Alexandria Toyota

This place is terrible! DO NOT GO HERE FOR SERVICE. I went in for an oil change. Got told one amount - got a receipt for said amount and at the end of the day was charged an DO NOT GO HERE FOR SERVICE. I went in for an oil change. Got told one amount - got a receipt for said amount and at the end of the day was charged an additional $30 in supplies and fees that was not on the bill! Then a diagnostic I was told was free ended up being charged for. This place used to be reliable but not they are dishonest about their practices and upcharge you in an egregious way. I will never be back here and I encourage you to go somewhere trustworthy and reliable. More

I am pleased to buy my new Toyota Highlander car from Toyota Alexandria. The dealership team was very supportive and informative. Sangar was such a nice and friendly to get the car delivered on a timely Toyota Alexandria. The dealership team was very supportive and informative. Sangar was such a nice and friendly to get the car delivered on a timely manner. Thanks Sangar for your patience while we setup the Toyota app on my phone!! More

Very pleased with my service from this Jack Taylor's Alex Toyota. Particularly, Service Advisor Leonel Munoz service provided was spot on. I will be a returning customer. Toyota. Particularly, Service Advisor Leonel Munoz service provided was spot on. I will be a returning customer. More

I just bought a 2023 Sienna. They estimated that the wait would be 8-12 months when I put my name on the list. It was just over 4 months and there was no dealer adjustment. Other They estimated that the wait would be 8-12 months when I put my name on the list. It was just over 4 months and there was no dealer adjustment. Other dealers in the area are still charging $8000 extra for nothing. I had a good experience working with Sam! More

Very pleased with my service from this dealership. Jim Brotherson exceed all expectations I had. Jim Brotherson exceed all expectations I had. More

This was my first purchase of a new car. Mikey helped me and has been very satisfied with the purchase. The process did not take long, it was very smooth, and the customer service was excell Mikey helped me and has been very satisfied with the purchase. The process did not take long, it was very smooth, and the customer service was excellent. I would recommend everyone I know to buy from Jack Taylor. I purchased my car during the truckers' strike but they were business as usual. The process was seamless More

I cannot thank Jack Taylor Toyota enough for helping my wife and I get a new car. They were transparent/honest every step of the way, especially since their dealership had no on site inventory. wife and I get a new car. They were transparent/honest every step of the way, especially since their dealership had no on site inventory. More

In March of 2022, last month, we leased a new Toyota Highlander from Alexandria Toyota; one of a number of new vehicles bought or leased from Alexandria Toyota since 1998. This is our third new vehicl Highlander from Alexandria Toyota; one of a number of new vehicles bought or leased from Alexandria Toyota since 1998. This is our third new vehicle working with Eric Watt. Obviously we are happy with Eric. He has been straightforward, execution-oriented and pleasant to deal with consistently over time. In short we trust him. Given pandemic-related supply issues, accessing our choice of a particular model of the various Highlander Hybrid's potentially available has been more complicated at this particular time. We really relied on Eric to provide us accurate information and available choices, and we ended up with the vehicle we wanted. I have no hesitation in recommending Eric to others. More