All American Ford in Paramus

They tried to jack my for $10k above MSRP for a Ford Mach-E GT. Despite Ford telling them no to. This is all you need to know about this dealership. Shop elsewhere. Mach-E GT. Despite Ford telling them no to. This is all you need to know about this dealership. Shop elsewhere. More

Shocker of a place. For the first time in years car dealerships have some type of leverage and boy this dealership really didn’t want my business. I went in to inquire about the new mustang Mach e. It dealerships have some type of leverage and boy this dealership really didn’t want my business. I went in to inquire about the new mustang Mach e. It took 10 min for someone to come and help whilst the place was empty. I first asked about what the differences would be between the. 2021 and 2022 model - answer I got from the person: I have no idea. Then I was told they didn’t have an AWD just RWD which I was looking for. I asked to test drive the RWD which was outside but they told me no sorry no reason given. They then told me if you want we have an AWD being delivered in the next few weeks do you want to buy it? I just smiled and left. Will go to another ford dealership next week but if it’s the same type of service I will happily go for another brand. This experience was just crazy. More

Curtis V. made our process so easy! He went above and beyond to track down the perfect car for us. We love our new explorer! This is the third car we bought with Curtis and will definitely go back again beyond to track down the perfect car for us. We love our new explorer! This is the third car we bought with Curtis and will definitely go back again. More

WOULD GIVE THIS NO STARS BUT WOULD NOT LET ME!!Horrible WOULD GIVE THIS NO STARS BUT WOULD NOT LET ME!!Horrible experience!!! Having issue with sensors which is under warranty. Refusing to fix it blaming m WOULD GIVE THIS NO STARS BUT WOULD NOT LET ME!!Horrible experience!!! Having issue with sensors which is under warranty. Refusing to fix it blaming mechanic who put tires on. Telling me 3 are broke which I only went in for 1 . Had it re-checked and no sensors are broken!.. no one seems to want to help!!! Very frustrating ! Will never lease or buy a Ford again.. especially from this place!!!!! Now o know how people get taken advantage of! More

Excellent-Honest I have a Toyota Corolla and I have been servicing my car at the Ford dealership in Paramus, for years. The staff is friendly and the service is great I have a Toyota Corolla and I have been servicing my car at the Ford dealership in Paramus, for years. The staff is friendly and the service is great. The are professional and honest, The prices for service is reasonable and done correctly. I highly recommend this dealership. More

Absolute rudeness and condescending Extreme rudeness from dealer and manager. Returned leased car in pristine condition. When I called to complain about rudeness I was told the car was Extreme rudeness from dealer and manager. Returned leased car in pristine condition. When I called to complain about rudeness I was told the car was damaged More

I have been a customer there for 12 years, I got ripped off by the finance manager, we were promised we would "be taken care" at the end of the lease. Well it was all lies!!! They did absolutely nothing t off by the finance manager, we were promised we would "be taken care" at the end of the lease. Well it was all lies!!! They did absolutely nothing to rectify what the finance manager did. We asked to speak to the owner, he wouldn't come over and talk to us. Very, very, unprofessional, he only cares about "his" wallet!! I wouldn't go back there if they gave me a free car. Whenever there is a recall they never have the parts. And they just keep you sitting around there for hours. If there was a zero rating that's what they would get. They are all nicey nice as long as you are leasing or buying, but when you have a problem they literally run away. More

Outstanding Service The All American sales team is amazing in every way. I have leased cars for over 15 years and All American blows every dealership out of the water. Th The All American sales team is amazing in every way. I have leased cars for over 15 years and All American blows every dealership out of the water. They all are respectful and don’t play any pricing games, they get you to your price right away. Walking into a dealership and seeing the owner John Selman working at the sales desk and running numbers for your lease is something you do not get at any other dealership. Bravo to John and his workers, you all do a fantastic job and I will keep coming back! More

Awesome place I purchased an F150 from all American and it was a great experience, the manager TJ really helped me out and worked hard to get me approved, really co I purchased an F150 from all American and it was a great experience, the manager TJ really helped me out and worked hard to get me approved, really cool dude. There were no games everything was smooth and straight to the point. At all American they create a fun, yet professional atmosphere that makes you feel at home. My salesman was Brandon Rodriguez and he was super helpful and made everything so easy. I couldn’t say enough good things about his service. I did although work with another salesman at first, nick who was extremely unprofessional. He had an attitude he was impatient and just seemed like he didn’t want to be there. As someone coming into the store as a serious buyer, I feel he could’ve acted differently. So glad I got switched to Brandon or I may not have purchased a vehicle from there. Other than that it was a great experience! Thank you Brandon, TJ, and All American ford. More

No pressure and accepts no for a answer Went in to the dealership to purchase a 2014 Escape Titanium 4wd. Did some research online and came up with a vehicle I was interested in. When I came Went in to the dealership to purchase a 2014 Escape Titanium 4wd. Did some research online and came up with a vehicle I was interested in. When I came into the dealer I was greeted by the receptionist who was very friendly. While waiting for the sales person I spoke to on the phone to come over to the desk, the receptionist kept me engaged with small talk so we did not stand around on silence. When the sales person Jennifer came over to the desk she informed that she would be getting me a sales manager as she handles the internet portion of the dealer. She brings back the sales manager I tell him what car I'm interested in and we go out to find it. Unfortunately we walk passed it and ended up walking the lot before finally figuring out that it wasn't sound its horn due to a dead battery. He went and retrieved a jumper box and the car started right up. At this point he excused himself to return the jumper box and return with Tadjh Duroseau his sales consultant. I received a warm and friendly greeting Tadjh and was offered a test drive. When we went on the test drive we engaged in friendly banter and very little about the car which I requested as I wanted to focus on just driving it hearing and feeling it mechanical operation. Unfortunately we were not able to come to a agreement on the vehicle as it needed many items fixed prior to sale and was a little more worn than the pictures on the website represented I guess things happens when a car sits on the lot for 6 months. I will keep All American Ford in my list of dealers I look at. In summary I didn't purchase the vehicle because of work needed. The dealer was friendly and willing to make the necessary repairs prior to my purchase but it wasn't enough to make me think that was the car for me. More