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Alexandria Toyota
Alexandria, VA
626 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 626 reviews
January 13, 2021
Wonderful and fast service. Highly recommend. They got me in quickly for my problem and the service was friendly and competent. I will be returning. me in quickly for my problem and the service was friendly and competent. I will be returning. More
by Mollygold
Employees Worked With
January 06, 2021
My Camry was due for an oil change when the low air pressure light came on. All tires were over 30# so I figured it was the sensor. I took it to Gerry at Jack Taylor. He has always treated me right. Af pressure light came on. All tires were over 30# so I figured it was the sensor. I took it to Gerry at Jack Taylor. He has always treated me right. After the oil change there was no additional charge. The tires just needed a bit more air. I like the multi-point safety check with most service. John I. Arlington VA More
by johnjijr
Employees Worked With
Gerry
December 22, 2020
They always want me to pay to fixe my car while a have warranty. The finance manager forced me to sign for extend warranty. I refused but he put it. I lose my time to go back there to cancel it. WORSE MAN warranty. The finance manager forced me to sign for extend warranty. I refused but he put it. I lose my time to go back there to cancel it. WORSE MANAGEMENT. Also, they didn't tell me that my car was stolen before I bought it, and I can't find low car insurance. I will never ever recommend someone to this store. More
by Yacoubasoule007
Employees Worked With
November 23, 2020
Fraud! They created a credit card account in my name for a downpayment while I agreed to put down payment in terms of check or cash. But they did approve a credit card without my knowledge just to get a com a downpayment while I agreed to put down payment in terms of check or cash. But they did approve a credit card without my knowledge just to get a commission from the lender. Even they didn't tell me how much is the interest rate of the credit card. More
by Dave
Employees Worked With
Mr VAN, Finance
November 11, 2020
Discriminating with non-US citizens. Farther Damaged my car. Lying on their promises. Careless of the spreed of infection. No value for your money. No customer care. Not recommended car. Lying on their promises. Careless of the spreed of infection. No value for your money. No customer care. Not recommended More
by A
November 04, 2020
Regina White is awesome and completed my service quickly, updated me at intervals with competence and a smile! I totally recommend her service to all clients. updated me at intervals with competence and a smile! I totally recommend her service to all clients. More
by Irenefly
Employees Worked With
Regina White
November 03, 2020
Regina White is fabulous she is smart friendly and customer service oriented. Her estimates were right on. Tanks you The waiting are was the perfect temp and the seats although very low for a tall customer service oriented. Her estimates were right on. Tanks you The waiting are was the perfect temp and the seats although very low for a tall person were comfortable but difficult to get out of More
by cebalka
Employees Worked With
Regina White
September 30, 2020
This was a simple 5000 mile checkup with no problems identified. As usual Mr Rivera was friendly and courteous and service was performed in a timely fashion. identified. As usual Mr Rivera was friendly and courteous and service was performed in a timely fashion. More
by KatT
Employees Worked With
Manny Rivera
September 25, 2020
