Jim Brotherton
Jim Brotherton at Alexandria Toyota

Jim Brotherton

Sales Consultant

Alexandria Toyota

3750 Richmond Hwy
Alexandria, VA 22305

4.5
115 Reviews
4.5

115 Reviews

Write a Review

115 Reviews of Jim Brotherton

June 06, 2026

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Employee Rating

Very professional very nice and kind people and they make easy for me from A to Z More

by Ali Nasr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sangar

Jun 07, 2026

Alexandria Toyota responded

Ali Nasr, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.

April 15, 2026

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Good service department and good showroom. They sold me exactly what I was looking for More

by Cas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ebo

Apr 17, 2026

Alexandria Toyota responded

Cas thank you for your kind words. We are very happy to hear that you got exactly what you were looking for.

April 13, 2026

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We had a great experience working with Sultan during my mom’s car purchase. He was professional, helpful, and made the whole process smooth and easy. He answered our questions clearly, was very patient, an More

by Kjbai1216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sultan

Apr 24, 2026

Alexandria Toyota responded

Kjbai1216, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.

April 13, 2026

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Great friendly staff. I enjoyed working with oz. Every employee here was friendly and introduced them selves. I drove 2 hours to work with them in nova traffic and would d More

by wilsonma86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: OZ.

Apr 24, 2026

Alexandria Toyota responded

Wilsonma86, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.

March 18, 2026

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Darwin was absolutely phenomenal! I went into this process expecting to wait until April for my Sequoia, but he went above and beyond from the very beginning. He truly listened to wha More

by ELINZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darwin

Mar 21, 2026

Alexandria Toyota responded

Thank you so much for sharing your experience! We’re thrilled Darwin could exceed your expectations and help you find the perfect Sequoia. Your kind words about our team and inventory mean a lot. We’ll be sure to pass along your praise to Darwin—he’ll be so happy to hear it. We look forward to helping you again whenever you’re ready for your next vehicle!

February 23, 2026

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My 2005 Toyota Prius was totaled by my being hit by an unattentive driver so my wife drove us to Alexandria Toyota. We looked at a 2024 Toyota Corolla Crossover. We met with financing and filled out all n More

by JayBartol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2026

Alexandria Toyota responded

Thank you for sharing your experience, Jay! We’re so glad to hear that, despite the circumstances, your visit to Alexandria Toyota was smooth and positive. It’s wonderful that our sales and financing teams could help you get into your Corolla Cross so quickly. Enjoy your new vehicle, and thank you for trusting us!

February 06, 2026

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For Alexander Toyota ⭐️⭐️⭐️⭐️⭐️ I recently purchased my new vehicle from Mickey Alexander Toyota, and I couldn't be more pleased with my experience! From the moment I walked into the dealershi More

by wendesen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Debebe

Feb 08, 2026

Alexandria Toyota responded

Thank you so much for the great review! We’re thrilled to hear how positive your experience was from start to finish. Making our guests feel welcome, informed, and confident in their decisions is always our goal, and it’s wonderful to know Mickey and the entire team delivered on that. We’re especially glad you appreciated the transparency and smooth financing process. Congratulations on your new Toyota, and thank you for recommending Alexandria Toyota—we look forward to seeing you again in the future!

January 24, 2026

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They cheated me, especially Mohammed Jaber. They've been putting the wrong oil in my car for 12 months. They're robbing us. More

by taphamouhamed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: They cheated me, especially Mohammed Jaber. They've been putting the wrong oil in my car for 12 months. They're robbing us.

January 23, 2026

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Service was great . My technician explained everything to me. Cashier was very helpful and pleasant. The porter staff washed my truck. The prices were lower than I expec More

by Jabir911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2026

Alexandria Toyota responded

Thank you for the great feedback! We’re happy to hear that your service experience was excellent—from clear communication with your technician to helpful support at checkout and a freshly washed truck. We’re also glad our pricing exceeded your expectations. We appreciate you choosing Alexandria Toyota and look forward to seeing you again!

January 12, 2026

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Employee Rating

Great customer service. Keeping informed with text and in person about the progress of maintenance and issues. More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Alexandria Toyota responded

Thank you for the great review! We're thrilled to hear that you were kept informed during your visit with us. Thank you for choosing Alexandria Toyota! We look forward to serving you again soon!

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