![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Alexandria Toyota
Alexandria, VA
Filter Reviews by Keyword
By Type
Showing 582 reviews
Since the ownership changed from Jack Taylor’s Alexandria to the new owners the whole “trust and integrity in doing business” has nose dived into a complete freefall. I cannot trust their service department to the new owners the whole “trust and integrity in doing business” has nose dived into a complete freefall. I cannot trust their service department anymore. Every single visit provides a new surprise with their newer tactics to turn a simple oil change into a thousand dollar miscellaneous change this change that job without merit or justification. I would steer away from this dealership if I can. More
What can be said? Parts are sold at a ridiculous price. Labor to install such parts is done at an insane cost. The challenge is you need your vehicle. Then, if you Parts are sold at a ridiculous price. Labor to install such parts is done at an insane cost. The challenge is you need your vehicle. Then, if you don't use a debit card or cash to pay for services -- you are charged an unwelcoming fee. No notice of such fee (mail or signage) More
Always trustworthy, friendly and reliable. We have been using them for decades and will continue to use them for service and purchases. We have been using them for decades and will continue to use them for service and purchases. More
Thalia Cruz assisted me along with Manriquez Rivera- Both exceptional service provided! I wouldn't go anywhere else then to Alexandria Toyota and work with these folks! exceptional service provided! I wouldn't go anywhere else then to Alexandria Toyota and work with these folks! More
Eric helped us find the perfect car for us! He took the time to listen to our needs and budget, more than willing to help me find the best vehicle. My car has been a perfect fit for everything He took the time to listen to our needs and budget, more than willing to help me find the best vehicle. My car has been a perfect fit for everything that I wanted and hoped for. Our experience at Alexandria Toyota was so much better, easier, and faster than we had anticipated, we will definitely go back the next time we need a car. More