made me feel that my car experience ma More

by CarX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
December 01, 2015

Replacing a damaged tire Had a tire replaced that had taken a wood screw in a spot that precluded plugging. Process was very smooth but as an extended warranty gold plus plan More

by rickmbp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria in Service
November 14, 2015

AIRBAG RECALL The service was very good, with excellent quality work. The only thing that could be improved is someone to always be present at the service window o More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front female service rep
October 31, 2015

Excellent Service Always a positive experience here. Their service department is top notch. Everyone is so nice and easy to talk with. They always have or can find an More

by Craig Struck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda
Oct 31, 2015 -

Craig Struck responded

Sorry, it was Maria, not Miranda. She was very nice and helpful.

October 15, 2015

Good Service and Excellent Customer Relations I have unfortunately have had to bring in my car multiple times to the Anderson Suburu Service department. Every time they were very capable of handli More

by WRX13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Ceasar
Aug 11, 2016 -

Anderson Subaru responded

Thank you for the review. I'm so glad you were able to take advantage of the wonderful (and generous) Subaru Service Loaners we have here at Anderson Subaru. Hopefully you won't need us very often, but we look forward to exceeding your expectations every time. Enjoy the ride! Your Friends at Anderson Subaru of Pensacola #AdventureOn

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