All American Ford in Paramus
Paramus, NJ
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767 Reviews of All American Ford in Paramus
Good Service Everyone was very kind and respectful. JJ Petrillo put my priorities first and made sure I was happy, which made me feel super comfortable. I would de Everyone was very kind and respectful. JJ Petrillo put my priorities first and made sure I was happy, which made me feel super comfortable. I would definitely revisit. More
Always an easy and hassle free experience I have been going to this dealership and service center for a few years now and whenever I need anything service related with any of my vehicles I alw I have been going to this dealership and service center for a few years now and whenever I need anything service related with any of my vehicles I always see Jeanette. She always provides excellent customer service and makes sure everything gets done in a timely manner while maintaining complete courtesy and professionalism throughout the entire experience. Also she always lets me know exactly what is going on with my vehicle and never leaves me in the dark. She is very honest, strait forward, and great at what she does. If you have a ford that needs servicing or maintenance I definitely recommend seeing Jeanette at All American Ford of Paramus! More
Amazing Service, Friendly Staff and No xx The staff was amazing and helped with me with speed and accuracy. The experience itself was easy and didn't waste anytime. Above all, my advisor Dan w The staff was amazing and helped with me with speed and accuracy. The experience itself was easy and didn't waste anytime. Above all, my advisor Dan was superb and knowledgable with all my questions. The best part was that no games, no xx. More
Helping out a Customer in Need I was driving home when I had a flat tire from a nail on the road. After changing the tire with the spare I realized I had along ride ahead to take my I was driving home when I had a flat tire from a nail on the road. After changing the tire with the spare I realized I had along ride ahead to take my daughter to a basketball game. It was already 3:15 and we needed to be on the road before 5. I called All American & spoke with Lauren Livaccari service adviser. Lauren had me come in and when I told her my situation she had a service tech get right on it. The tire was repaired and put back on. I was out of there and back on the road in 40 min tops. We made the game in plenty of time with no anxiety of riding on the highway with the spare. Lauren was great in understanding the importance of where I was at time wise and making sure one way or another I was able to get on my way with the proper tire on the car. As well she was a pleasure to talk and deal with. More
Comically Bad Service Department I have brought my 2013 Ford Car in for service several times at this dealership ( I purchased my car here). They manage to somehow mess up every serv I have brought my 2013 Ford Car in for service several times at this dealership ( I purchased my car here). They manage to somehow mess up every service call I've brought my car in for, to the point where my car isn't functional when I leave. Stay away. Go to Schultz Ford if you need a local dealer. Also, had one of their service guys mention how bad their service department is, and HE recommended I go to Schultz for better Service. More
Fantastic experience Having leased many vehicles I have never experienced such a helpful and knowledgeable dealership....from beginning to end the service was great, thank Having leased many vehicles I have never experienced such a helpful and knowledgeable dealership....from beginning to end the service was great, thank you JJ and Dominick ...Buying a car is usually so stressful but Not at All American Ford...JJ made me feel right at home. I highly recommend All American Ford in Paramus! I would never go anywhere else. Thank You! Richard Shaw More
JJ at All American Ford is our "go to guy" I've purchased 4 cars from JJ over the years. He has been honest and beyond helpful in every transaction. I most highly recommend you ask for JJ . I've purchased 4 cars from JJ over the years. He has been honest and beyond helpful in every transaction. I most highly recommend you ask for JJ . He will not let you down More
never a problem I just leased my 4th car with All American Paramus. I have never had an issue with any of their sales people, staff etc. I highly recommend them to al I just leased my 4th car with All American Paramus. I have never had an issue with any of their sales people, staff etc. I highly recommend them to all my friends and family. A very big thank you to Curtis for helping me choose a vehicle and getting me the price I could afford. He was a pleasure to work with. Jennifer More
Easy and Fast The service was great and I Felt welcomed. Got the answers and prices I wanted. Great to work with someone who had great family values and gave me the The service was great and I Felt welcomed. Got the answers and prices I wanted. Great to work with someone who had great family values and gave me the price i wanted. Thanks JOHN "JJ" PETRILLO! More
Dealership is great. We had a bad experience with Ford finance when we turned in our last lease. They said there was damage and banged us for $750 and were very uncoopera We had a bad experience with Ford finance when we turned in our last lease. They said there was damage and banged us for $750 and were very uncooperative when we tried to appeal. Needless to say we were apprehensive about leasing another Ford. After visiting All American in Paramus, we had a great experience and leased with them. Sales, management and financial were all friendly and efficient. More