
All American Ford in Old Bridge
Old Bridge, NJ
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1,499 Reviews of All American Ford in Old Bridge
Very unprofessional dealership from top to bottom. The only person I had an okay experience with was Chris my salesman. Came from out of state to New Jersey and bought a vehicle. Dealership waited wel The only person I had an okay experience with was Chris my salesman. Came from out of state to New Jersey and bought a vehicle. Dealership waited well over two weeks to send my paperwork to my home states DMV causing my temporary plate from them to expire while waiting for my plate. Every time I called for an update I was pushed on to someone new and nobody knew what was going on with my paperwork/plate. Spoke to several “managers” and every single one had 0 clue about the situation then tried to blame me for not contacting them sooner when I was calling every other day trying to get an answer about where my stuff is. Receptionist had an attitude and made some rude comments to herself about me without realizing her phone wasn’t on hold yet. Ended up getting my plates and everything almost 2 months later. Almost a whole month after my temporary tag from them expired. Had to call ford corporate multiple times and get the dealership on the phone with them. I’d never buy from here again. A very unprofessional dealership that doesn’t do a thing for you after they get your money. Never have had issues with a dealership like this and if you’re thinking about coming in from out of state to buy from them just forget it and save yourself the headache. More
Best service department. Allison was great. She was extremely professional. I didn’t lease my car from them, but it’s the only place I will go for service. Allison was great. She was extremely professional. I didn’t lease my car from them, but it’s the only place I will go for service. More
my experience getting my new car with christina was amazing. she made the process so easy, effortless and quick. everyone in this dealership goes above and beyond. amazing. she made the process so easy, effortless and quick. everyone in this dealership goes above and beyond. More
Has a issue with my trucks front end making noise and every time I brought it in it would stop. They were very patient with me and eventually found the cause which was covered by warranty. Allison was aw every time I brought it in it would stop. They were very patient with me and eventually found the cause which was covered by warranty. Allison was awesome to work with and extremely helpful! More
I've been buying cars here for the last 10 years, including last week when I got a new Explorer. Jamie Thalor was particularly helpful. We spoke briefly about what I'm looking for, what I can and can including last week when I got a new Explorer. Jamie Thalor was particularly helpful. We spoke briefly about what I'm looking for, what I can and cannot afford, and inside of 20 minutes we had an agreement on price and terms. There was some time waiting for the finance office to be ready to write everything up and in that time, Jamie and I talked about life, the Mets, and everything in between. Very friendly, pleasant, and knowledgeable. I always recommend AAF and I strongly encourage you to ask to work with Jamie! More
Friendly excellent customer service explained everything in full and answered my questions definitely using them for all my services with my trucks in full and answered my questions definitely using them for all my services with my trucks More
The best ever. Service is unbelievably fast and efficient. Won’t be taking my vehicles anywhere else. Service is unbelievably fast and efficient. Won’t be taking my vehicles anywhere else. More
Service department is the best. Karen is an asset to your company. All service to be completed on vehicle is discussed in detail first. Thank you. Karen is an asset to your company. All service to be completed on vehicle is discussed in detail first. Thank you. More