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All American Ford in Old Bridge

Old Bridge, NJ

4.7
1,461 Reviews

3698 U.S. 9

Old Bridge, NJ

08857

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1,461 Reviews of All American Ford in Old Bridge

February 08, 2023

Waited 25 minutes to check car in for a scheduled service appointment (oil change). The appointment took an hour longer than I was told when I scheduled. They rotated the tires, but did not bother to check t More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael, Elaine Campbell
Feb 10, 2023 -

All American Ford in Old Bridge responded

We are disappointed to see that we fell short of our high standards of thorough and timely service, Mark. It is never our intention to provide incomplete work. We will use this feedback to improve. If there is anything we can do to assist you now, please give me a call. We would appreciate the opportunity to balance out your tires and improve your experience with us going forward. Thank you. Nick Savino - Fixed Ops Director - (732) 242-0410

February 06, 2023

Had transmission issues and Karen at All American had the Truck repaired under warranty and was Given a loaner for the week! More

by Bugsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Young
Feb 06, 2023 -

All American Ford in Old Bridge responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with Karen and the All American Ford in Old Bridge team. Drive safely, and we hope to see you back!

February 06, 2023

Service advisor Renee senape was very pleasant and she told me when car was ready and if I had any questions or concerns More

by South1200
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Renee Senape
Feb 06, 2023 -

All American Ford in Old Bridge responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Renee and the All American Ford in Old Bridge team. Drive safely, and we hope to see you back again down the road!

February 03, 2023

Excellent service, thanks for running a great business with qualified people. Great customer service and communication throughout. More

by soldier9251on
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Young
Feb 03, 2023 -

All American Ford in Old Bridge responded

Thanks for the great review of All American Ford in Old Bridge. The team appreciates your support!

January 26, 2023

Karen young and manager patsy were fantastic. Total opposite of Dana ford on staten island. More

by stopper32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy Townsend, Karen Young
Jan 26, 2023 -

All American Ford in Old Bridge responded

Thanks for the great review of All American Ford in Old Bridge! It is fantastic to hear that you had a positive experience working with Karen and Patsy.

January 26, 2023

Karen help me with my issues with my car that’s why I keep coming back More

by Boch172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Savino, Rachel Curry, Patsy Townsend, Dave Marino, James LaRusso, Brooke Ancona, Karen Young, Devon Rucker
Jan 26, 2023 -

All American Ford in Old Bridge responded

Thank you for the 5 stars and shoutout to Karen! All of us at All American Ford in Old Bridge hope to see you again soon!

January 25, 2023

Even though I didn’t lease my car from this dealership, it’s the only one I will use for service. They are the BEST! From scheduling appointments, customer service and wait time, I would highly recommend A More

by donnaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Jan 25, 2023 -

All American Ford in Old Bridge responded

It's so great to hear that you always have a fantastic service experience at All American Ford in Old Bridge! Thank you for the 5 stars, and please come by anytime!

January 25, 2023

All staff at the dealership were pleasant. Allison was fantastic and very helpful throughout. She was super attentive and kept me updated throughout the whole time they had my vehicle. Even th More

by Ford Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Schwartz , Dave Marino
Jan 25, 2023 -

All American Ford in Old Bridge responded

It's so great to hear that you truly appreciate Allison and our hard-working staff! Thank you for the 5 stars, and please come by All American Ford in Old Bridge anytime you need!

January 24, 2023

My experience at All American Ford is always great. The staff is extremely helpful and the service is completed quickly and done well. More

by Ngorda14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Morgan
Jan 25, 2023 -

All American Ford in Old Bridge responded

Thanks for the great review of All American Ford in Old Bridge! We are glad to have your trust and business.

January 22, 2023

Service department is #1. And that because of service writers are cometed to there customers, they keep up to date of service progress to customers. More

by Prf1053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Curry, Brooke Ancona, Devon Rucker
Jan 23, 2023 -

All American Ford in Old Bridge responded

Thank you for the review! We appreciate your support and hope to see you again at All American Ford in Old Bridge!

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