Alexandria Toyota
Alexandria, VA
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Have had great interaction with sales staff ( in 2022 Jim Brotherton) when purchasing cars three different times. My experience with Simpy Behl in the service department has been great. I have a lot Jim Brotherton) when purchasing cars three different times. My experience with Simpy Behl in the service department has been great. I have a lot of confidence in her service advice. More
Simpy Behl is a Star! I purchased my Camry from Jack Taylor and, now with over 145,000 miles, my car is still smooth running and in great shape thanks to Simpy and the JT I purchased my Camry from Jack Taylor and, now with over 145,000 miles, my car is still smooth running and in great shape thanks to Simpy and the JT service department. I really appreciate the great customer service and professionalism of the entire Jack Taylor service department. More
Awesome service! The staff is extremely professional and caring - every time I go there they take care of me and my car. I can trust they do a great job and have peac The staff is extremely professional and caring - every time I go there they take care of me and my car. I can trust they do a great job and have peace of mind when I leave the dealership. More
Simpy Behl is knowledgeable and efficient, and it is a a pleasure to have her manage the service work on my car. She and your mechanics team are the reason my 2000 Toyota Avalon is still in excellent condi pleasure to have her manage the service work on my car. She and your mechanics team are the reason my 2000 Toyota Avalon is still in excellent condition. More
Efficient and straightforward sale, no surprises when we arrived at the dealership. Car was ready, finance was ready, in and out in about an hour. Excellent online experience so the deal was done prior to arrived at the dealership. Car was ready, finance was ready, in and out in about an hour. Excellent online experience so the deal was done prior to arriving at the dealership. More
Since the ownership changed from Jack Taylor’s Alexandria to the new owners the whole “trust and integrity in doing business” has nose dived into a complete freefall. I cannot trust their service department to the new owners the whole “trust and integrity in doing business” has nose dived into a complete freefall. I cannot trust their service department anymore. Every single visit provides a new surprise with their newer tactics to turn a simple oil change into a thousand dollar miscellaneous change this change that job without merit or justification. I would steer away from this dealership if I can. More