All American Ford in Paramus
Paramus, NJ
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767 Reviews of All American Ford in Paramus
Very Pleased with Our New Edge JJ was great to work with. He listened, understood what we were looking for and helped us make it happen. JJ worked very hard to make sure that we JJ was great to work with. He listened, understood what we were looking for and helped us make it happen. JJ worked very hard to make sure that we got exactly what we asked for, and even a little more. He worked with us on the pricing and we left the same day with our new Edge. We can't say enough good things about how JJ handled our new car shopping. He made the experience a great experience. He went above and beyond our expectations. We have purchased quite a few Fords in our life and this was the best experience that we have had. JJ was the best. More
Intentionally screwed by this dealer My wife and I traveled to Paramus New Jersey from Southbury Connecticut on Saturday to look at an H2 that they had offered for sale. We were on the fe My wife and I traveled to Paramus New Jersey from Southbury Connecticut on Saturday to look at an H2 that they had offered for sale. We were on the fence with it as it had been in a accident that caused damage to the undercarriage and frame. We were told it was too old and would have to try to find financing on our own. The salesman Steve P talked us into leaving a deposit and told us if we changed our minds that they could refund it over the phone. After talking with our bank and credit union they said the same thing. It was too old. So I went down the following Tuesday to see the vehicle one more time and ask for my deposit back. i asked for he deposit back and was told the person needed to return the deposit wasn't available and that hey would return it over the phone. So I got a text message from the salesman the following day saying he needed a picture of he card and the CVC number off the back for the refund. Hesitantly I have him he info. About ten minutes later I got another text stating that the refund needed to be done in person. As you can see they are playing games with my wife and I and with our money. I would not buy from this dealership. And if we don't have our money back by he end of the day today I will be contacting my attorney and I will make sure the news gives them all the free publicity they can handle. I have contacted my bank to reverse the charge and told that all American ford denied the refund even though they know that they are supposed to return it. I will also be contacting the state attorney generals office to file a complaint, motor vehicles to make a complaint against their dealer license and the Better Bussiness Bureau. More
Superior Service JJ and Arthur were outstanding to deal with!!! Friendly, easy to work with. A real pleasure. I would highly recommend doing business with those two! JJ and Arthur were outstanding to deal with!!! Friendly, easy to work with. A real pleasure. I would highly recommend doing business with those two! More
A superior dealership I've dealt with J.J. Fir the seventh time and he is excellent to deal with. Always gets me what I want and a great deal. There is no one like J.J. And I've dealt with J.J. Fir the seventh time and he is excellent to deal with. Always gets me what I want and a great deal. There is no one like J.J. And an excellent person, he's the man. Stephen P. Conte, Jr More
Great experience Sales person JJ was extremely helpful, knowledgeable, friendly and very easy to work with. He was very welcoming. Gabe Cabrera made my finance vis Sales person JJ was extremely helpful, knowledgeable, friendly and very easy to work with. He was very welcoming. Gabe Cabrera made my finance visit so easy, very friendly. He finalized all the paperwork in no time. I'll recommend my friends to go and visit Paramus All American Ford for their car needs and ask for JJ Petrillo More
Royalty Treatment at All American Ford from the moment I walked into the door I was greeted by this warm and welcoming salesperson, JJ Petrillo who won me over with his honesty, hard work t from the moment I walked into the door I was greeted by this warm and welcoming salesperson, JJ Petrillo who won me over with his honesty, hard work to find me the perfect car, and royalty treatment that I have never before experienced in a car salesperson and a fabulous dealership. Arthur Lieberman, the manager, was warm and welcoming as well and helped JJ perfect my ideal vehicle. JJ asked me what I wanted to spend monthly and between he and Arthur they searched all over for a car with all my specifications that I wanted at the price that I could afford to pay. They made me feel so comfortable during this whole process and then sent me to Gabe Cabrera to take care of the financial end. He was very knowledgable and whisked us through his end of the process with ease and attentiveness. When we picked up the car, JJ was quite detailed on all the information about the workings of the car and walked us through every inch of the workings perfectly. My cell phone didn't work so well with the car in the beginning so JJ called Mike Lemley to help fix the problem and he was so terrific as well. He knew how to fix my phone to program it for the car. Hats off to JJ Petrillo, who became like a member of our family, Arthur Lieberman, who helped us greatly with his searching for my ideal car, Gabe Cabrera who made our finance visit so easy, and last but not least Mike Lemley for assisting in programming my phone to make it compatible. I would recommend not only this great dealership but all the above men for the understanding and assistance to get me exactly what I wanted. Kudos to all such a great team of men. More
Great Experience JJ the salesman and Sales Manager Joe Green were outstanding to work with. Honest, up front, no games. Gave me great value for my trade and unbelievab JJ the salesman and Sales Manager Joe Green were outstanding to work with. Honest, up front, no games. Gave me great value for my trade and unbelievable lease deal. Great experience. More
DO NOT BOTHER WASTING YOUR TIME So I went to look at compact SUV's and Elliott Barinberg greeted me. We talked and again, he did not have anything I was looking for. I gave him the d So I went to look at compact SUV's and Elliott Barinberg greeted me. We talked and again, he did not have anything I was looking for. I gave him the details of the car I wanted, my pedigree info., and my number to call me when he had something. Not for nothing, but he just started working there 3 months ago and is young, like 20 years old young. Nice guy, but NO experience. I do not want someone who knows less than I do, and I educate myself on cars through online research. I left happy I didn't find anything there. More
Easiest car buying experience ever No pressure car buying. JJ Petrillo was awesome. He asked me what I wanted in terms of payments. He matched exactly what I asked for. I got a great ca No pressure car buying. JJ Petrillo was awesome. He asked me what I wanted in terms of payments. He matched exactly what I asked for. I got a great car at a fair deal what more could you ask for in a car buying situation. Thanks JJ for the hassle free experience ,and for picking me up on your day off and bringing me to AllAmerican Ford to pick up my Fusion. More
Quick and Easy! I was looking to trade in my 2006 Audi for a certified pre-owned car, it was time for an upgrade. I had looked at several other car companies and had I was looking to trade in my 2006 Audi for a certified pre-owned car, it was time for an upgrade. I had looked at several other car companies and had inquired about them but no one was as responsive as All American was, it sometimes took days to hear back, but Jasmine (the internet sales manager) was quick to reply to my questions about the cars in stock I was interested in. After doing my research I wanted to look at a Ford Fusion because of the great gas mileage and the over all look and they had a couple on the lot. I worked with Steve who was great, he wasn't pushy (as some sales reps are) with trying to "close the deal", he was helpful and wanted to work with me to get a deal done. He showed me the two cars I was interested in, one was fully loaded(leather, Nav etc) and the other was also great and had all the features I was looking for. I wasn't looking for all the bells and whistles (is it nice to have, yes, but I didn't need it), he didn't push the more expensive car at all, he was there to work with me, he was calm as we discussed the numbers and ultimately got me to the number I wanted on my trade and also the monthly payment for the car I ultimately purchased. He was very friendly and we discussed cars in general during the wait time before I went up to finance. It was quick and pain less without a lot of back and fourths, see Steve next time you stop by. More