All American Ford in Point Pleasant

Would love to recommend All American, but the service on my Transit van has been a disappointment. Several reoccurring issues with drive shaft and keypad on door have claimed to be fixed but never are. Not my Transit van has been a disappointment. Several reoccurring issues with drive shaft and keypad on door have claimed to be fixed but never are. Not sure if it is incompetence or they just don’t care. Either way, I politely brought it to their attention, but never got a response. They are a large operation, so may be a personnel issue. I do get lots of emails offering deals on service though, but will likely go somewhere else. Hope they fix the problem; they are actually very nice and also very conveniently located. More

Great service and Tim the service manager is amazing Matt is also great Fantastic new building amazing Matt is also great Fantastic new building More

My ordered 2022 Escape Hybrid came in EXACTLY as I spec'ed it out & is a joy to drive! Thanks to Marc Cohen, Mark Powell, Miguel Aleman & Tom Alicia for a most pleasant experience - the car came in w spec'ed it out & is a joy to drive! Thanks to Marc Cohen, Mark Powell, Miguel Aleman & Tom Alicia for a most pleasant experience - the car came in within the anticipated window, was prepped, cleaned & fueled up for my delivery this past Saturday. These guys are true pros in every sense of the word (and I should know - I was a sales consultant for 40 years!) More

Salesman was good. But getting the things I wanted for my car was and still not completed the detailing was a mess. The General Manager called me than processed to But getting the things I wanted for my car was and still not completed the detailing was a mess. The General Manager called me than processed to hang up on me. Also the sales manager called me and offered me money to change my review. So that tells me that they BUY good reviews. 2 months later my NEW car has not been addressed. So to me All American Ford are liars cheats and thief’s More

Professional, streamlined process, Car-fax and critical vehicle information provided…would recommend and buy again!!! vehicle information provided…would recommend and buy again!!! More

I received immediate assistance when I entered the Service Center along with a warm welcome. Assistants were professionally dressed, courteous and friendly. I had a short wait for the oil change, tire Service Center along with a warm welcome. Assistants were professionally dressed, courteous and friendly. I had a short wait for the oil change, tire rotation and check-up of my vehicle. As I was waiting in the very clean and comfortable waiting room I remembered I forgot to tell the assistant to check my washer fluid. He happened to come into the waiting room and asked him if it was too late for the mechanic to check it. He assured me that it was part of my service. I would highly recommend All American Ford to everyone before they go anywhere else. More

Have been dealing with this dealership for many years and it has always been a pleasant experience. This past Tuesday was no different. Everyone is pleasant and knowledgeable. Ryan went over and above to mak it has always been a pleasant experience. This past Tuesday was no different. Everyone is pleasant and knowledgeable. Ryan went over and above to make this visit go smoothly. More

Great found the problem with the tire and took care of it thanks service someone thanks service someone More

They were very attentive and made the entire process so easy. Signed the paperwork in a Monday evening and the Bronco Sport was delivered to my fore the next day. Talk about service!!! easy. Signed the paperwork in a Monday evening and the Bronco Sport was delivered to my fore the next day. Talk about service!!! More

Very friendly and professional group, went out of there way to make sure every part of sale was as promised way to make sure every part of sale was as promised More