All American Ford in Old Bridge

Alyssa is, as usual, great to work with. Super fast at paperwork and assigning the vehicle to the service person. I suggested few things may be required for replacement, but the service pers Super fast at paperwork and assigning the vehicle to the service person. I suggested few things may be required for replacement, but the service personnel ruled them out. They didn’t do unnecessary repairs. Happy with overall experience. More

Very prompt and efficient scheduling a recall repair and even had mobile service option. Pat the technician was excellent. even had mobile service option. Pat the technician was excellent. More

I had a bunch of work done on my 2014 Mustang. Everything was completed as requested in a timely fashion Everything was completed as requested in a timely fashion More

Michael was helpful after I texted him that I have been waiting over 2 hours for 1st oil change. I saw my car in the parking lot , texted Michael and about 10 minutes later he informed me he was finishing waiting over 2 hours for 1st oil change. I saw my car in the parking lot , texted Michael and about 10 minutes later he informed me he was finishing my paperwork. He said they were short on workers but When I said my car was in lot for at least 45 minutes there was no response. More

I had an appointment with their internet department and upon arrival after a polite introduction I was introduced to a product specialist Allen. All American honored every commitment made both on the phon upon arrival after a polite introduction I was introduced to a product specialist Allen. All American honored every commitment made both on the phone and in the dealership. They were spot on with the lead time from order to delivery. Great communication and experience Thank you All American More

Great customer service. Appreciate the customer service in maintaining my car. Good communication from representative Karen Young Appreciate the customer service in maintaining my car. Good communication from representative Karen Young More

Refused to honor order price after waiting 8 months for truck! I was told I had price protection on my order price but they would not honor our agreement. Finance kept me sitting in a chair for 2.5 hours w truck! I was told I had price protection on my order price but they would not honor our agreement. Finance kept me sitting in a chair for 2.5 hours while they tried to wear me down to accept a higher price and missing items from my order. Buying a truck should not be a game. More

I brought my vehicle in for a radio problem. Karen F from the service department was thorough, productive, and compassionate to my situation. She executed the service of my truck with grace and Karen F from the service department was thorough, productive, and compassionate to my situation. She executed the service of my truck with grace and even managed to save me money. I highly recommend dealing with Karen F if you ever need service at All American Ford. More

Fast efficient service, personable and friendly employees. They have my best interest in mind during all aspects of either routine maintenance or any unexpected repairs. employees. They have my best interest in mind during all aspects of either routine maintenance or any unexpected repairs. More

Alyssa has always cared about the needs for my vehicle and has always delivered on what she has promised.A+ service for sure: and has always delivered on what she has promised.A+ service for sure: More