Alexandria Toyota

Very pleased with my service from this dealership. Jim Brotherson exceed all expectations I had. Jim Brotherson exceed all expectations I had. More

This was my first purchase of a new car. Mikey helped me and has been very satisfied with the purchase. The process did not take long, it was very smooth, and the customer service was excell Mikey helped me and has been very satisfied with the purchase. The process did not take long, it was very smooth, and the customer service was excellent. I would recommend everyone I know to buy from Jack Taylor. I purchased my car during the truckers' strike but they were business as usual. The process was seamless More

I cannot thank Jack Taylor Toyota enough for helping my wife and I get a new car. They were transparent/honest every step of the way, especially since their dealership had no on site inventory. wife and I get a new car. They were transparent/honest every step of the way, especially since their dealership had no on site inventory. More

In March of 2022, last month, we leased a new Toyota Highlander from Alexandria Toyota; one of a number of new vehicles bought or leased from Alexandria Toyota since 1998. This is our third new vehicl Highlander from Alexandria Toyota; one of a number of new vehicles bought or leased from Alexandria Toyota since 1998. This is our third new vehicle working with Eric Watt. Obviously we are happy with Eric. He has been straightforward, execution-oriented and pleasant to deal with consistently over time. In short we trust him. Given pandemic-related supply issues, accessing our choice of a particular model of the various Highlander Hybrid's potentially available has been more complicated at this particular time. We really relied on Eric to provide us accurate information and available choices, and we ended up with the vehicle we wanted. I have no hesitation in recommending Eric to others. More

I searched on TruCars. com for a 2022 4Runner and immediately received a response from Kenney Rogers. He mentioned that he had one arriving in several weeks and that if I wa com for a 2022 4Runner and immediately received a response from Kenney Rogers. He mentioned that he had one arriving in several weeks and that if I wanted it then I should place a reserve on it immediately. Kenney kept me updated regularly on the vehicle's status and when it arrived he contacted to let me know it was in. I appreciate that he picked me up at my office which is in the Pentagon City area and that I was able to drive my new 4Runner home that same day. I plan to buy again from him a Rav4 for my wife when I am are ready to make this future purchase. Thank you. More

Working with Alexandria Toyota was a very positive experience. In this post-covid era with shipping delays, microchip and other parts shortages, it is much harder to purchase a new vehicle. I had to experience. In this post-covid era with shipping delays, microchip and other parts shortages, it is much harder to purchase a new vehicle. I had to reserve a future production vehicle. The dealership and the sales representative, Eric Watt were outstanding in keeping me informed on the progress with my vehicle. When my vehicle arrived, they, and in particular, Eric Watt, made it ready with all the paper work in order, so taking delivery was a pleasure. I would and will recommend them to anyone I know that is considering a new vehicle.. More

Great service from Eric! This is the fourth vehicle we have purchased from Jack Taylor and we wouldn’t go anywhere else. They do a lot for the community as well which is a b This is the fourth vehicle we have purchased from Jack Taylor and we wouldn’t go anywhere else. They do a lot for the community as well which is a big part of why we like them so much! More

Eric was awesome to work with. He was super helpful and honest. I highly recommend him! He was super helpful and honest. I highly recommend him! More

Had a very negative experience with jack taylor's alexandria toyota. Called the dealership and the salesman I spoke to said they could factory order me the model that I was interested in. After drivi alexandria toyota. Called the dealership and the salesman I spoke to said they could factory order me the model that I was interested in. After driving to the dealership and sitting down with a different salesman, which told me the same thing, I thought I ordered the car I wanted and put my deposit down. After checking a couple of weeks later and speaking to an actual manager, I was informed that the sales consultant I had worked with misinformed me (read lied to me) and that the dealership was unable to factory order me a car. The manager ultimately took the blame for the experience but it didn't seem like he understood the level of misinformation that the dealership was spreading on numerous occasions. Definitely will not be shopping here again. Also, they charge a bogus freight charge fee on top of the standard delivery fee. Be aware. More