All American Ford in Paramus
Paramus, NJ
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769 Reviews of All American Ford in Paramus
My experience with Boris and Edward at the All American Ford & Lincoln dealership was a pleasurable one. Ed knew the ins and outs of the vehicle and all the technology in it. Boris kept things simple for Ford & Lincoln dealership was a pleasurable one. Ed knew the ins and outs of the vehicle and all the technology in it. Boris kept things simple for us and had us out of the dealership with out new truck as quick as he could. More
This dealership was professional, courteous, and helpful. This was also the case even days after the sale. We did not have working phones on the day of the sale so we came back and Thomas Ferraro spent a This was also the case even days after the sale. We did not have working phones on the day of the sale so we came back and Thomas Ferraro spent a great deal of time with us to review the equipment. More
I have been shopping for a new car for a very long time. I went to other Ford dealerships in the area and had a negative experience at one of them. From the moment i walked into AAFord, I felt comfortable I went to other Ford dealerships in the area and had a negative experience at one of them. From the moment i walked into AAFord, I felt comfortable and NOT pressured at all. More
this is what I wrote to FORD USA: I am an Italian this is what I wrote to FORD USA: I am an Italian attorney moving to the US. I always like to have a sport car and a suv, and if it's possible I l this is what I wrote to FORD USA: I am an Italian attorney moving to the US. I always like to have a sport car and a suv, and if it's possible I like to own same brand car, last time were both Porsche. I saw the Raptor on the internet, I loved the look, and as in Italy we don't have those kind of car I dreamed to buy a Raptor and a Shelby. I went to your dealer in Paramus NJ. As I arrive I saw two shelby in the parking lot, I took a look at the cars, and went inside, it was cold outside. I start talking with a salesman. Very polite, but not so informed about thecars I want to buy. He took me TWO times outside to only looks at the Shelby, and to read the spec's sticker on the window. I AM STILL WODERING WHAT FOR. After this "cold tour" he started informing me that the cars I want to buy are very particolar cars, high demanding cars, and in my mind I started to think that I was in the wrong place. Then he went back to the main desk, and he did this every 5 min. He continued is narration telling me that a NY GIANTS player bought a Raptor some days ago and he paid 1000 dollars over sticker price. I don'tunderstand why, but if he was ok with it. Till this moment I never heard something about how good the cars handle, how cool they are, and I didn't see the Raptor. I was very tired of all this stupidity, and I was about to leaving, then a younger guy come from the main desk come repeating the same stories, like I had to be impressed from that stories, like I was a baby and a stupid one.To close my narration. I told them I was very unconfortable in there, and I was going back to Porsche. I hope that dealer don't represent your standar sellermen, because if it is you will have a lot of trouble selling cars that would compete with mayor brands. Thanks for your patience, but I have to tell You all this story because it insulted me and made me change my mind. More
Overall great experience. That's what you can expect with dealing with this dealership. Service is second to none. The prices are right, the service is performed by Ford technicians so you know its done righ dealing with this dealership. Service is second to none. The prices are right, the service is performed by Ford technicians so you know its done right the first time. The greatest strenght of this dealership is the customer service. You feel like you are dealing with a friend, that's how personal they are. I don't know why anyone would go anywhere else. Awesome More
My wife and I have leased or owned Lincolns for years that we always got at another dealership. We went to All_American with our only intention to view colors due to lack of MKX models at our usual deal that we always got at another dealership. We went to All_American with our only intention to view colors due to lack of MKX models at our usual dealer. Mr.Jonanthan Luz,a true professional, made it impossible for us not to leave without a car. No hassles! All straight talk We were thrilled with ease of the whole sales experience. The rookie salesman Bill was a nice and sincere guy but Mr. Luz saved the day as he sized up our needs immediately and was aware of all applicable incentives we had heard of from Ford or ads. Bravo All_American and J. Luz! More
The sales people were very kind and helpful. I am pleased with my purchase. It was fast, simple, and easy. I would recomend Tom and the Ford Group. Evelyn Pagano pleased with my purchase. It was fast, simple, and easy. I would recomend Tom and the Ford Group. Evelyn Pagano More
This is my second Ford lease from All American Ford Lincoln in Paramus and proud to say, I am a satisfied return customer. For a highway dealership, there is definitely a main street feel about the pla Lincoln in Paramus and proud to say, I am a satisfied return customer. For a highway dealership, there is definitely a main street feel about the place, truly no hassles. It took several months to get to the point of sale and I was in regular contact with Chris who kept me informed of the best deals until I was ready to act, he certainly worked with me during the decison process. Peter on the sales team was very amiable and a pleasure to work with during the negotiations and in no way, did I feel pressured to make a decision. Nelson from a management perspective who remebered me from the first sale was instrumental in the final price that we arrived at and I feel I got a good value on a nicely equipped 2012 Edge. My vehicle has My Ford Touch and Michael was very helpful in signing me up with SYNC and giving me an in-car tutorial. All in all, it was a good experience and I reccomend All American Ford Lincoln for your next vehicle. Paul B. More
I stopped into this dealer on my way home from work. I previously did some researching on the internet and was contacted immdiately by Jersey City Ford. Unfortunately Jersey city Ford harrassed me to the previously did some researching on the internet and was contacted immdiately by Jersey City Ford. Unfortunately Jersey city Ford harrassed me to the point that it changed my mind on buying a FORD totally... They contacted me 4 times a day by email, phone and work for OVER a month. After several attempts to get them to stop I finally had to tell them I will report them for harrasment. When I met "JJ" I told him of my experience and he promised he would not call me, email me or harass me. He kept his word so I decided to give FORD another look. I contacted JJ several times about what I'm looking for and he worked with me. JJ went on vacation but I waited for him to come back because I now decided I WILL NOT WORK WITH ANYONE ELSE. I bought my new 2012 Ford Tauras from JJ and now I have my friends contacting him. He kept his word, he didn't harass me so I am a life customer.... More
Over the past fifty years I have purchased and leased numerous vehicles, inclusive of several Lincolns. These transactions involved many different dealers. None of them have approached the level of co numerous vehicles, inclusive of several Lincolns. These transactions involved many different dealers. None of them have approached the level of courtesy and professionalism I experencied in my recent visit to All American Ford. Salesman, John Petrillo, was especially friendly and helpful.Mr Domnick Minervini, the manager, was also most pleasant and seemed very much aware of everything taking place around him. Very truly yours Donald R. Conway More