All Star Honda Abilene
Abilene, TX
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1,796 Reviews of All Star Honda Abilene
Great experience with buying a new auto we had a great experience with our new auto purchase. we had the best sales person ever in Tashia Lynch. great service and very helpful in all aspects we had a great experience with our new auto purchase. we had the best sales person ever in Tashia Lynch. great service and very helpful in all aspects of our day at honda of Abilene, all team members extremely helpful and courteous. thanks, the Hardins. More
Top Notch Debra was extremely professional and efficient in getting my car serviced and setting up appointment for my 10 year maintenance to be taken care of. Debra was extremely professional and efficient in getting my car serviced and setting up appointment for my 10 year maintenance to be taken care of. My Honda has driven like a champ since I drove it off the showroom floor 11 years ago, and I like to keep it maintained. And looking good. More
Friendly and Fast I came in for an oil change and was in and out in 30 minutes. Everyone was super friendly and it was a pleasant experience. I came in for an oil change and was in and out in 30 minutes. Everyone was super friendly and it was a pleasant experience. More
Excellent Customer service was excellent! They worked with me to get the EXACT car that I wanted and the add ons that I requested without pressure or a “hurry u Customer service was excellent! They worked with me to get the EXACT car that I wanted and the add ons that I requested without pressure or a “hurry up and get the sale” vibe or trying to sell me a different vehicle other than the one I requested. I appreciated being treated as an individual and not a sale. Time was taken out to show the pros and cons and really explain them to me if I did not understand. I’m really happy with my car and it’s thanks to them that I was able to get the car I wanted! More
Less than expected A simple warrantied seat belt repair. The part was ordered, the appointment was made: Upon arrival, I was told that it may not be finished today. (My A simple warrantied seat belt repair. The part was ordered, the appointment was made: Upon arrival, I was told that it may not be finished today. (My appointment was at 2 pm and I arrived at 2:06) oh, and I drove in from Brownwood, (a little over an hours drive) I used to be a service advisor, at 3 different dealerships in Midland. Probably 3 years worth of experience. So I know a little about the business. It seemed there was no communication from one service visit to the next. One of the other reviews mentioned several individual employees involved in a single work order. The poor guy that helped me really couldn’t answer any of my questions, he was more like a politician. He wouldn’t answer any of my questions straight out, so I finally quite asking questions. IF YOU ARE REALLY INTERESTED IN YOUR SERVICE DEPARTMENT, THEY NEED MORE TRAINING, OR MAYBE DIFFERENT TRAINING. I’m not mad, just being constuctive. Oh, the simple seatbelt repair took 3 hours. More
Jessica’s review Took much longer than usual, computers down, had to hand write everything. Waited two hours for tire rotation and oil change. Low tire warning has c Took much longer than usual, computers down, had to hand write everything. Waited two hours for tire rotation and oil change. Low tire warning has come on two days in a row. More
Good service The service was great I didn't know how long it take , but the warm cookies and good coffe added Greatly to waiting time. Debra help to answer my qu The service was great I didn't know how long it take , but the warm cookies and good coffe added Greatly to waiting time. Debra help to answer my questions and looked for all the repairs and adjusting That our car needed. Thank you Debra. It's good to know that we can count on Honda of Abilene for all our car needs. Guadalupe Olivar More
New Car I hadn't given a thought to what had to be done behind the scene to prepare the car I purchased for delivery, because the process was flawless. The w I hadn't given a thought to what had to be done behind the scene to prepare the car I purchased for delivery, because the process was flawless. The window tinting , as far as I can tell, was done perfectly. The exterior was immaculate. Everything works correctly. The tank was full. More
Great dealership. Katey was so helpful with my experience. She actually made it fun to buy a car (never said that before!) Love my new Honda Civic. Katey was so helpful with my experience. She actually made it fun to buy a car (never said that before!) Love my new Honda Civic. More
Warranty battery change After my car lost power the dealership did not make sure everything was in working condition and blew out my cruise and other accessories on car After my car lost power the dealership did not make sure everything was in working condition and blew out my cruise and other accessories on car More