Back

All American Ford in Old Bridge

Old Bridge, NJ

4.8
1,469 Reviews

3698 U.S. 9

Old Bridge, NJ

08857

Directions

By Type

1,469 Reviews of All American Ford in Old Bridge

November 11, 2022

Michael was helpful after I texted him that I have been waiting over 2 hours for 1st oil change. I saw my car in the parking lot , texted Michael and about 10 minutes later he informed me he was finishing More

by Judyandal47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 15, 2022 -

All American Ford in Old Bridge responded

Judy, I apologize your service experience didn't go more seamlessly. We want the process to be convenient and timely, and it's disappointing you feel we've missed the mark. I will use this review as a learning opportunity for my team, but I'd also be glad to discuss it with you directly. Please get in touch if you are interested - my contact details are listed here. Best, Nick Savino - Fixed Ops Director - (732) 242-0410

November 11, 2022

I had an appointment with their internet department and upon arrival after a polite introduction I was introduced to a product specialist Allen. All American honored every commitment made both on the phon More

by JimH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Savino, Tommy Klingenberg
Nov 14, 2022 -

All American Ford in Old Bridge responded

Jim, thank you for the great review! We are so glad to hear that Allen went the extra mile to assist you. Drive safely, and we hope to see you back again at All American Ford in Old Bridge!

November 07, 2022

Great customer service. Appreciate the customer service in maintaining my car. Good communication from representative Karen Young More

by Lorettaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Young
Nov 08, 2022 -

All American Ford in Old Bridge responded

Thank you for the great review, Lorettaa! We are so glad to hear that Karen delivered a successful experience. We appreciate your support and hope to see you back again at All American Ford in Old Bridge!

November 03, 2022

Refused to honor order price after waiting 8 months for truck! I was told I had price protection on my order price but they would not honor our agreement. Finance kept me sitting in a chair for 2.5 hours w More

by Roger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Miele, Mark Amato
Nov 04, 2022 -

All American Ford in Old Bridge responded

Roger, I want to apologize for any miscommunication on our end. I understand your frustrations here. We have tried to better explain things to you offline, but if you'd like to discuss this further, please give me a call when you can. Thank you, Joe Pedi - General Sales Manager - 732-242-0482

November 02, 2022

I brought my vehicle in for a radio problem. Karen F from the service department was thorough, productive, and compassionate to my situation. She executed the service of my truck with grace and More

by Gianni Broxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Young
Nov 02, 2022 -

All American Ford in Old Bridge responded

Gianni, it is great to hear from you and see your five-star rating of All American Ford in Old Bridge! Thank you for stopping in for service. We are glad that Karen went the extra mile to ensure all your concerns were addressed. Until next time!

November 01, 2022

Fast efficient service, personable and friendly employees. They have my best interest in mind during all aspects of either routine maintenance or any unexpected repairs. More

by KCN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Alyssa, Danielle—all five stars
Nov 02, 2022 -

All American Ford in Old Bridge responded

Thank you for the review! We are happy to hear that our team was friendly and nice to work with. We appreciate the kind words, and we'll see you again next time here at All American Ford in Old Bridge!

November 01, 2022

Alyssa has always cared about the needs for my vehicle and has always delivered on what she has promised.A+ service for sure: More

by Oilers5cups
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa
Nov 01, 2022 -

All American Ford in Old Bridge responded

Thank you for stopping by to review Alyssa and the team at All American Ford in Old Bridge! We appreciate your business!

October 27, 2022

I traveled over an hour to this dealership and it was well worth it! My salesman Mark did a great job of communicating with me via text and keeping up to date on my new Bronco Raptor. I would highly reco More

by twalsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miele, Mark Amato, Gennaro Paolillo, Virginia Kutstop
Oct 28, 2022 -

All American Ford in Old Bridge responded

Mark and the entire All-American Ford in Old Bridge team are thrilled to see your glowing review! Thank you so much for your support and please let us know if you need anything down the line. Congratulations on your new Raptor!

October 26, 2022

every one we had contact at service was very friendly and courtious and waiting time was minimal More

by rwernes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
allison
Oct 26, 2022 -

All American Ford in Old Bridge responded

It's our pleasure to offer welcoming and timely assistance! Drive safe, and thanks for choosing All American Ford in Old Bridge!

October 26, 2022

All American Ford in Old Bridge service depart. I got very good services and Alyssa was very attentive. Thank you More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa
Oct 26, 2022 -

All American Ford in Old Bridge responded

John, thank you so much for stopping by to review our marvelous service team here at All American Ford in Old Bridge! We appreciate your shoutout to Alyssa and hope to see you again!

...
18
...