Alexandria Toyota
Alexandria, VA
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Jenny was fantastic communicating with me about the work on the card, what needed done, and coordinating everything. Very positive vibe too. I was able to meet the mechanic and learn from him as well. on the card, what needed done, and coordinating everything. Very positive vibe too. I was able to meet the mechanic and learn from him as well. I'm bummed I can't remember his name. I wanted to give him a shout-out. I trust Alexandria Toyota for my CH-R needs. More
I could not be more satisfied with my experience at Alexandria Toyota. The salesman, Dane Butera, did a terrific job communicating with me about each step. I had never purchased a new vehicle before an Alexandria Toyota. The salesman, Dane Butera, did a terrific job communicating with me about each step. I had never purchased a new vehicle before and he made it so easy! More
I worked with Eid. He did not jerk me around. He actually worked with me over email for about a week before I went into the dealership. I explained to him what i was se He did not jerk me around. He actually worked with me over email for about a week before I went into the dealership. I explained to him what i was searching for and what i was not interested in and he searched other dealerships for trucks that matched. He contacted me when he found me a match. I had salespeople at two other dealerships that gave up once I told them that i was not interested in just showing up at the dealership and picking something. More
The process of buying a new car was straightforward and did not involve wasted time playing games. We knew what we wanted, Jim Brotherton had the vehicle we wanted and did not pressure us to close the deal did not involve wasted time playing games. We knew what we wanted, Jim Brotherton had the vehicle we wanted and did not pressure us to close the deal until we were ready. He answered all of our questions and presented himself as a professional throughout the process. As we did our research on alternative vehicles and pricing, he was consistently responsive and always respectful of our time and interest. If we were in the market for another Toyota vehicle I would have no reservations about contacting Alexandria Toyota and Jim Brotherton again. More
Easy to get an appointment for service, very responsive and well informed service rep. Who kept us well informed about the progress of the service on our car. and well informed service rep. Who kept us well informed about the progress of the service on our car. More
We want to let you know what a pleasure it was to buy a new Toyota Camry Hybrid from Alexandria Toyota. We have been sold on Toyotas (This was #6!) for some time; this was by far our easiest new car purcha new Toyota Camry Hybrid from Alexandria Toyota. We have been sold on Toyotas (This was #6!) for some time; this was by far our easiest new car purchase. Every time we arrived at the dealership we were met at the door and personally escorted to wherever we needed to go. Most of the time of course, our “go-to” person was Mr. Dane Butera; Alexandria Toyota’s Internet Manager, who handled everything pertaining to this sale. We went online to choose the model, color and features for the Toyota we wanted and then let the dealership know our interest. Dane immediately contacted us, set up an appointment to visit the dealership and took it from there. He explained “our car” was still in transit and provided an estimate of when the car was likely to be available. When we arrived at the dealership, he quickly arranged a test drive of another Camry Hybrid (this was our first hybrid experience)…we were immediately impressed! After the test drive, Dane helped negotiate a very satisfactory purchase price. During our waiting period, he kept us appraised of any changes to the car’s estimated arrival date. Once the vehicle arrived, he drove with us and explained in detail the many safety features of our new Toyota. He then showed us the convenience features (Apple Car Play, sound system etc.) that were also included and helped set them up for us. Without Dane’s assistance, we certainly would have spent numerous hours with the owners’ manual trying to take advantage of Camry’s capabilities and convenience. So special kudos and thanks to the entire Alexandria Toyota team…but especially Dane Butera. Pat & Linda Nolte Springfield, VA More
I have been a customer of Alexandria Toyota since 1976 when I bought my first FJ-40 Landcruiser. Their service department quality has always been exceptional and always fair pricing. I recommend Alexandri when I bought my first FJ-40 Landcruiser. Their service department quality has always been exceptional and always fair pricing. I recommend Alexandria Toyota to anyone looking to buy new or used vehicles or needing service for.the Toyota they already own. More