All American Ford in Paramus
Paramus, NJ
Filter Reviews by Keyword
By Type
767 Reviews of All American Ford in Paramus
Hey folks this is a long time customer Let me tell you how service sucked at this place, i have tried and tried to be patient and nice but they are a rip off. Do not buy any service plan f Let me tell you how service sucked at this place, i have tried and tried to be patient and nice but they are a rip off. Do not buy any service plan from them, they take your money and when you need to use the service plan they make you wait there forever....lying to you that your next. Wasted my whole afternoon there and I had to go back to work. Treatment was so bad. And Im more pisted bc I have made the appt since last week. And confirmed the day before. I dont like the girls they put in front either. They have no brains or any common courtesy to speak nice. Learn your manners..... Hate this place. I wish I never bought a car from here. Dont make the same mistake I did guys.... Buyers Beware!!!!!!!!!! More
Comfortable and Satisfied I had one of the most comfortable and satisfying experiences with my salesman,Tom Stass.He was very educated and informative with all parts of our neg I had one of the most comfortable and satisfying experiences with my salesman,Tom Stass.He was very educated and informative with all parts of our negotiation. I never felt as though I was being taken for a ride,so to speak. I will be back when my lease expires to work with Tom again I would like to thank him for his professionalism and time that he gave to myself and my family.I wish all salesmen could be like him. I'd like to thank everyone at All American Ford for their help,especially Tom Stass. Happy Holidays Jim Rawdon More
Excellent experience! My car leasing experience with All American Ford in Paramus was excellent. Boris was knowledgeable, professional, honest, and friendly. The price th My car leasing experience with All American Ford in Paramus was excellent. Boris was knowledgeable, professional, honest, and friendly. The price they gave me was fair and within my budget. More
Phenomenal experience! My experience with All American Ford was phenomenal. I had a trade in situation that JJ Petrillo really did everything in his power to make sure that My experience with All American Ford was phenomenal. I had a trade in situation that JJ Petrillo really did everything in his power to make sure that I was satisfied with the appraisal value and with my new vehicle. JJ handled every concern I had, I had "zero" stress, and JJ and Stevie the Sales Manager made the entire transaction seamless. I cant say enough about the service and care that JJ, Stevie the Sales Manger and Jim Flattery, Business Manger provided. The support, the caring and empathy was just second to none! So my last comment is "Wow" - that's how I rate this experience. I would recommend JJ to anyone along with his peers that I just mentioned. More
Mike and the team was fantastic!! From the minute we walked in Mike was helpful in showing me the different car options and pricing options I asked about. Mike did not pressure us into From the minute we walked in Mike was helpful in showing me the different car options and pricing options I asked about. Mike did not pressure us into anything and was very knowledgable of all available options and financial situations. Made as quick as possible, was funny and enthusiastic about the purchase, and ultimately helped me in deciding which was the best decision for me. Dominick also was unbelievably helpful in the process and determining what best fit my needs! Thank you for my car!! More
Excellent Experience Already bought two cars from salesman Deamus Blake. He is very honest and doesn't pressure you at all. Excellent customer service and very courteous. Already bought two cars from salesman Deamus Blake. He is very honest and doesn't pressure you at all. Excellent customer service and very courteous. More
Amazing Customer Service I recently purchased a used car for my son. Steve Van, our salesman, was amazing! He worked with us to find a car that would meet our needs. We origin I recently purchased a used car for my son. Steve Van, our salesman, was amazing! He worked with us to find a car that would meet our needs. We originally put down money on a car that we thought our son would like. It did not have blue tooth and he knew it was a concern. Without us asking Steve found out what needed to be done to install it and how much it would cost. My son then found another car located at a different Ford dealership. Steve had no problem letting the first car go and moving quickly to help us put a deposit on the second car and making arrangements to have the car brought to Paramus, the very same day, so that we could look at it. Steve never pressured us and did his best to make sure we were extremely satisfied. I would highly recommend this dealership. Steve V. enlisted the help of his manager, Steve, who was extremely professional and they worked with us on the price. In the end we are very satisfied customers with a very happy son. They are a exceptional dealership who believe their clients are important. Just ask for Steve Van. More
Great experience I had the pleasure of dealing with Deamus Blake. Negotiations were quick and easy and he was a perfect sales person to walk you through the process. I had the pleasure of dealing with Deamus Blake. Negotiations were quick and easy and he was a perfect sales person to walk you through the process. I recommend the dealership and his services without hesitation. Thanks again! More
Excellent dealership My experience with All American Ford of Paramus was very good overall. J.J. Petrillo worked with me to find the vehicle that I wanted in a friendly an My experience with All American Ford of Paramus was very good overall. J.J. Petrillo worked with me to find the vehicle that I wanted in a friendly and easy going fashion. Car salespeople can often have the reputation for being pushy and dishonest. J.J. was the opposite; he took the time to work with me on the specific vehicle and options that I felt were important and helped me to weigh the benefits/drawbacks of buying vs leasing. His manner was straightforward and non-pressured, even encouraging me to check with other dealerships if I wanted to be sure that the deal that he was offering was a good one. As part of the deal, J.J. gave me a fair price for my trade and took the time to explain how the process would work in terms of changing vehicle ownership, paying off my remaining car loan and how these issues would factor into the overall deal. I'm now enjoying my new vehicle and looking forward to becoming a repeat customer in the future. More
No complaints I am glad I got to deal with Deamus Blake. He was very pleasant, knowledgeable and happy to answer any questions I had. He phoned several times after I am glad I got to deal with Deamus Blake. He was very pleasant, knowledgeable and happy to answer any questions I had. He phoned several times after my purchase to make sure everything was going well. Everyone I dealt with at All American Ford was friendly and polite. More