Alexandria Toyota
Alexandria, VA
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It took a little longer to make the reservation than I would have liked. It was easier when we just called in. it was a busy day, but everyone greeted me with kindness and humor. I came in for an oil c would have liked. It was easier when we just called in. it was a busy day, but everyone greeted me with kindness and humor. I came in for an oil change and a brake job. After a much shorter wait than I expected, I got my car back, being told that a brake job was absolutely not necessary at this time. Everything was great! Tom knows my car and me. He takes good care of us both. More
I didn't expect everything to go as smoothly as it did. I felt very lucky to have been assigned to Mechanic Tommy who kept me up to the hour of what was happening and what to expect. I valued that very ver I felt very lucky to have been assigned to Mechanic Tommy who kept me up to the hour of what was happening and what to expect. I valued that very very much. I do NOT have the ability to give an opinion on price comparison. I always expect it to be high cost. But again, I appreciated the courtesy and pleasantness shown to Me by Tommy and the phone operator. MBF More
Fantastic customer service and support! Everyone was amazingly helpful and kind. Zero hassle while looking for a new Tundra, gave me a great deal and I was out the door quick with my new tr Everyone was amazingly helpful and kind. Zero hassle while looking for a new Tundra, gave me a great deal and I was out the door quick with my new truck. More
Jenny was fantastic communicating with me about the work on the card, what needed done, and coordinating everything. Very positive vibe too. I was able to meet the mechanic and learn from him as well. on the card, what needed done, and coordinating everything. Very positive vibe too. I was able to meet the mechanic and learn from him as well. I'm bummed I can't remember his name. I wanted to give him a shout-out. I trust Alexandria Toyota for my CH-R needs. More
I worked with Eid. He did not jerk me around. He actually worked with me over email for about a week before I went into the dealership. I explained to him what i was se He did not jerk me around. He actually worked with me over email for about a week before I went into the dealership. I explained to him what i was searching for and what i was not interested in and he searched other dealerships for trucks that matched. He contacted me when he found me a match. I had salespeople at two other dealerships that gave up once I told them that i was not interested in just showing up at the dealership and picking something. More
I could not be more satisfied with my experience at Alexandria Toyota. The salesman, Dane Butera, did a terrific job communicating with me about each step. I had never purchased a new vehicle before an Alexandria Toyota. The salesman, Dane Butera, did a terrific job communicating with me about each step. I had never purchased a new vehicle before and he made it so easy! More