All American Ford in Old Bridge
Old Bridge, NJ
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1,481 Reviews of All American Ford in Old Bridge
My wife’s 2014 Fusion needed an oil change and tire rotation. My Service Consultant, Alyssa Ferrono , noticed that it was nearing 100,000 miles and suggested a spark plug and engine tuneup, as well. rotation. My Service Consultant, Alyssa Ferrono , noticed that it was nearing 100,000 miles and suggested a spark plug and engine tuneup, as well. I agreed and left the car to be serviced. Later, I received a call from Alyssa advising that I could pay for the services remotely via a link and it would not require a fee. She noted that if I paid at the dealer, there would be an additional fee. I opted for the remote method and paid via the link. I later received another call from Alyssa advising me that the Fusion was ready. When I went to pick it up, I was in and out in minutes. Very nice experience. Thank you All American Ford and especially Alyssa. More
I wish I could give Alyssa my service rep and All American Ford of Old Bridge more than 20⭐️’s. I purchased my truck in 2018 from them and have been going to get my svcs here since. Professional, fri American Ford of Old Bridge more than 20⭐️’s. I purchased my truck in 2018 from them and have been going to get my svcs here since. Professional, friendly, courteous, timely, accommodating and eager to take care of the customer ALWAYS. What a team and service dept. Thank you for leading the way in exceptional svcs with Alyssa and the svcs dept. More
People are pleasant and friendly. They listen to your concerns and try to help you as much as possible. One thing I am very upset about is the fee U allow the credit card company’s t They listen to your concerns and try to help you as much as possible. One thing I am very upset about is the fee U allow the credit card company’s to ad to the bill. This should be absorbed by U. More
Staff very helpful and accommodating. RENEE was clear with all questions asked. As a senior I like patience with my questions. Been using all American Ford for 11 years and been RENEE was clear with all questions asked. As a senior I like patience with my questions. Been using all American Ford for 11 years and been satisfied. More
Waited 25 minutes to check car in for a scheduled service appointment (oil change). The appointment took an hour longer than I was told when I scheduled. They rotated the tires, but did not bother to check t appointment (oil change). The appointment took an hour longer than I was told when I scheduled. They rotated the tires, but did not bother to check tire inflation so fronts were over inflated and rears were under inflated when done (service was on a pickup truck). People were friendly throughout, but service department seems overwhelmed. More