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Alexandria Toyota

Alexandria, VA

4.6
597 Reviews

3750 Jefferson Davis Highway

Alexandria, VA

22305

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Showing 597 reviews

February 08, 2024

Very good. I asked for no nonsense in negotiating a new car and they delivered! They arrange for financing without pressure and even followed-up with me after More

by juan.j.ferrer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maciej
Mar 07, 2024 -

Alexandria Toyota responded

Hi Juan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.

February 03, 2024

Great responsiveness to request for service. Efficient. Love working with Manny.Never any problems here. More

by atina02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 07, 2024 -

Alexandria Toyota responded

Hello, we are very happy to have provided you with such a positive experience!

January 30, 2024

I have been well received and treated every time I visit Alexandria Toyota. My advisor, Mohammed, always goes the extra mile to keep me at ease and gives me regular updates when the car is being serviced. More

by fadamau1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed, Jim Brotherton
Mar 07, 2024 -

Alexandria Toyota responded

Hello, thank you so much for your positive comments about Alexandria Toyota!

January 22, 2024

First rate team and quick service. When they promised EXPRESS, the meant it. Alexandria Toyota is the best in the region! More

by sscully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
Mar 07, 2024 -

Alexandria Toyota responded

Hello Sscully, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.

January 19, 2024

I went through 2 other dealers trying to get a 2024 Prius Limited AWD. One ordered it and it never came. The second one sold my car, even though I had reserved it. Alexandria Toyota kept me informed at every More

by Aplmustdie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Retired, Jim Brotherton
Mar 07, 2024 -

Alexandria Toyota responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota. Thank you for your 5-star review!

January 10, 2024

Dealership under new management has made improvements in many areas. Signage; more personnel,, efficiency, Appearance More

by obrienann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only: Platinum Team: Jenny and Sterin
Mar 07, 2024 -

Alexandria Toyota responded

Hi Obrienann, thank you so much for your positive comments about Alexandria Toyota!

January 05, 2024

We chose this dealer due to good selection and better pricing than surrounding dealers. Isaac Johnson, our sale associate, we extremely helpful. It took o2 20 minutes to locate our car and 15 minutes t More

by MCJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Johnson, Jim Brotherton
Mar 07, 2024 -

Alexandria Toyota responded

Mcj, we're happy to hear you had such a positive experience with our team!

December 27, 2023

We had a great experience with Alexandria Toyota. Ted was fantastic. He was very kind, personable, professional and responsive to our every need and reached out to us over the thanksgiving holiday wh More

by Yvonne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Do not know Jim Brotherton but worked with Ted and Van
Mar 07, 2024 -

Alexandria Toyota responded

Hi Yvonne, we strive for 100% satisfaction, and it is great to see you had such a positive experience. We're happy you found our staff to be so supportive during your experience here at Alexandria Toyota. Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 20, 2023

The salesman was very professional and put NO pressure on us. Sale for the person who offered the "add-ons" after we'd decided to buy the car. The same again for the person who did our financing. In every More

by Bugme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 07, 2024 -

Alexandria Toyota responded

Bugme, we are so happy to read such a great review about Alexandria Toyota!

December 11, 2023

As always, Alexandria Toyota exceeded our expectations. From the sales to the finance departments, everything was outstanding! More

by hanaganfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric C five stars
Mar 07, 2024 -

Alexandria Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Alexandria Toyota. Thank you for your wonderful feedback!

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