Alfa Romeo and FIAT of Maple Shade

Top notch service Getting your car serviced is never "fun " or convenient but if you have to go, this is the way to go. Fast, courteous, quality. They know how to give Getting your car serviced is never "fun " or convenient but if you have to go, this is the way to go. Fast, courteous, quality. They know how to give you as positive of an experience as possible. More

Fantastic Experience! Saw the car i wanted with pricing information. No price haggling. sales manager was very professional and we can to an agreement within a few minute Saw the car i wanted with pricing information. No price haggling. sales manager was very professional and we can to an agreement within a few minutes. The process was easy, fast, informative. More

Customer Service at its best! The Alpha Romeo service and sales staff have once again surprised me with above average service. I took my Stelvio for an oil change. The service ma The Alpha Romeo service and sales staff have once again surprised me with above average service. I took my Stelvio for an oil change. The service manager noticed the vehicle was leaking antifreeze and immediately handled the repair but instead of having me wait the sales manager, Felix, provided me with a car to get around. The way they work together to satisfy the customer was impressive. Thank you guys for quality service. I will continue to refer family and friends to you guys. Brian can actually learn a few things from the team that is there as he isn’t as friendly or welcoming. More

Stay as far away from this dealership as possible This dealership is the absolute worse, If you value your credit score and your money you will steer clear of this dealership. They are liars and the This dealership is the absolute worse, If you value your credit score and your money you will steer clear of this dealership. They are liars and they are sloppy business ppl. I ended up having to contact an attorney who also advised me to get my trade back and get as far away from Fiat of Maple Shade as possible. Every person from the sales manager to the finance mgr are crooked. I am the lucky one in all of this however because I am out of the deal with them. They messed up paper work twice and dragged the deal out for over 60 days, never paying off my trade and costing me major hits to my credit score due to being over 31 days late on my loan for the car that I traded in to them.,,, that by the way sat on their lot with a sales sticker in the window. Horrible and unprofessional. They need to be shut down. They give the neighborhood a bad look. Good riddings to fiat of Maple Shade and their sheisty ways. Hoping they are put out of business asap. Also filed claim with attorney general. they are unprofessional I only know the finance mgr as eddie and claudia both liars and robert sales mgr I guess.... all of them lied!!! More

Easy,fast,and overall great Kristian Ramos was a sweetheart and made my shopping experience a pleasure. When I had questions I would call and get answers immediately. Rob was p Kristian Ramos was a sweetheart and made my shopping experience a pleasure. When I had questions I would call and get answers immediately. Rob was patient with all the paper signing and copying more paperwork then my house. ED general manager was also a great pleasure. When entering this store you were greeted by all at the front desk. I would refer this car dealer to all who is looking for an affordable and easy process of purchasing a used or new vehicle. Thank you all! Love my new ride More

Lairs - Don't deal with these people found a car here shopped online through Sams Club Autobuyer which gives you a no haggle price. Called ahead to make sure vehicle was there and explain found a car here shopped online through Sams Club Autobuyer which gives you a no haggle price. Called ahead to make sure vehicle was there and explain situation with trade and they said no problem they would work with me. Drove 2 hours to them only to get a quote that was $2000 more than online quote and fell $2500 short of KBB value of trade and car had 1000 more miles on it. Went to walk out twice as they kept whittling their way back to what I drove 2 hours for. At this point many employees had left dealership as it was after closing. Finally arrived at deal but there was only 1 key FOB and was told it was in the back that was locked and Tank was 17 miles to empty and the people to gas it up were gone and car was still filthy from General managers use with his family over thanksgiving and there was no inspection sticker. I called back on all of these things and they said they would reimburse everything but the key FOB that they could not find. Well after several text messages and phone calls and empty promises it is 3 months and nothing has come through. DO NOT DEAL WITH THESE PEOPLE! More

Complete xxxxxxx dealership If I could give no stars I would. This dealership is hands the worst dealership ever. I bought a car here and I had nothing but problems with it. It w If I could give no stars I would. This dealership is hands the worst dealership ever. I bought a car here and I had nothing but problems with it. It was certified pre-owned they claimed but I later found out it wasn’t, they lied to me on the price then switched numbers around when I went to sign the final sales papers, horrible experience for my sons first car purchase from a dealer. I’ve since spent hundreds of dollars on repairing my car. After taking it back to the dealership multiple times they told me they were done with the car and it’s my problem. I have no idea how this dealership is still in business from a legal standpoint. Do not go here!!!!! More

Lies, confusion, and avoidance Long story short: They told my mom about that the "deal" she was getting, but none of that was the same as the information provided in the contrac Long story short: They told my mom about that the "deal" she was getting, but none of that was the same as the information provided in the contract. They had to create three versions of the contract because the finance manager couldn't get the right forms or know how to fill out the paperwork for the sale. They called multiple times when they needed us to come in to sign papers. We had questions about the contract, so I called, and couldn't get a response from Felix, Tracy, Claudia, or anyone else who could answer the questions. After a week, I left a message threatening to leave bad reviews and call the BBB. Like magic, someone called. He said that Claudia said she had spoken to me (which was untrue), so I'm not sure who is lying here. Rob explained the "hidden" fees, which were, in fact, "hidden." They refused to acknowledge that they let someone else sign a contract for me when I was not in the state. He also couldn't explain specifics of my contract because he said he didn't (and couldn't) have it in front of him. He said that he was doing me the "courtesy" of talking to me, and told me that his boss would call me back. It's been three days, and I've heard nothing. Don't expect anything from them except smiles and fast-talking conversation to distract you from what's in the contract. They're rude, dismissive, condescending, and shady. More

Service Dept - Bruce We needed 3 recalls done on our electric car. We had already experienced poor service from other dealerships. Bruce was knowledgeable and organized. H We needed 3 recalls done on our electric car. We had already experienced poor service from other dealerships. Bruce was knowledgeable and organized. He was honest and did not mince words. Everything happened the way he said it would. The whole experience was a breath of fresh sir. We have quite a drive to get to Maple Shade but Bruce and the service Dept made it worth the effort. More

Great service experience I was given a quick appointment on the phone. Repairs where completed as promised on time. The staff where very friendly and helpful. Thank you Emil a I was given a quick appointment on the phone. Repairs where completed as promised on time. The staff where very friendly and helpful. Thank you Emil and company. More