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All American Ford in Point Pleasant

Point Pleasant, NJ

4.6
390 Reviews

3306 Bridge Ave.

Point Pleasant, NJ

08742

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390 Reviews of All American Ford in Point Pleasant

January 03, 2023

Andrew was most courteous and "customer friendly". He went out of his way to keep me informed as to the status of my vehicle's completion (brought my vehicle in for service) More

by rsfarber14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 04, 2023 -

All American Ford in Point Pleasant responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Andrew and the All American Ford in Point Pleasant team. Drive safely and we hope to see you back again down the road!

December 28, 2022

Andrew was courtesy and informed. The shuttle driver was also thoughtful and considerate. Good experience. More

by bj
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 29, 2022 -

All American Ford in Point Pleasant responded

Thank you for sharing your appreciation. We're so glad to see Andrew and the rest of the All American Ford in Point Pleasant team offered courteous professionalism!

December 15, 2022

This is an amazing dealership I had. a very good experience here great company honest and helpful Leo was very helpful and everyone else also they worked like a team to provide me with wh More

by Kristjansson3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Boyle, Joey Delorenzo, Franklin DiGiacomo, Ahmed Elmaghrbi, Ryan Loving, Dave Murray, Tim Orland, Scott Schaefer, James Valentino, Corey White
Dec 15, 2022 -

All American Ford in Point Pleasant responded

Thank you for the great review! We are so glad to hear that Leo delivered such a successful purchase experience. Drive safely, and we hope to see you back again at All American Ford in Point Pleasant!

November 30, 2022

Worst service center ever I would never recommend getting your car worked on here which means that if you buy a car here you can't get it fixed because they don't know what they're doing More

by Christophkatz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Loving, Dave Marino
Dec 04, 2022 -

All American Ford in Point Pleasant responded

I am so sorry to hear that we did not earn your 5 stars. We certainly expect more for our valued guests, and I'd greatly appreciate the opportunity to speak with you directly so that I may learn more about what happened and see if I can help improve your experience. At your earliest convenience, please consider giving me a call. Thank you, Tim Orland - Service Manager - 732-892-8777

November 16, 2022

Price of vehicle online not the price of the vehicle at dealership. Tried charging for things in a used car that the original owner was already charged. Played games and said vehicle was sold but noticed More

by Dissapointed
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Franklin DiGiacomo
Dec 04, 2022 -

All American Ford in Point Pleasant responded

I am so sorry to hear that the price was higher than expected. It is never our intention to misinform our guests, so I am sorry that the final price of the vehicle was not more clearly outlined from the get-go. I will look into this further so we can address any discrepancies or mistakes in our online advertising. If there is anything else you would like to share, please don't hesitate to get in touch. Thank you, Mark Powell - General Sales Manager - 732-892-4071

November 15, 2022

3 years ago i was in need of buying out a lease on an old explorer sport. I was desperate and in need, and they manipulated me into an awul deal. Fastforward 3 years later, i am stuck paying $600 a month, More

by DDDTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
Nov 15, 2022 -

DDDTA responded

First time ever doing this- I have searched all over for someone to help and continually told that I was given worst deal they have ever seen

Dec 04, 2022 -

All American Ford in Point Pleasant responded

I am sincerely sorry to hear that you are unhappy with your vehicle, as this is never the experience our team wants for our customers. While I understand this purchase was made a while ago, I see that currently, you are looking for a replacement, and this has been a frustrating process. I would be happy to speak with you directly and see if there is anything I can do to help. Thank you, Mark Powell - General Sales Manager - 732-892-4071

November 01, 2022

Ahmed was superb with handling my deal! Great place. Great people. Looking to do more business with All American Ford. - Pat Pontoriero More

by antoniog6924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elmaghrbi
Nov 01, 2022 -

All American Ford in Point Pleasant responded

Pat, thank you for the great review! We are so glad to hear that you had a successful experience working with Ahmed and the All American Ford in Point Pleasant team. Drive safely, and we hope to see you back again down the road!

October 12, 2022

The experience from the time I called to set up the appointment until I picked up the car was great. Work was done, vehicle returned clean. Couldn’t ask for a better experience. More

by trussell1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Loving
Oct 12, 2022 -

All American Ford in Point Pleasant responded

It's an honor to receive such a perfect review. Thank you for supporting All American Ford in Point Pleasant!

October 09, 2022

Got an appointment right away and within only a few days away. Staff was courteous and helpful. More

by Milko265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Loving
Oct 10, 2022 -

All American Ford in Point Pleasant responded

We are happy that we could accommodate you with a prompt appointment and friendly service! Thank you for your feedback and, if there is anything we can do to earn your five-stars moving forward, please feel free to reach out. Thank you, Tim Orland - Service Manager - 732-892-8777

September 23, 2022

Awesome service at this location. I will always take my vehicle here. The staff are wonderful!!!! More

by Lmandy2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Joey Delorenzo, Ryan Loving
Sep 23, 2022 -

All American Ford in Point Pleasant responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the All American Ford in Point Pleasant team. Drive safely, and we hope to see you back again down the road!

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