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All American Ford in Old Bridge

Old Bridge, NJ

4.8
1,474 Reviews

3698 U.S. 9

Old Bridge, NJ

08857

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1,474 Reviews of All American Ford in Old Bridge

August 15, 2023

Devon was professional and communitive throughout the entire process. If it wasn't for him, I wouldn't use all American. I have a dealer right around the corner from my house but Devon really makes the d More

by Tman147164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Rucker
Aug 16, 2023 -

All American Ford in Old Bridge responded

We're so glad to know that Devon's professionalism and communication have earned All American Ford in Old Bridge your loyalty! Thank you for making the trip to work with us. It's an honor to receive this praise!

August 12, 2023

Had to keep coming back within the same year to have the same issue repaired. Got into an argument with the service advisor and there now there are all sorts of problems and lights on in my car after I left More

by kashaf_321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Sep 12, 2023 -

All American Ford in Old Bridge responded

We strive for excellence in our service and it's clear we've missed the mark here. I understand how frustrating this must be, especially with repeated issues with your vehicle. I would also like to apologize that you had such a rude encounter with a member of our team, and I would appreciate the chance to make this right. Would you please call me so that I can see if there is any way we can assist you moving forward? Thank you, Nick Savino - Fixed Ops Director - (732) 242-0410

August 11, 2023

Understanding my problem that this was my only vehicle and did everything possible to complete the somewhat difficult task of my repairs. I was informed at every step of the repairs. This also included co More

by FDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Young
Aug 14, 2023 -

All American Ford in Old Bridge responded

We're glad to know that our team at All American Ford in Old Bridge was able to keep you informed and provide helpful solutions during your repair process. We appreciate the feedback, and we'll continue striving for this level of service!

August 08, 2023

Great experience with Kris, Genaro and George. Great group of people who try to make your experience of buying a new car enjoyable. I will be back here for my next car. You have a loyal customer f More

by Juan Saborido
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Villafane, Gennaro Paolillo
Aug 09, 2023 -

All American Ford in Old Bridge responded

Juan, we're delighted to know that Kris, Genaro and George made your car buying experience enjoyable at All American Ford in Old Bridge. We appreciate the loyalty and look forward to seeing you for your next purchase!

Aug 11, 2023 -

Juan Saborido responded

Thank you and I'll make sure to let family and friends about my experience with All American Ford in Old Bridge.

August 08, 2023

Jon at service was very helpful and communicated excellent! Thank you…Brooke was also very professional! Both great employees and friendly! More

by rick120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ancona
Aug 09, 2023 -

All American Ford in Old Bridge responded

We're glad to know that Jon and Brooke hit the mark with excellent customer service, Rick! We appreciate the kind words. Safe travels from all of us at All American Ford in Old Bridge!

August 02, 2023

Top notch salesman that did not pressure us to buy. The salesman answered all our questions and was very open and outgoing. More

by in4ser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc LaMonica
Aug 02, 2023 -

All American Ford in Old Bridge responded

We're glad to know you had a top-notch experience with our sales team at All American Ford in Old Bridge. We always aim for transparency and no-pressure interactions, so it's great to see that reflected in your visit!

August 02, 2023

Experienced and knowledgeable service representatives…the technicians are very well trained on all things Ford… Especially for a Ford vehicle, know that most issues were handled previously at All American F More

by LEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Tyler, Brooke Ancona
Aug 03, 2023 -

All American Ford in Old Bridge responded

Len, it's great to know that our team at All American Ford in Old Bridge was able to provide you with the knowledgeable and experienced service you needed. We take pride in our well-trained technicians! Thanks for your review.

August 01, 2023

Excellent service Jamie was wonderful love all American ford been leasing with them for over 20 years More

by bklyngirl106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Pedi, Joseph Pedi
Aug 01, 2023 -

All American Ford in Old Bridge responded

We're so glad to know you've had a great experience with Jamie and our team at All American Ford in Old Bridge. Thanks for your loyalty over the years, and we hope to see you back again down the road!

August 01, 2023

Very Helpful , because if you asked something that you don’t know they explain fast More

by princess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
Aug 01, 2023 -

All American Ford in Old Bridge responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at All American Ford in Old Bridge!

July 30, 2023

Always goes out of there way to help a customer’s needs when buying a vehicle or customer service More

by K1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reardon, Patsy Townsend, Elaine Campbell
Jul 31, 2023 -

All American Ford in Old Bridge responded

Thank you so much for reviewing All American Ford in Old Bridge!

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