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All American Ford in Old Bridge

Old Bridge, NJ

4.8
1,491 Reviews

3698 U.S. 9

Old Bridge, NJ

08857

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1,491 Reviews of All American Ford in Old Bridge

September 06, 2023

They go above and beyond to make sure the do everything possible for the customer.They show you a video while they are working in your car and explain everything to you.They even pick up your vehicle at yo More

by vickyswetsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Young
Sep 07, 2023 -

All American Ford in Old Bridge responded

Vicky, we're delighted to know you found our service at All American Ford in Old Bridge to be convenient, thorough, and informative. We thank you for your generous review and hope to work with you again in the future!

Sep 08, 2023 -

vickyswetsky responded

Thank you for making it a very convenient and positive experience

August 28, 2023

One of the best ford dealers in the area,my sales guy Jamie,and Frankie and his team went above and beyond to make my deal,on my new 2023 f150 happen. If your looking for a new car go to all American for More

by occbones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Thalor, Frank Pedi, Joseph Pedi, Tommy Klingenberg, Gennaro Paolillo
Aug 28, 2023 -

All American Ford in Old Bridge responded

We're delighted to know that our team at All American Ford in Old Bridge exceeded your expectations! It's great to see you had a positive experience with Jamie, Frankie, and the rest of our crew. Enjoy your new 2023 Ford F150, and we hope to see you back again down the road!

August 28, 2023

Allison in service is awesome took care of my truck as soon as they opened love the video and drop off service keep up the good work More

by Jimbishopexchief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
Aug 29, 2023 -

All American Ford in Old Bridge responded

We're glad to know that Allison and our service team at All American Ford in Old Bridge were able to assist you promptly! We appreciate your feedback. Thanks for sharing, we'll keep up the good work!

August 26, 2023

I had an excellent experience with buying my Ford Edge from the Oldbrige dealership. Johansson was knowledgeable very patient and attentive. We took several cars for test drives. He wasn’t overpowering a More

by Patricia Carlson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johassen
Aug 28, 2023 -

All American Ford in Old Bridge responded

Patricia, it's fantastic to know you had a five-star experience with Johansson and Greg at All American Ford in Old Bridge. We appreciate your recommendation and look forward to providing excellent service when you bring your Ford Edge for servicing!

August 23, 2023

Brought my expedition for service multiple times for rough shifting in the transmission. Dealt with Mike Ferrono as my service advisor. DO NOT LET MIKE FERRONO BE YOUR ADVISOR. HE’S DISRESPECTFUL AND A More

by Joe D
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrono (AVOID), Brooke Ancona
Sep 12, 2023 -

All American Ford in Old Bridge responded

Joe, I'm sorry to read about your experience with our service department. It's clear we've missed the mark in terms of communication and addressing your concerns effectively. We take customer feedback seriously and would like an opportunity to make things right for you and fix your shifting issue. Please reach out directly so we can discuss this further at a time that works best for you. Thank you, Nick Savino - Fixed Ops Director - (732) 242-0410

August 21, 2023

Took my car in for 20K mile service. The experience was professional, courteous and efficient. Kudos to Matt, who drove me back to my house after I dropped off my car, and to Allison, my More

by LongJohn17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Schwartz
Aug 22, 2023 -

All American Ford in Old Bridge responded

We're thrilled to hear that Matt, Allison, and Scott provided you with a professional and efficient 20k-mile service experience at All American Ford in Old Bridge! Thanks for your feedback and for sharing your appreciation for the inspection video. Safe travels, and we'll see you next time!

August 17, 2023

I was very pleased with the salesman Dan and manager Joe. Both were professional & helpfully. I would definitely recommend this dealership.. More

by pcsalvato@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Pedi
Aug 18, 2023 -

All American Ford in Old Bridge responded

We're delighted to know that Dan and Joe provided you with a professional and helpful experience at All American Ford in Old Bridge. Thanks for your recommendation, we appreciate it. Enjoy the new ride!

August 15, 2023

Devon was professional and communitive throughout the entire process. If it wasn't for him, I wouldn't use all American. I have a dealer right around the corner from my house but Devon really makes the d More

by Tman147164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Rucker
Aug 16, 2023 -

All American Ford in Old Bridge responded

We're so glad to know that Devon's professionalism and communication have earned All American Ford in Old Bridge your loyalty! Thank you for making the trip to work with us. It's an honor to receive this praise!

August 12, 2023

Had to keep coming back within the same year to have the same issue repaired. Got into an argument with the service advisor and there now there are all sorts of problems and lights on in my car after I left More

by kashaf_321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Sep 12, 2023 -

All American Ford in Old Bridge responded

We strive for excellence in our service and it's clear we've missed the mark here. I understand how frustrating this must be, especially with repeated issues with your vehicle. I would also like to apologize that you had such a rude encounter with a member of our team, and I would appreciate the chance to make this right. Would you please call me so that I can see if there is any way we can assist you moving forward? Thank you, Nick Savino - Fixed Ops Director - (732) 242-0410

August 11, 2023

Understanding my problem that this was my only vehicle and did everything possible to complete the somewhat difficult task of my repairs. I was informed at every step of the repairs. This also included co More

by FDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Young
Aug 14, 2023 -

All American Ford in Old Bridge responded

We're glad to know that our team at All American Ford in Old Bridge was able to keep you informed and provide helpful solutions during your repair process. We appreciate the feedback, and we'll continue striving for this level of service!

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