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All American Ford in Old Bridge
Old Bridge, NJ
1,499 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,499 Reviews of All American Ford in Old Bridge
March 14, 2022
I went into the dealer to buy a CPO Ford Edge, my sales rep Stephen Kaye was excellent. He delivered the vehicle as he promised. He was fairly transparent and straightforward on his pricing and honored his rep Stephen Kaye was excellent. He delivered the vehicle as he promised. He was fairly transparent and straightforward on his pricing and honored his commitment. It was disappointing that I was kept waiting for almost 2 hours when I came to pick up the vehicle. Once I was approved, I don't think its reasonable to keep a customer waiting this long just to sign the docs in the finance managers office. More
by Mark B
Employees Worked With
Angie Rossi, Stephen Kaye, Tommy Klingenberg
March 12, 2022
Fast friendly high quality service. Brooke in service very professional. Truck was kept clean and was washed as a courtesy Brooke in service very professional. Truck was kept clean and was washed as a courtesy More
by pennfan311
Employees Worked With
Nick Savino, Patsy Townsend, Brooke Ancona
March 10, 2022
Karen was excellent. She was very professional. She clearly explained the options I had for the service of the car. Truly a pleasure to deal with! She was very professional. She clearly explained the options I had for the service of the car. Truly a pleasure to deal with! More
by Smigl2500
Employees Worked With
Karen Young
March 07, 2022
Excellent service, friendly and welcoming staff. All questions are answered without hesitation or delay. Prompt updates and information explained throughout the service process. All questions are answered without hesitation or delay. Prompt updates and information explained throughout the service process. More
by wmkochjr
Employees Worked With
Allison Schwartz
February 26, 2022
Bought my vehicle here and also have it serviced here. Great system, great people, great place to come and have vehicle serviced while you wait. Great system, great people, great place to come and have vehicle serviced while you wait. More
by jerseycityrick
Employees Worked With
Jamie Thalor, Elaine Campbell
February 25, 2022
I will never take my vehicle to All-American Ford again, I have never been treated with such disrespect and total disregard in my life. I had my car towed in with the promise of it would get looked at once I have never been treated with such disrespect and total disregard in my life. I had my car towed in with the promise of it would get looked at once it arrived to dealership which didn’t happen the service rep Mike was not helpful or informative at all that was until I advised him that I would be picking my car up and taking it someplace else then and only then did my car get looked at so I was told anyway. I not sure if it’s an industry standard but I was charged two diagnostic charges for the same problem, I have a call and email in with Ford’s corporate office. If you can stay away from this place I know I will but I learned the hard way a $1200 bill later for a $30 dollar part. More
by Stayaway9
Employees Worked With
Mike Ferrono
February 24, 2022
Allison was terrific! friendly, polite, courteous. I thought they would wash the car after service and tires but they didn't. otherwise I'm satisfied with with the overall friendly, polite, courteous. I thought they would wash the car after service and tires but they didn't. otherwise I'm satisfied with with the overall work. More
by dwperrine
Employees Worked With
Allison
February 24, 2022
Very frendly willing to help . .. Great staff. Solved my problem ... Timely manner ... Please atmosphere ... Clean .. Great staff. Solved my problem ... Timely manner ... Please atmosphere ... Clean More
by Mariecamarda
Employees Worked With
Dave Marino, James LaRusso, Elaine Campbell
