Alfa Romeo and FIAT of Maple Shade

They stole stuff out of my car I had a tree fall on my car. Progressive sent me to Fiat of Maple Shade collision center for the repairs. I left my car there. My mistake was not taki I had a tree fall on my car. Progressive sent me to Fiat of Maple Shade collision center for the repairs. I left my car there. My mistake was not taking everything out of my car. The car ended up being totaled and when I went back to retrieve my things, some were missing, including a gps and a trifold organizer/toolkit from my glove compartment that had my registration, insurance, and documents with my personal information on them. They said they would have the manager call me the next day and they never did. More

Bought used vechicle Bait and switch call'em for what they are, I to fell victim (my fault) I don't know how they advertise a price and when you arrive at the dealership Bait and switch call'em for what they are, I to fell victim (my fault) I don't know how they advertise a price and when you arrive at the dealership the price jumps 2 k, and keep you there telling you in so many words how they are going to screw you, I ask for my keys several times and it was like pulling teeth just to get my keys back, the sales person kept saying were going to make this work, I gave in again my fault. once the deal was finally over I ask for a second key for the vehicle I just bought and was told yeah, Manager said I'll call the guy it's a local trade yeah yeah yeah, Ill call you tomorrow well after 3 days I called the dealership and spoke with the manager and he acted like he never heard of me. I ask if they could help me paying for one and was just about laughed at, well anyway before the deal, I told the sales person and again manager that the dealer ship would be taking off a aftermarket part for me because it's dark now, and I also told them what the part was , I called, I called and I called finally I spoke with the manager and was told I cant have the part ,I hung up. I WILL NEVER GO BACK TO THIS DEALERSHIP LET ALONE RECOMMEND IT THIS DEALERSHIP SUCKS . More

Strait to business and professional. Professional stablisment and great service. Would shop here again and would let others know about the great service I received here. The sales represe Professional stablisment and great service. Would shop here again and would let others know about the great service I received here. The sales representative made me feel comfortable about my purchase. More

BEWARE OF DEALER FEES & INTERNET PRICING First let me start by saying that if I could give this dealer 0 stars I would. We drove over an hour to look at a 2014 Mercedes listed online at $2699 First let me start by saying that if I could give this dealer 0 stars I would. We drove over an hour to look at a 2014 Mercedes listed online at $26995. I should state that we already had our loan secured through Capital One Auto Navigator (I highly recommend) so it should have been an easy process. We arrived at 6pm, looked at the car, test drove and sat down. After asking us some questions they present us with an insulting offer for our trade and a new list price for the Mercedes of $31995, stating there were $5000 in "dealer fees". At that point, we explained this was unacceptable. At 8:45 they finally run an application, but since the banks were closing they couldn't come with much information regarding payment, interest, etc. from Capital One. They tell us they'd insisted that we take the Mercedes home while they keep our car so they can have it looked at to see if they could give us more for our trade (At that point they were up to $12500 for our trade). Told us they'd have an answer in the next afternoon. It was now almost 11pm. They didn't even clean the car before letting us take it. Ridiculous! Keep in mind this was a Wednesday. By Saturday they "Still had no information on our trade" and by that point I am fuming. Capital one had also informed me on Saturday that this car only had a book value of $26500. Sunday we happen to browse online for other options. We come across much better options. 2015 & 2016 Mercedes with LESS MILEAGE for $6000 less than what they were asking with their HIDDEN FEES. We call the new dealer, confirm that there are NO ADDITIONAL FEES!!! WOW! We called Maple Shade Fiat to let them know we would be returning the car and there would be NO DEAL. Their response was "We'll see". Upon arriving, we waited about 20 minutes for our salesman to come over (There were no customers in the showroom at the time) and spent the next 2 hours telling them we didn't want the deal and waited for our keys. At that point I've watched them out of the corner of my eye, gather & huddle outside trying to come up with one last scheme to get us to commit to the deal. Finally, what looks to be a closer comes over and tries to bribe us with a 100 point credit score jump for taking their loan. As if that was going to sell us? That was the best they could come up with after huddling outside for 15 minutes? A word to the wise Maple Shade Fiat-You should have tried selling the car for that it was worth instead of being greedy and getting an additional $5k for the car. You actually ended up doing us a favor! You gave us enough time to search for better vehicles and a much better dealer. For that, I now thank you for my 2016 Mercedes CLA250 4MATIC that I purchased elsewhere. It's a gorgeous silver with 12K miles on it. I purchased it for $29279 and NO ADDITIONAL FEES!!! You know, the one I drove up in when I picked up the rest of my deposit from you. Yeah, that one! Your dealership is disgusting. Your sales practices are even more pathetic. Our new dealer was a DREAM! I will continue to tell everyone I know what a horrible experience I had there and I will never return. I suggest other people reading this BEWARE. This place is a sham! More

Disrespectful, over-priced scam artists I purchased my previous vehicle(2007 Maxima) from them and kept receiving correspondence for their vehicle buy-back program. After I finally seeing a I purchased my previous vehicle(2007 Maxima) from them and kept receiving correspondence for their vehicle buy-back program. After I finally seeing a newer vehicle(2009 Maxima) I was interested in I decided to see what great offers they could provide per the letter I received from the lot manager. I took the test drive and proceeded to review the numbers after explicitly telling my sales person the letter sent to me stated no down payment and keeping a similar payment of $300+ per month. The number that was finally delivered after a long wait was $575 over 6 years...for a 2009 Maxima. I felt this price point was extremely over-priced and disrespectful to even present them as some kind of deal. The price was listed as $17,999 online then when I got to the dealership it was $20,999 and finally once the numbers were presented the price had jumped to $23,999 and they claimed they would give me $3000 for my 2007 Maxima bringing the price back down to $20,999...so they tried giving me $0 for my trade. I was furious for wasting 2 hours of my time to basically have them try to steal my vehicle and put me into a over-priced 7yr old car for almost double my normal monthly payment...all this from being invited to come back the dealership. After telling them they had wasted enough of my time I requested my keys be returned so I could leave immediately only to have them have to FIND my keys after 10-15mins and then the person who brought my car back had my key fob in his pocket which I almost drove off without if I hadn't bothered to check for it since the car was already running. I wouldn't step back into this dealership if they were giving cars away for free. More