Allan Vigil Ford Lincoln

Messed up mileage and giving me crap about their mistake and not wanting to fix it. Would never go here again or call them no help and not wanting to fix it. Would never go here again or call them no help More

After an unpleasant experience days prior, I reached out to my salesman (Jonathan) who put me in touch with Jasmine and Jennifer in the service department. They were able to help me get my car serviced. to my salesman (Jonathan) who put me in touch with Jasmine and Jennifer in the service department. They were able to help me get my car serviced. More

What started off good went sour quickly. I let the sales lady know I was already approved by Ford and came in with my information AND I said EXACTLY what I wanted from the door. I went to buy one truck, b lady know I was already approved by Ford and came in with my information AND I said EXACTLY what I wanted from the door. I went to buy one truck, base model and she tried to tell me that the one I was looking at was the base and I told her NO it's not. I KNOW what I'm looking for. I test drove the Bronco but it was way too small so they found another... Used... 2018 Jeep Cherokee. THIS is when the issues came about. The sales manager thought I was stupid, desperate and needy probably because I have a slight disability and everything that came out of his mouth was xx. He told me they needed to do another credit check because they can't pull up the one from Ford. Ok... Call Ford and get the information, you're NOT running multiple credit checks on me. Of course he was too lazy to do that. He said I needed $6,000 down on a 2018 truck with bad tires that was UNDER 26K to have my note at $350/month. I've NEVER put any money down on any vehicle I have ever purchased. This was NOT the stipulation for the 2021 Bronco. He obviously thought I was stupid and then tried to keep me held hostage at the dealership. Mind you...My credit is NOT bad at all. He then said he would offer $300 if I traded in my 2013 Kia Optima. I laughed in his face. Not sure if he was high or whatever but as an Army veteran, a woman... I was beyond mad from them trying to run game on me and play me like a dummy. Then to top it off, my sales lady didn't even come back to speak to me and rolled her eyes as she went to get coffee or whatever as I was leaving out. THAT was unprofessional and rude. I told a good friend of mine that referred me to them that purchased his vehicle there and he said he went through something similar his first time. He said the other locations are not like this. I guess because the area this one is located at in Morrow that they feel it's fine to take advantage of people. Not this Vet. Keep your trucks and your games. More

Be better with customer make sure there cars are serviced before they put them on lot car came no oil or no gas must do better before they put them on lot car came no oil or no gas must do better More

I dropped my car off Saturday morning @ 8:00. Didn’t have an appointment, but it was ready @ 9:40. Much earlier than promised!😊 Thanks! an appointment, but it was ready @ 9:40. Much earlier than promised!😊 Thanks! More

After multiple efforts to find an electrical issue at local repair shops, they found and fixed the problem the same day. Great communication throughout the process. local repair shops, they found and fixed the problem the same day. Great communication throughout the process. More

Everyone was very pleasant and u can tell they are excited to see the customers. Issue I have is that they didn’t check everything with the car and it’s still driving weird. excited to see the customers. Issue I have is that they didn’t check everything with the car and it’s still driving weird. More

My husband grew up in Morrow. My father bought his last vehicle at Allan Vigil Ford. I knew that I wanted to purchase the new Ford Bronco Sport. All factors combined, supporting local business with the r vehicle at Allan Vigil Ford. I knew that I wanted to purchase the new Ford Bronco Sport. All factors combined, supporting local business with the reputation like Allan Vigil was a no brained! More

Helped me down load the app for rewards . Every question I had he answer it for me. Very nice person.I love his attitude.Thanks I had he answer it for me. Very nice person.I love his attitude.Thanks More

Holly is great. always takes care of the problem. Give that girl RAISE!!!! Always happy with the outstanding service. All staff was very friendly and helpfull. that girl RAISE!!!! Always happy with the outstanding service. All staff was very friendly and helpfull. More