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Alexandria Toyota

Alexandria, VA

4.6
620 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 620 reviews

February 09, 2024

Easy to get an appointment for service, very responsive and well informed service rep. Who kept us well informed about the progress of the service on our car. More

by J_K
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tom Ramey
Mar 07, 2024 -

Alexandria Toyota responded

Hello, we are so happy to read such a great review about Alexandria Toyota!

February 08, 2024

We want to let you know what a pleasure it was to buy a new Toyota Camry Hybrid from Alexandria Toyota. We have been sold on Toyotas (This was #6!) for some time; this was by far our easiest new car purcha More

by plnolte
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dane Butera
Mar 07, 2024 -

Alexandria Toyota responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience. We are happy to pass along your comments to the team here at Alexandria Toyota! Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 08, 2024

Very good. I asked for no nonsense in negotiating a new car and they delivered! They arrange for financing without pressure and even followed-up with me after More

by juan.j.ferrer
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maciej
Mar 07, 2024 -

Alexandria Toyota responded

Hi Juan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.

February 08, 2024

I have been a customer of Alexandria Toyota since 1976 when I bought my first FJ-40 Landcruiser. Their service department quality has always been exceptional and always fair pricing. I recommend Alexandri More

by West
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Thalia Cruz
Mar 07, 2024 -

Alexandria Toyota responded

West, we want to thank you for being a loyal customer! Thank you again for taking the time to let us know how we did. We hope you have an amazing day!

February 03, 2024

Great responsiveness to request for service. Efficient. Love working with Manny.Never any problems here. More

by atina02
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Manny
Mar 07, 2024 -

Alexandria Toyota responded

Hello, we are very happy to have provided you with such a positive experience!

January 30, 2024

I have been well received and treated every time I visit Alexandria Toyota. My advisor, Mohammed, always goes the extra mile to keep me at ease and gives me regular updates when the car is being serviced. More

by fadamau1963
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed
Mar 07, 2024 -

Alexandria Toyota responded

Hello, thank you so much for your positive comments about Alexandria Toyota!

January 22, 2024

First rate team and quick service. When they promised EXPRESS, the meant it. Alexandria Toyota is the best in the region! More

by sscully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Alexandria Toyota responded

Hello Sscully, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.

January 20, 2024

I went through 2 other dealers trying to get a 2024 Prius Limited AWD. One ordered it and it never came. The second one sold my car, even though I had reserved it. Alexandria Toyota kept me informed at every More

by Aplmustdie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retired
Mar 07, 2024 -

Alexandria Toyota responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota. Thank you for your 5-star review!

January 11, 2024

Dealership under new management has made improvements in many areas. Signage; more personnel,, efficiency, Appearance More

by obrienann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only: Platinum Team: Jenny and Sterin
Mar 07, 2024 -

Alexandria Toyota responded

Hi Obrienann, thank you so much for your positive comments about Alexandria Toyota!

January 05, 2024

We chose this dealer due to good selection and better pricing than surrounding dealers. Isaac Johnson, our sale associate, we extremely helpful. It took o2 20 minutes to locate our car and 15 minutes t More

by MCJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Johnson
Mar 07, 2024 -

Alexandria Toyota responded

Mcj, we're happy to hear you had such a positive experience with our team!

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