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Alexandria Toyota
Alexandria, VA
626 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 626 reviews
May 28, 2024
Alexandria Toyota provides excellent customer service, always thorough and explaining everything they plan to do and when completed everything they have done. I have total confidence in their service depa always thorough and explaining everything they plan to do and when completed everything they have done. I have total confidence in their service department. More
by bbrewer3
Employees Worked With
Jacob
May 23, 2024
Jim Brotherton, definitely will use his service again. Honest, respectful and by any means not being pushy. Humble and definitely understand what my preference is Honest, respectful and by any means not being pushy. Humble and definitely understand what my preference is More
by Eswid
Employees Worked With
May 02, 2024
Above and beyond the call…fixed 2 issues vice 1…saved time and heartache in repairing safety recall issue on transmission and making 2d key fob time and heartache in repairing safety recall issue on transmission and making 2d key fob More
by robertruark52
Employees Worked With
Tommy
April 29, 2024
He is not explaining well to us, when I bought the Toyota rav 4 xle there is no duplicate key and no floor mat in the floor rav 4 xle there is no duplicate key and no floor mat in the floor More
by Nenita Sagum
April 29, 2024
Very nice group to work with. Great people. Very pleased with my new truck. If your looking for a good car buying experience in the DMV this is the place you wanna be. Great people. Very pleased with my new truck. If your looking for a good car buying experience in the DMV this is the place you wanna be. More
by bsotero
April 15, 2024
My car is regularly serviced by the Platinum Team. They do a fantastic job, especially Technician Sterian Tuluceanu and Service Writer Jenny K.. Thank you! They do a fantastic job, especially Technician Sterian Tuluceanu and Service Writer Jenny K.. Thank you! More
by Diane T.
Employees Worked With
Sterian Tuluceanu, Jenny Kirby
April 13, 2024
great team, great service. very customer oriented. every person I dealt with was knowledgeable and helpful. very customer oriented. every person I dealt with was knowledgeable and helpful. More
by james76collins
April 12, 2024
We recently purchased a 2024 Toyota 4Runner and could not be happier with the experience. Douglas Quintanilla was low pressure, extremely knowledgeable, and very helpful. Imad Alkadi in finance was also 100% be happier with the experience. Douglas Quintanilla was low pressure, extremely knowledgeable, and very helpful. Imad Alkadi in finance was also 100%, as was Astrid Flores-Torres in aftermarket. What a complete team! I would recommend Alexandria Toyota without hesitation and especially Douglas, Imad and Astrid. Thanks again for a great buying experience. Chris and Joan Brodersen Alexandria, VA More
by brodersen101
April 11, 2024
I got railroaded crook salesman lying cheating are there ..I can only tell u the way things are on one is honest everybody is cheat . ..I can only tell u the way things are on one is honest everybody is cheat . More
by Faysalhassan900
Employees Worked With
